Hôtel Gratte-Ciel Ariana

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3.5 out of 5

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"Great location (3 minutes walk from the Metro stop Gratte Ciel). Staff were very pleasant. Hotel was very clean but the whole place smelt very smokey. ... " More

By a verified traveller on Fri 18 May 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

€59* Per night/room 2 May - 3 May

Single Room (Shower)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hôtel Gratte-Ciel Ariana, you'll be within walking distance of Tête d'Or Park. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a bar.

Free WiFi
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Just a 2-minute drive from Tête d'Or Park and a few minutes from Part Dieu Mall
Pets welcome for a fee

Hôtel Gratte-Ciel Ariana ratings based on 22 Verified Reviews

Review Summary

3.5 out of 5 3.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Hôtel Gratte-Ciel Ariana

5 out of 5

Posted by a verified traveller on 24 Jun 2021

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Comment from Hotel Management

5 Jul 2021 by Olivier Schirvel - Responsable hébergement.

Chère madame, Cher monsieur, Tout d'abord, permettez moi de vous remercier pour avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de voir que vous avez été pleinement satisfait par votre séjour parmi nous et espérons vous accueillir de nouveau très prochainement à l'hôtel Ariana Villeurbanne D'ici là, nous restons à votre entière disposition pour tout complément d'information. Cordialement

3 out of 5

Nice hotel but smokey.

Great location (3 minutes walk from the Metro stop Gratte Ciel). Staff were very pleasant. Hotel was very clean but the whole place smelt very smokey.

Posted by a verified traveller on 18 May 2018

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Comment from Hotel Management

14 Jun 2018 by The Hotel ARIANA' s team

Dear guest, Thank you for taking the time to share your experience. I am delighted to hear that you had a pleasant stay at our hotel and that you have enjoyed our team's hospitality and our location. However, I would like to apologies for the inconceniences encountered during your stay (cigarette smell) We hope to have the chance to welcome you at our hotel again in the near future ! Best regards, The Hotel ARIANA's team

3 out of 5

Posted by Rocco on 10 Dec 2023

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5 out of 5

Hôtel propre et calme, personnel aimable . Cet hôtel aurait besoin d'un bon rafraîchissement.

Posted by Brigitte on 26 Dec 2022

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Comment from Hotel Management

27 Dec 2022 by Astrid - Chef de réception

Chère Madame, Tout d'abord, permettez moi de vous remercier pour avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis de voir que vous avez été pleinement satisfaite par votre séjour parmi nous et espérons vous accueillir de nouveau très prochainement à l'hôtel Gratte-ciel et restons à votre entière disposition pour tout complément d'information. Cordialement Astrid - Chef de réception

4 out of 5

Bon rapport qualité/prix. Très bonne situation géographique (proximité centre Villeurbanne et métro). Bon service. Personnel serviable.

Posted by a verified traveller on 14 Jul 2021

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Comment from Hotel Management

15 Jul 2021 by Victor - Premier de réception

Cher client, merci d'avoir pris le temps de partager votre expérience avec nous. C'est un réel plaisir de lire votre retour très positif sur votre séjour au sein de notre établissement. Nous vous remercions pour vos agréable remarques sur nos services et notre personnel. En espérant vous accueillir de nouveau très prochainement à l'hôtel Ariana Villeurbanne. Cordialement,

2 out of 5

Le bruit fait par des cleints jusqu'a 3 heures du matin. Petit Petit déjeuner beaucoup trop chère. Le prix est a 14h00 , meme le prix d'un repas est menu du jour dans les restaurants c'est moins chère.

Posted by a verified traveller on 6 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Victor - Premier de réception

Cher(e) client(e), Nous vous remercions d'avoir pris le temps de partager votre avis avec les lecteurs de ce site. Nous sommes navrés du bruit produit par des client peu respectueux lors de votre séjour. Bien à vous,

3 out of 5

Posted by a verified traveller on 8 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Victor - Premier de réception

Cher Client, Nous vous remercions d'avoir pris le temps de partager votre expérience avec les lecteurs de ce site. Nous sommes heureux d’apprendre que votre séjour ce soit très bien déroulé. Au plaisir de vous revoir parmi nous ! Bien à vous,

5 out of 5

Posted by a verified traveller on 28 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by Victor - Premier de réception

Cher client, Nous vous remercions de votre excellente appréciation et nous espérons vous revoir prochainement à l'Hôtel Ariana. Bien à vous,

5 out of 5

j'aime bien ce site toujours me aide a faire mes reservation

Posted by Gislene on 22 Oct 2019

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Comment from Hotel Management

26 Oct 2019 by SCOTTE Michaël / Responsable Hébergement

Cher Cliente, Nous vous remercions pour cette excellente note et vous assurons être toujours à votre disposition à chacune de vos venues dans notre établissement. Bien à vous

1 out of 5

L emplacement est bien. La propriété et l aménagement de chambre ridicules. Le papier peint se décolle dans la chambre la.grille de ventilation de la sale de bain etait pas fixier. La fixation du pommeau de douche etait cassé. Les toilettes etait séparées du reste de la salle de bain donc pas de lavabo dans cette piece. Avec en bonus une forte odeur d urine.

Posted by Leonardo, from Valais on 19 Sep 2019

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Comment from Hotel Management

13 Oct 2019 by SCOTTE Michaël

Cher Clinet, Nous sommes navré pour ces désagrément, Les Wc séparés de la salle de bain dans une même chambre est parfois un critère de choix pour certains de nos clients Cordialement.

About the Hôtel Gratte-Ciel Ariana

Location 163 Cours Emile Zola, Villeurbanne, Rhone 69100

Property Features

As a guest of Hôtel Gratte-Ciel Ariana, you'll find a 24-hour fitness centre, a terrace, and tour or ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Hôtel Gratte-Ciel Ariana. Parking is available for a fee. This 3-star Villeurbanne hotel is smoke free.

99 guestrooms or units
6 levels
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Games room or arcade
Pool or billiards table
Terrace
Newspapers in lobby (free)
ATM
Lift
No smoking on site
Bar or lounge
1 conference room

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Fridge
Microwave
Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Train station: Lyon Part-Dieu Station (2.2 km / 1.4 mi)
Metro station: Gratte Ciel Station (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge

Room Amenities

Hôtel Gratte-Ciel Ariana offers 99 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include shared/communal kitchens and portable fans. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Communal kitchen access
Minibar
Flat-screen television
Satellite channels
Fridge
Microwave
Oven
Stovetop
Coffee maker
Kitchenware
Luxury bedding
Cots (free)
Rollaway beds (free)
Housekeeping (daily)
Hairdryer
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Sound-insulated rooms
Air conditioning
Portable fan
Ensuite bathroom
Connecting rooms available
Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bicycle rentals nearby
Hiking/biking trails nearby
Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille or raised signage
Well-lit path to entrance
Handrails in stairways

Hotel Policies

Check-in

Check-in time starts at noon
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Free rollaway/extra beds!
Free cots (infant beds)!

Pet Policy

Pets: EUR 8.50 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 15 to 15 for adults and from EUR 15 to 15 for children
Secured self-parking fee: EUR 14 per day
Pet fee: EUR 8.50 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Ariana Hotel
Ariana Villeurbanne
Hotel Ariana
Hotel Ariana Villeurbanne
Ariana Hotel Villeurbanne
Hotel Ariana
Hôtel Gratte-Ciel Ariana Hotel
Hôtel Gratte-Ciel Ariana Villeurbanne
Hôtel Gratte-Ciel Ariana Hotel Villeurbanne

You should know

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.