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The Ritz-Carlton, Masai Mara Safari Camp

Property class: 5 and above

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Photo gallery for The Ritz-Carlton, Masai Mara Safari Camp

A luxurious outdoor villa with a swimming pool, wooden deck, and comfortable seating areas.
A wooden deck with a hot tub, a bed, and lanterns.
An outdoor dining area with a round table set for six, surrounded by chairs, under string lights.
A large, circular building complex with multiple dining areas and a central pool, surrounded by lush greenery and open fields.
A luxurious outdoor pool area with wooden deck seating and a view of a river.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Narok, Maasai Mara, Narok County
  • Place, Mara Triangle
    ‪20 min walk‬
  • Place, Mara River
    ‪20 min walk‬
  • Place, Purungat Bridge Gate
    ‪8 min drive‬

Room options

View all photos for Double Room, 2 Bedrooms

A bedroom with a canopy bed, a bathtub, and a view of the outdoors.

Double Room, 2 Bedrooms

  • River view
  • 232 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Double Bed (View)

A spacious outdoor living area with a round seating area, a dining table, and a view of the surrounding landscape.

Executive Suite, 1 Double Bed (View)

  • River view
  • 232 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View)

  • River view
  • 385 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, River View

A spacious bedroom with a large bed, a nightstand, a bedside table, and a view of the outdoors.

Suite, 1 King Bed, River View

  • River view
  • 163 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

The Ritz-Carlton, Masai Mara Safari Camp

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
The Ritz-Carlton, Masai Mara Safari Camp offers 20 air-conditioned accommodations with private plunge pools and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Whispering Tree Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at The Ritz-Carlton, Masai Mara Safari Camp, you're just a quick walk from Northern Serengeti. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Nest Restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, Swedish massages, or body wraps at Whispering Tree Spa
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Northern Serengeti
The Ritz-Carlton, Masai Mara Safari Camp is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Ritz-Carlton, Masai Mara Safari Camp offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and an arcade/game room are also featured at the luxury The Ritz-Carlton, Masai Mara Safari Camp.

Smoking is allowed in designated areas at this 5-star Maasai Mara hotel.

Guests are served free cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Nest Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Canopy - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Canopy
  • Nest Restaurant

Things to do

  • Arcade/game room
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Game viewing
  • Gym
  • Outdoor pool
  • Shopping
  • Wine tasting room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • In a national park
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Telescope
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Built in 2024
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Outdoor shower
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
This property is located within a national park, and access is restricted to official gate operating hours. Guests who arrive after the gates have closed will not be able to enter the park or reach the lodge, so it is essential to contact the property after booking and again before arrival to confirm gate times. Guests who intend to participate in scheduled afternoon game drives must confirm the latest arrival time allowed with the property.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Masai Mara Safari Camp

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 3500 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: KES 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Ritz-Carlton, Masai Mara Safari Camp Hotel
The Ritz-Carlton, Masai Mara Safari Camp Maasai Mara
The Ritz-Carlton, Masai Mara Safari Camp Hotel Maasai Mara

The Ritz-Carlton, Masai Mara Safari Camp Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SHUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい体験ができました。オールインであり、ゲームドライブ等のスケジュールも決めていただいているので効率よくサファリ体験ができました。シャワーのお湯が38℃までしか出ないのが残念ですが、それ以外は本当に素晴らしいホスピタリティを経験することができました。また訪れたいと思います。ありがとうございました。
Stayed 2 nights in Aug 2026