"A comfortable hotel, within easy reach of the city centre by metro/tram. Good breakfast " More
10 Feb 2024 by HM
Bonjour Monsieur JAMES,Nous vous remercions d’avoir pris le temps de nous laisser un commentaire, votre avis est important pour nous. La satisfaction de la clientèle est au cœur de notre métier, c’est pourquoi nous en faisons notre priorité. Nous avons bien pris note de votre retour et sommes navrés que votre séjour n'ait pas pleinement répondu à vos attentes. Nous restons à votre écoute pour toute suggestion de votre part nous permettant de continuer à faire progresser votre confort et votre satisfaction. En espérant que vous nous donnerez une nouvelle opportunité de gagner votre confiance lors d’un prochain séjour, Bien cordialement,HugoLa réception
25 May 2024 by HM
Good morning Maija,Thank you for your feedback. We're pleased to hear that you enjoyed our hotel, breakfast, and location. However, we apologize for the inconvenience you experienced with the heating system. Your comfort is important to us, and we will address this issue promptly to ensure it doesn't happen again. The mid-season period is always a complicated time with the change in temperature between day and night.We hope to have the opportunity to welcome you back for a more comfortable stay in the future.sincerelyHugoLa réception
29 Feb 2020 by Natascha
Sehr geehrter Kunde, Ein großes Dankeschön für Ihr positives Feedback zu Ihren Erfahrungen in unserem Haus. Ich werde Ihr Feedback an die Teams weitergeben, die täglich daran arbeiten, unsere Kunden zufrieden zu stellen. Wir freuen uns, Sie bei Ihrem nächsten Aufenthalt begrüßen zu dürfen. Natascha - La Réception
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at ibis Lyon Gerland Musée des Confluences. Parking is available for a fee. This 3-star Lyon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ibis Lyon Gerland Musée des Confluences offers 129 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 28-inch LED televisions come with premium satellite channels. Bathrooms include a shower. This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
LA FABRIK – This restaurant only serves dinner.
BAR INTERIEUR – On-site bar. Open daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is open from 9 AM to noon and from 2 PM to 7 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
