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Metropole Hotel

3.5 star property

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Photo gallery for Metropole Hotel

Front of property
Connecting Family Room for 6 Persons | Living area
Interior
Daily continental breakfast for a fee
Flat-screen TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
No. 493-501 Avenida da Praia Grande, Macau
  • Place, Macau Peninsula
    ‪1 min walk‬
  • Place, Almeida Ribeiro Street
    ‪1 min walk‬
  • Place, Senado Square
    ‪2 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Trendy Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Trendy Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Chinese Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Chinese Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe European Room

Deluxe European Room

Deluxe European Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Duplex Family Suite for 5 Person

Duplex Family Suite for 5 Person | Living area

Duplex Family Suite for 5 Person

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Signature Quadruple Room

Minibar, in-room safe, blackout curtains, soundproofing

Signature Quadruple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Metropole Hotel

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Metropole Hotel offers 112 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

During your stay at Metropole Hotel, you're just a quick walk from Ruins of St. Paul's Cathedral. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 10-minute walk of Ruins of St. Paul's Cathedral and Casino Lisboa
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Metropole Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.
For a fee, guests can enjoy continental breakfast daily from 8 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Chinese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8 AM to 10:30 AM for a fee: MOP 58 for adults and MOP 41 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Metropole Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 400.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MOP 58 for adults and MOP 41 for children
  • Rollaway bed fee: MOP 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Metropole Hotel Macau
Metropole Macau
Metropole Hotel Hotel
Metropole Hotel Macau
Metropole Hotel Hotel Macau

Metropole Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 630 reviews
Rating 8 - Good. 318 out of 630 reviews
Rating 6 - Okay. 142 out of 630 reviews
Rating 4 - Poor. 30 out of 630 reviews
Rating 2 - Terrible. 19 out of 630 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access from the Gate and easy to see historical monuments
Stayed 1 night in Aug 2025
Verified

6/10 Okay

TOMOKO

Disliked: Property conditions & facilities
Very nice district！
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very old hotel. Smell moldy old. Charge for mineral water. Location is good.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

BAL

Disliked: Amenities, property conditions & facilities
Horrible sleep. The beds were among the worst during my two week adventure through different cities in China.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had strange lingering smell and wasnt very clean. It triggered my dust allery. Won't stay again. The location was great.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort

Too expensive for what you get. Staff unfriendly

Reception lady was unfriendly. Employees called us stupid and fat thinking we don't understand Chinese. Hotel description of services provided is wrong.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room has an old rug smell . furthermore we booked a No Smoking room but other rooms in the same floor seems to allow smoking. They shld have a no-smoking floors . the room next to ours smoke heavily .
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Shigemi

Liked: Cleanliness, staff & service
近くにおみせがあり、セドナ広場にも近くて便利。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

HOI KIU

Liked: Cleanliness, amenities, property conditions & facilities
職員很友善，酒店位置方便去市區觀光，近餐廳
Stayed 1 night in Nov 2025
Verified

6/10 Okay

??

デポジット$200徴収されて旅行中の旅費に困った。朝食が提供される迄の時間がかかりすぎる。掃除＆タオル等を毎日交換してくれて良かった。
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

HIROKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スーパーやコンビニも近く、リーズナブル
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

kenichi

Disliked: Amenities
トイレが毎日詰まり、テレビがつかない。毎日同じ無料の朝食は贅沢は望んでないが旨くない。これが7日間だと辛い。ただ立地は最高。
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

YOKO

設備は古いですが、清潔感があり部屋は広く良かったです。
Stayed 1 night in Dec 2024
Verified

8/10 Good

SHOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滞在中大きな問題が起こることもなく快適に過ごせた。 シャワーも水圧、お湯共に問題がなく、清掃に関してもきちんとされていたように思う。 ただホテルにチェックインする際、酒店と提示されていたのもあり、一見わからなかった。 ホテルのビル上部にはメトロポールと書かれており、遠距離から見つける際は参考にすると良いように思う。 グランドリスボアから歩いて数分の距離にあり、立地に関しては文句なしの満点であった。
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

YUJI

Disliked: Staff & service
マカオなので仕方ないなもしれないが色々不満の残る宿泊でした。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ming Chung Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置超正

地點位置非常方便。距離澳門半島大部分景點都只是步行便可到達。
Stayed 1 night in Feb 2023
Verified

6/10 Okay

KIT SZE

Liked: Cleanliness, staff & service
Everything was good, just the mattress was so hard
Stayed 4 nights in Jan 2021
Verified

10/10 Excellent

Ta Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

方便，舒適

距離我上次來澳門已經是10年前的事了當時是結婚前帶著老婆來住威尼斯人。這次是一人來辦事，挑個簡單便宜酒店住住，畢竟我已經先花了大錢隔離14天(¯―¯٥) 此間酒店雖然小巧玲瓏，但是地點極佳，馬路對面便是澳門知名的新八佰伴商場，後邊過馬路後沒幾步即是議事亭前地，也就是往著名古蹟玫瑰堂與大三巴等地的入口。酒店附近也有英皇，新舊葡京酒店，可以小賭怡情一下。酒店的餐廳沒進去消費，但是我看菜單感覺很實惠，至少比我在大三巴附近的小店吃的CP值高很多，下次我要試試。唯一問題便是大床房在酒店屬於高價房型，一般房價的房型確是雙床標間，這與大陸內地有些差異。
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便附近飲食及行街購物
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
冷氣不足
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK

OK
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
숙소에서 주요한 시설물에 접근은 편리합니다. 새벽 체크인도 가능합니다. 밤늦은 시간이라 직원이 피곤한지 친절하지는 않습니다. 룸컨디션은 최악입니다. 복도에서 부터 룸까지 담배찌든냄새 와 곰팡이 냄새가 납니다. 오래된 호텔이고 저렴하다는 점을 감안하더라도 방은 몹시 비좁고 화장실에 곰팡이는 곳곳에 있습니다 ..제거를 했으면 좋겠습니다. 그동안 번돈을 투자해서 수리를 하는것이 어떨는지...
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
地段好，有突發狀況都能立即獲得協助。 唯獨早餐選擇不多，變化少。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
늦은 시간에 도착하는 일정이라 버스 정류장에서 말지 않은 곳을 찾다가 선택했습니다. 버스 정류장과 가까웠고, 근처에 24시간인지 늦게까지 하는 마트도 있었습니다. 여행인원은 3명이었고, 트윈룸에 간이 침대가 추가되는 형태였는데 방과 화장실이 넓었습니다. 나중에 안 사실이지만 여기저기 구경하기 좋은 위치에 호텔이 위치해있었습니다.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

NdRe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities provided well, breakfast was okay, location was good
Stayed 3 nights in Jan 2020