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HOTEL EMPEROR - MACAU

3.5 star property

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Photo gallery for HOTEL EMPEROR - MACAU

A modern hotel lobby with a reception desk, a large chandelier, and a marble wall with certificates.
A hotel lobby with a long corridor, seating areas, and a reception desk.
The exterior of the Emperor Hotel with a modern glass facade, large windows, and a prominent entrance.
A modern hotel room with a bed, bedside table, and a small table with a vase of flowers.
A modern hotel corridor with a checkered floor, mirrored walls, and a decorative ceiling.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
No. 51 Rua de Xangai, Macau
  • Place, Casino Lisboa
    ‪5 min walk‬
  • Place, Almeida Ribeiro Street
    ‪9 min walk‬
  • Place, Senado Square
    ‪13 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪8 min drive‬

Room options

View all photos for Business Executive Twin Room

Minibar, in-room safe, free WiFi

Business Executive Twin Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Suite

Bathroom

Executive Twin Suite

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a desk with a laptop, a TV, and a decorative mirror.

Executive Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Minibar, in-room safe, free WiFi

Executive Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

HOTEL EMPEROR - MACAU

Along with a restaurant, this hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
HOTEL EMPEROR - MACAU offers 390 accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. This Macau hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at HOTEL EMPEROR - MACAU. During your stay, you're just a quick walk from Kampek Paradise Casino. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Self-serve breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • 8 minutes by car from Cotai Strip and 8 minutes from Venetian Macao Casino
There's a restaurant on site. WiFi is free in public spaces. A business center and a meeting room are available. HOTEL EMPEROR - MACAU also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Macau hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7 AM to 10 AM.
Emperor Court - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 7 AM to 10 AM for a fee: HKD 88 for adults and HKD 88 for children
  • A restaurant

Restaurants on site

  • Emperor Court

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 450.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately HKD 88 for adults and HKD 88 for children
  • Rollaway bed fee: HKD 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Emperor Hotel
Emperor Hotel Macau
Emperor Macau
Hotel Emperor
Emperor Hotel
HOTEL EMPEROR - MACAU Hotel
HOTEL EMPEROR - MACAU Macau
HOTEL EMPEROR - MACAU Hotel Macau

HOTEL EMPEROR - MACAU Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 145 out of 1000 reviews
Rating 8 - Good. 456 out of 1000 reviews
Rating 6 - Okay. 304 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Thanks
Stayed 1 night in May 2021
Verified review

8/10 Good

Weng nga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in 比較慢，櫃枱只有二位工作人員，排隊的人較多，等了好一段時間！房間較大且舒適！
Stayed 1 night in Apr 2021
Verified review

8/10 Good

kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔空間阔落，有浴缸，電視節目選擇台多，整體較滿意。
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Chong Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超值優惠 不容錯過

整體來講 這個價格 房間舒適度 幾乎滿分
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Room comfort
エアコンが壊れていて常に冷たい風が出た 立地は良し
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

HKL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast generally ok but some dishes were not refilled.
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Jen Chun

Disliked: Cleanliness
走道及房間內有異味，房間小（三晚費用US$1070元）當天入住房價卻降到一晚US$182元(三晚US$546元)感覺很差，可能是過年期間發生武漢新型冠狀病毒所以才降價的吧，但起碼要做房間升等或提供免費早餐吧，結
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
朝食時、スタッフによる適当な案内誘導がなく、初めての人は戸惑うかも。
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Ka Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

shin.shin

Liked: Cleanliness, staff & service, property conditions & facilities
Price is cheap with Expedia members and traveling alone is more than satisfactory, the staff was very polite and speedy, this is the 20th use, but I would like to take care of you here, thank you. Expedia会員で値段も格安ですし1人旅では十分すぎるほど満足です、スタッフの対応がとても丁寧でスピーディーでした、今回２０回目の利用ですがこれからもこちらにお世話になりたいです、ありがとうございます。
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

SENG CHAN

Liked: Cleanliness

친절하지 않습니다

직원들 친절도는 별로입니다 중국인들이 많아 체크아웃시 대기줄이 길었습니다 부페메뉴도 한정적이고 훌륭한 맛을 기대하면 안됩니다
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

KA

Liked: Cleanliness
Disliked: Staff & service
主要なカジノが近く、部屋も広いので快適に過ごせます。唯一難点はフロントでのチェックインとチェックアウトに結構並ぶ点です。
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a pleasant stay

Check-in process was quick, and staff member was friendly and pleasant. Wifi service was strong and stable, yet my phone battery went out very fast when connected overnight. Toilet amenities were provided, even the housekeeping delivered the items to room quite promptly upon request. Just the shower was "fixed" with slight angle adjustment (up and down). It just reached my shoulders, so personally lowered "the base" a bit for hair washing. Rusted handle was seen around the bathtub. One more thing is...... it took a bit long for check-out process, as 12noon was peak time for check-out.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel feel so nice.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいで快適、飲み物はサービスしてくれたらなおいいです
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The schedule to macau ferry terminal and the border gate too long , if shorten is the best. If there is a free bus to airport that bring more credit to the hotel .
Stayed 5 nights in Jan 2020
Verified review

2/10 Terrible

j

Disliked: Cleanliness, amenities, property conditions & facilities
the location is good but the whole property mades you uncomfortable
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
今回で2回目ですが、前回よりは格段に良かったです。 部屋は、綺麗で快適に過ごせました。 エアコンの暖房が暖かくなるともっと良かったです。
Stayed 7 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

엠퍼러 호텔 숙박 후기

방까지 들어가는 복도는 냄새가 조금 납니다. 곰팡이 냄새와 담배냄새가 섞여있는 듯한데요, 청소를 하고 나면 향기나는 뭔가를 뿌리기 때문에 괜찮구요, 저녁에 들어갈 때는 냄새가 조금 나구요. 침대가 딱딱하다는 후기가 많았는데, 저는 침대에는 전혀 불만이 없었습니다. 방은 깔끔했어요. 다만 콘센트가 많지 않아 충전하는데 불편이 조금 있었습니다. 매일 팁을 드렸더니 침대보를 매일 갈아주었습니다. 침대보 청결에 예민하신 분들은 팁을 드려보시면 좋을 것 같습니다. 프로트에 계신 분들 모두 친절하고, 영어소통 가능하구요, 일찍 체크아웃하면 짐도 보관해줍니다. 위치도 좋아서 10분 정도 걸어가면 거의 모든 지역으로 가는 버스를 탈 수 있습니다. 가격이 넘 비싸긴 했지만, 전체적으로 만족했습니다.
Stayed 9 nights in Dec 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
シャワーが使えなかった
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, safe area to be in and fairly easy access to all tourist spots. Only snag is there are no shuttle bus service offered in this hotel but can get free ride from other hotels nearby.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice location
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

wai kwan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
房間size 挺大，不過裝修偏舊，而且清潔度不理想，因此不會再次入住，還有花灑裝置是固定在牆身的，所以幫小朋友洗澡就不太方便。另有一點挺好的，就是備有小朋友即棄拖鞋。
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
中国のホテルとしてはまともなホテル。 ただ、地域上　高い！
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次有機會入住酒店的智能客房，房內的安排都非常細心，服務員都好有禮貌
Stayed 1 night in Dec 2019