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Mercure Macaé

3.5 star property

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Photo gallery for Mercure Macaé

Minibar, in-room safe, blackout curtains, soundproofing
Reception
Outdoor pool, pool umbrellas, pool loungers
Front of property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, RJ, 27937-600
  • Cavaleiros Beach
    ‪16 min walk‬
  • Shopping Plaza Macaé
    ‪18 min walk‬
  • Imbetiba Beach
    ‪4 min drive‬
  • Macae (MEA)
    ‪9 min drive‬

Room options

Superior Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Apartment, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

Suite, 1 Double Bed, Sea View

  • Sleeps 5
  • 1 Double Bed

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Outdoor pool, pool loungers

Royal Atlântica Macaé Hotel

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (220)
The price is €57
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Royal Atlântica Macaé Hotel

About this property

Mercure Macaé

Beach location and outdoor pool
At Mercure Macaé, hit the nearby beach, dine onsite at Maral, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Macaé offers 164 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Macaé hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Macaé, you're just a quick walk from Campista Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 2 bars. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Maral
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Campista Beach and Pecado Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Mercure Macaé offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Macaé. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Macaé hotel.

Guests can enjoy buffet breakfast for a fee.
Maral - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: BRL 39 for adults and BRL 39 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Maral

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 100.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 39 for adults and BRL 39 for children
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: BRL 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Hotel Macae
Hotel Gran Nobile Macaé Macae
Four Points By Sheraton Macae Brazil
Gran Nobile Macaé Macae
Sheraton Macae
Four Points Sheraton Macaé Hotel Macae
Four Points Sheraton Macaé Hotel
Four Points Sheraton Macaé Macae
Four Points Sheraton Macaé
Macae Four Points
Gran Nobile Macaé
Mercure Macaé Hotel
Mercure Macaé Macaé
Hotel Gran Nobile Macaé
Mercure Macaé Hotel Macaé

Mercure Macaé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 183 reviews
Rating 8 - Good. 59 out of 183 reviews
Rating 6 - Okay. 24 out of 183 reviews
Rating 4 - Poor. 6 out of 183 reviews
Rating 2 - Terrible. 3 out of 183 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Room comfort
Disliked: Staff & service

Attention to detail on maintenance required

A good hotel in good location, however starting to look dated, needs attention to maintain height standard. Cleaning service poor, missed on 2 days and we had to continually call to get room serviced. Pool area amenities, chairs, planting needs replacing, area cleaned. Reception area, repair work poor to painting, ceiling repairs and front door handles loose and needs repair.
Stayed 4 nights in Sep 2024

8/10 Good

Martyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Perfectly adequate hotel.

The hotel is quite well located near the Novo Cavaleiros area, cross a busy street and you can get to some restaurants that are near the beach. Check-in was fine, the receptionist had great English skills, parking is free and the reception area clean. The room itself was fine, the bathroom rather dated though the shower wasn't exactly a "power shower" but adequate. One issue that was "painful" was the bed. Very, VERY soft mattress left me rolling out of bed in the morning with a very uncomfortable back - as though I had slept in a hammock! But as I say the room was large and comfortable, lovely view of the sea and all in all, I would probably stay here again,(But I would check the mattress - I would definitely move rooms if it was that soft again,)
Stayed 2 nights in Jun 2017

10/10 Excellent

Julio, Rio de Janeiro, RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Macae

Great location, near the oil companies, the beach and the mall.

8/10 Good

Philip, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Who would pay $30 of their own money for breakfast?

There was confusion about if breakfast was included. I couldn't tell when I made the reservation so I asked when checking in and was told it was included. When I checked out they billed me about US$30 for breakfast. I protested and the manager comped the charge but it was embarrassing.

8/10 Good

Patricia

Liked: Room comfort
Disliked: Property conditions & facilities

Séjour on couple

Lê cofre de la chambre ne pas marché, nous avons demandé 3 jours défilée à la réception pour résoudre le problème mais rien n’était fait. Les couloirs de l’hôtel sont sales, pendant les trois semaines à l’hôtel personne a passé l’aspirateur. Les balcons était jamais nettoyé et les draps de lits était changé que deux fois pendant les trois semaines. À part ça le hôtel a beaucoup de potentiel le petit déjeuner est très bon, la localisation et plutôt bien pas loin de la plage et des restaurants. Nous avons profité bien de l’hôtel on espère juste que le ménage soit fait meilleur la prochaine fois. Muito obrigada
Stayed 20 nights in Feb 2025

10/10 Excellent

fatima

Stayed 3 nights in Mar 2025

10/10 Excellent

Marcela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Marcia

Stayed 2 nights in Feb 2025

10/10 Excellent

ALESSANDRO

Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar incrível

Lugar incrível, com certeza voltarei novamente ☺️
Stayed 3 nights in Feb 2025

10/10 Excellent

Håvard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa Gomes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rubens

Stayed 1 night in Jan 2025

10/10 Excellent

alexandre

Stayed 3 nights in Jan 2025

10/10 Excellent

Diógenes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos bem recebidos, quarto amplo e bem distribuído
Stayed 1 night in Jan 2025

10/10 Excellent

Luciene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso os dias que fiquei no hotel gostei do atendimento as funcionárias que trabalham nos quartos prestativas atenciosas deixando tudo limpo e cheiroso café da manhã maravilhoso atendimento excelente gostei muitíssimo com certeza voltarei
Stayed 8 nights in Jan 2025

6/10 Okay

Selma Carina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

LEANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Stayed 3 nights in Dec 2024

10/10 Excellent

Kely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um final de semana no Mercure

Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia
Stayed 2 nights in Nov 2024

2/10 Terrible

ADRIANA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nunca mais!

Hotel precisando de uma reforma, quarto amplo, porém antigo, a chave nao funcionava, a trava de segurança interna da porta estava quebrada, não tinha secador de cabelo no quarto, tive que descer para pegar, qdo peguei, o mesmo funcionou 2 minutos depois parou! Ar condicionado nao gela, ruim, antigo. Nao tinha papel higienico no banheiro, liguei 3x para pedir e ninguem levou! Nunca mais!
Stayed 1 night in Nov 2024

8/10 Good

Cristiano

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Higor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024