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Sofitel Macau At Ponte 16

4.5 star property

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Photo gallery for Sofitel Macau At Ponte 16

2 outdoor pools, pool umbrellas, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
Indoor wedding
Indoor wedding
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Room service

Explore the area

View in a map
Rua Do Visconde Paco De Arcos, Macau, 0
  • Place, Ruins of St. Paul's Cathedral
    ‪6 min walk‬
  • Place, Senado Square
    ‪6 min walk‬
  • Place, Lisboa Casino
    ‪18 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪8 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Club lounge access, River View

Luxury Room, 1 King Bed, Club lounge access, River View

Luxury Room, 1 King Bed, Club lounge access, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Club lounge access, City View

Superior Room, 1 King Bed, Club lounge access, City View

Superior Room, 1 King Bed, Club lounge access, City View

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Club lounge access (Mansion at Sofitel)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 Bedroom, Club lounge access (Mansion at Sofitel)

  • 120 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

  • 72 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club lounge access (Prestige)

Club Suite, 1 King Bed, Club lounge access (Prestige)

Club Suite, 1 King Bed, Club lounge access (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Bedrooms, Club lounge access (Mansion at Sofitel)

Club Room, 2 Bedrooms, Club lounge access (Mansion at Sofitel)

Club Room, 2 Bedrooms, Club lounge access (Mansion at Sofitel)

10.0 out of 10
Exceptional
(1 review)
  • 140 sq m
  • 2 bedrooms
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(29 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

Luxury Room, 1 King Bed, River View

Luxury Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

8.4 out of 10
Very good
(25 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 2 Single Beds, River View

Luxury Room, 2 Single Beds, River View

Luxury Room, 2 Single Beds, River View

7.6 out of 10
Good
(5 reviews)
  • 37 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sofitel Macau At Ponte 16

Waterfront hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sofitel Macau At Ponte 16 offers 408 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Sofitel Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Sofitel Macau At Ponte 16's great location. During your stay, you're just a quick walk from Ruins of St. Paul's Cathedral. You'll find features like free WiFi in public areas, free self parking, and a free casino shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Prive, a theme restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body treatments, or massages at Sofitel Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Ruins of St. Paul's Cathedral and a 2-minute drive from Lisboa Casino
  • Free casino shuttle service
Sofitel Macau At Ponte 16 offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 7212 square feet (670 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury Sofitel Macau At Ponte 16. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Prive - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Mistral - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Le Chinois - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free casino shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MOP 185 for adults and MOP 98 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Le Chinois
  • Mistral
  • Prive

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Children's pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 7,212 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 185 for adults and MOP 98 for children
  • Rollaway bed fee: MOP 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
Macau Sofitel Ponte 16
Sofitel 16 Ponte Macau
Sofitel Macau Ponte 16
Sofitel Ponte
Sofitel Ponte 16
Sofitel Ponte 16 Hotel
Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Macau
Sofitel Macau At Ponte 16 Hotel Macau

Reviews

Sofitel Macau At Ponte 16 Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 526 out of 1004 reviews
Rating 8 - Good. 326 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

Reviews

10/10 Excellent

ALVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sofitel Macau

The hotel is conveniently located near the main attractions and food places in Macau. We had a great stay the Mansion. It was definitely an experience. The total size of the room, living room, toilet and karaoke room was almost 3,000 square feet or more. Service at the hotel and club lounge was great and staff were friendly. Special thanks to the frontline staff and management - Jimmy, Sam, Dawn, Doris and Doreen for the great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

ALVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay at Sofitel Macau

The hotel is conveniently located near the main attractions and food places in Macau. We had a great stay the Mansion. It was definitely an experience. The total size of the room, living room, toilet and karaoke room was almost 3,000 square feet or more. Service at the hotel and club lounge was great and staff were friendly. Special thanks to the frontline staff and management - Jimmy, Sam, Dawn, Doris and Doreen for the great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Frederic

Stayed 2 nights in Jul 2025

8/10 Good

Kilho, Fairfax

Stayed 1 night in Jul 2025

8/10 Good

Chandni

Liked: Amenities
Rooms and staff here was good and hotel had free bus shuttle as well. Cocktail hour was really nice on top.
Stayed 4 nights in Jul 2025

6/10 Okay

Hin Hang

Travelled with partner
Disliked: Property conditions & facilities
The staff was great and attentive. The real let down is the property. It is just too dated and is in dire need of renovation. I booked the mansion hoping to have a memorable stay. The first room smelt of cigarette, the second room was just unkept and it wasn’t until the third room we agreed to stay in it. The lounge staff also needs guidance on how to accommodate guests and it’s no excuse if you “ run out of ingredients” that you do your utmost to fulfill your guest’s needs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

4/10 Poor

Derek

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room need remodel
Stayed 3 nights in May 2025

10/10 Excellent

BIANCA

Stayed 1 night in Jun 2025

10/10 Excellent

Miranda

Stayed 1 night in May 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service
The hotel looks stunning as you approach it, and the staff were most helpful and kind. However, the room left a couple of things to be desired. I didn't arrive till almost 9pm, and though the club room upstairs was supposed to have food, it had only a little fruit. Also the staff member must have been new and did not know how to cut an apple to serve it.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 3 nights in May 2025

10/10 Excellent

ananda

Stayed 2 nights in May 2025

8/10 Good

dominic

Liked: Cleanliness, room comfort

Cold reception.

We arrived 10 minutes after the evening cocktail session finished at the club and the staff would not offer us any drinks or snacks, even though there were still plenty of people there. Otherwise the hotel was clean and bed was comfortable. The room did not have free bottles of water.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Beautifully furnished, good breakfast with plenty of choice. Wonderful pool area overlooking China. The bonus of a top quality casino. Free shuttle bus to the ferry terminal.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars!

It was a wonderful day. Attention to detail, a pillow menu and an upgrade to a water view room. Location is excellent and staff is very friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Luiza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophisticated hotel I very close to old town! Excellent services from check in to check out. Very good breakfast and plenty of food options. Comfortable bedding. Landing was a very nice touch
Stayed 1 night in Mar 2025

10/10 Excellent

Luiza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with a personal charm

The hotel has a personal charm, situated in a very good location close to the Old city and walking distance from the new casinos. Very clean, modern love, Lanvin soap was a bonus...Excellent breakfast. Check-in was a pleasure with Alex. Thank you Alex. And the Concierge helped us with every single request we had. Shuttles to go to the bridge to cross back to HK airport was a bonus. Swimming pool and sauna a must
Stayed 1 night in Mar 2025

10/10 Excellent

Liezl blanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Mar 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness
Room was nice, location good, but we had booked a night in macau as part of a week trip to Hong Kong from the UK, and really disappointed to be advised on arrival the pool was closed. We had specifically booked a hotel with a pool and had we known could have chosen any of a number of other properties to meet this need (some of which were more reasonably priced).
Stayed 1 night in Mar 2025

8/10 Good

CHERK SEN

Liked: Cleanliness, staff & service, property conditions & facilities
Food nearby
Stayed 6 nights in Feb 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025