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Ascott Macau

4.5 star property

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Photo gallery for Ascott Macau

Restaurant
Exterior
Indoor pool, outdoor pool
Premier Suite | Bathroom
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
No. 339 R. Cidade de Braga, Nape, Macau
  • Place, Macau Peninsula
    ‪1 min walk‬
  • Place, Casino Lisboa
    ‪8 min walk‬
  • Place, Macau Fisherman's Wharf
    ‪11 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Noble Suite

Noble Suite

Noble Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 4
  • Free Wi-Fi

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Exterior
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  • Pool
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  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 242 reviews
YOHO Treasure Island Hotel

About this property

Ascott Macau

3 restaurants, an indoor pool, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Ascott Macau offers 110 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
During your stay at Ascott Macau, you're just a quick walk from MGM Macau Casino. Enjoy features like free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Shun Hin, a seafood restaurant that serves Chinese cuisine
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Casino Lisboa and Macau Fisherman's Wharf
Ascott Macau offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, multilingual staff, and concierge services are also featured at the luxury Ascott Macau.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

Shun Hin - This seafood restaurant specializes in Chinese cuisine.
The Mix Western - This restaurant specializes in international cuisine. Open daily.
The Win - This sushi bar specializes in Japanese cuisine. Open daily.
Red House Bar&Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Red House Bar&Restaurant
  • Shun Hin
  • The Mix Western
  • The Win

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 46-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascott Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 517.5 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: HKD 517.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ascott Macau Hotel
Ascott Macau
Ascott Macau Macau
Ascott Macau Aparthotel
Ascott Macau Aparthotel Macau

Ascott Macau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 525 reviews
Rating 8 - Good. 231 out of 525 reviews
Rating 6 - Okay. 39 out of 525 reviews
Rating 4 - Poor. 22 out of 525 reviews
Rating 2 - Terrible. 11 out of 525 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Josh Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was amazing and the staffs are friendly
Verified

8/10 Good

PAULINE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Staffs are very friendly Convenient location
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so much than we expected very nice hotel, bed room/ bathroom was luxurious. we are very happy and would like come back here again. Staff is very very nice and helpful.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Jan Alexander

Liked: Cleanliness, room comfort, communication

Recommended

Central location and excellent service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

spacious

beautiful room with lovely view
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and high class reno. Washer was a big plus. Smell of smoke inside room despite no smoking policy.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

GEMMA

Liked: Cleanliness, staff & service, property conditions & facilities
El alojamiento es bueno, la habitación junior suite era muy amplia, el hotel está en buenas condiciones y la piscina correcta
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Wing Shan Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Wing Shan

Liked: Cleanliness, property conditions & facilities
預訂咗行政套房，但未能入住到高樓層望到海的房間。房間提供的毛巾不夠，咖啡膠囊係一入住的時間已經少咗一粒。員工的服務態度可以有進步的空間……
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Pui Yee Fionn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
正！
Stayed 1 night in Jun 2023
Verified

8/10 Good

Ho chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its value for money !
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Read before you wanna book

No free parking, ok, maybe it’s my fault not to check carefully but the indoor pool was rent to a private swimming class and it’s occupied till 7pm on Sunday and it’s not told until I checked in and saw the notice on the desk! And no breakfast available even you are willing to pay
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無標

整體都很好！有家的感覺，但沒有泊車實在不方便
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

マカオで長期滞在なら、絶対おすすめ

立地条件は素晴らしく、マカオの中心地の比較的新しいエリアにありました。どこに行くにも、タクシーですぐに行ける便利な場所です。カジノが好きな方にはカジノもすぐ近くにあるので便利ですし、それ以外が目的の場合でも、レストランやスーパーが近くにあるので、とてもよかったです。 施設も新しくて、快適でした。流し台や洗濯機も完備しているので、とても快適に過ごせました。また、私は利用しませんでしたが、プールやジムも完備していて、長期滞在にもとてもいいと思います。 スタッフの方もとても親切でした。行き届いた心遣いと、ホスピタリティには感心しました。今後もぜひ利用させていただきたいと思います。
Stayed 8 nights in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

不錯，為了慶祝生日而入住，酒店有送小蛋糕和紅酒，還因應我要求要租借廚具給我。
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Jon

Disliked: Staff & service
I left the property a month ago because of the deadly coronavirus and they refused to give me a refund for the days I wasn’t there. Don’t stay here.
Stayed 15 nights in Feb 2020
Verified

8/10 Good

HAUTSEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還不錯房間很大

對面有美高梅和永利的免費接駁巴士很方便 有電磁爐和膠囊咖啡機可以使用
Stayed 2 nights in Jan 2020
Verified

8/10 Good

JLaw

Liked: Staff & service
Smells in toilet despite everything looks clean and tidy:
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Ascott for 3 days and 2 nights. I love our executive suite. It feels like home. However, their wifi is so slow if you’re using your mobile phone but it was fast using a laptop.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, and office-like rooms, but breakfast nothing special
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間大而且舒適, 清潔, 裝修應要加強, 有些牆紙要更換, 整體大至90分. 回頭再租率非常高 ^^
Stayed 1 night in Dec 2019
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我住的是套房連早餐，房間整齊，設備齊全 只是疏化有點舊和电水煲是漏水的。此外，早餐的食物非常一般，種類很少，也不算美味。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The bathroom was to die for with amazing view. The buffet breakfast that was included was really good with lots of selection. To top it off, we booked this unit for 3 people. Upon checkin, I was asked if I wanted an extra bed added at no extra cost. Amazing service.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
第2次入住，衛生較前一次差，不太推薦 樓下交通方便，惟太多內地賭客，感覺不太安全。 早餐時，有烏蠅在餐廳飛來飛去。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Flora

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
致電大堂接待處 很久都沒人接聽 而接線生的服務態度一般 說話未說完便匆忙趕著掛線 但酒店配套及環境即不錯 房間大 有機會會再次入住 期待下次服務人員態度有所改善
Stayed 2 nights in Nov 2019