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Matsubara Acqua Park Hotel

3.0 star property

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Photo gallery for Matsubara Acqua Park Hotel

Aerial view
Lobby
Beach nearby, beach towels
Massage
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Parque Shopping Center Maceio
    ‪5 min walk‬
  • Jatiuca Beach
    ‪12 min walk‬
  • Ponta Verde Beach
    ‪5 min drive‬
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪26 min drive‬

Room options

Standard Room

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Aerial view

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  • Parking included
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The price is €31
for 1 room
includes taxes & fees
19 Aug - 20 Aug
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About this property

Matsubara Acqua Park Hotel

Beach hotel with 2 outdoor pools, near Parque Shopping Center Maceio
At Matsubara Acqua Park Hotel, relax at one of the 2 outdoor swimming pools, play on the nearby beach, or spend the day at a complimentary water park.
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a hot tub, and a sauna.

Children under 5 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Matsubara Acqua Park Hotel. During your stay, you're just a quick walk from Lagoa da Anta Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Amenities include a front-desk safe, an elevator, and a shared microwave
  • Onsite recreation includes a sauna and a playground
  • Within a 10-minute walk of Jatiuca Beach and Parque Shopping Center Maceio
Matsubara Acqua Park Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a sauna, and a complimentary children's club are also featured at the family-friendly Matsubara Acqua Park Hotel. Self parking is free.

This 3-star Maceió hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Hot tub
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 90 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 389 reviews
Rating 8 - Good. 97 out of 389 reviews
Rating 6 - Okay. 75 out of 389 reviews
Rating 4 - Poor. 50 out of 389 reviews
Rating 2 - Terrible. 41 out of 389 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Edva

Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Esperamos que melhorem

Passei 2 dias não gostei muito,os quarto parecia que o piso estava com poeira, as camas não estavam tão arrumadas não colocaram tolhas de banho os tapetes do banheiro estavam bem encardidos pelo preço pelo menos o quarto tinha um ar condicionado sem problemas, gostei das piscinas do parque aquático finalizando pode melhorar tudo que falei.
Stayed 2 nights in Apr 2025

8/10 Good

Joao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

josias

Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Stayed 1 night in Apr 2025

6/10 Okay

DANILO JOSE ARAUJO

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Marcio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Ane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Família

Na verdade é a minha terceira viagem para o hotel, sou apaixonada por cada detalhes e cuidado.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamires

Travelled with family
Liked: Cleanliness, staff & service

Varanda

Gostei muito só não do quarto por não ter varanda
Stayed 2 nights in Apr 2025

6/10 Okay

Hellen Christine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ingryd

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel muito bom ,logo que chegamos encontramos uma recepcionista maravilhosa a Lúcia nos atendeu super bem ,o parque aquático e o melhor lindo demais enorme estou muito feliz com meu tempo lá super recomendo
Stayed 3 nights in Apr 2025

6/10 Okay

Erivaldo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Joésia Caroline

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel precisa ser reformado

De início o lago com carpa está muito sujo e isso trás um odor desagradável, na recepção a visão geral não é legal, uma área bem desorganizada, elevador precisando de manutenção e reparos, no quarto em que fiquei o leitor da porta estava danificado, ainda fazia a leitura do cartão, mas muito feio, ao entrar no apartamento a cama é confortável, mas os móveis precisam ser trocados, o banheiro estava com cabelos de hóspedes anteriores, o banheiro também estava com mofo, apareceram algumas baratas, no quando em que fiquei tinha uma porta que dava acesso a algum lugar, não acho seguro, o buffet precisa melhorar o sabor, o espaço é muito pequeno. No contexto geral não voltaria.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Henrique

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

GILDALTO

Travelled with family
Liked: Staff & service
As estruturas no geral estão precisando de reforma urgente, sala de jogos sem qualquer "refresco" para o calorão, sem ar condicionado e sequer um ventilador funcionando, muitas instalações com sinais visiveis de corrosão, toalhas visivelmente muitissimo usadas, café da manhã também deixou a desejar. De bom mesmo e que merece destaque é o atendimento dos colaboradores, muito atenciosos e prestativos, tanto no hotel quanto no parque aquático.
Stayed 3 nights in Mar 2025

2/10 Terrible

Rosilde

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Risco de segurança e péssima manutencao

O hotel Falta manutenção em todos os espaços. Quartos mofados, com baratinhas, aranhas, piso soltando, móveis antigos e corroído. Lamentável o espaço. Para piorar, busquei suporte e demoraram 2 dias para responder
Stayed 2 nights in Mar 2025

6/10 Okay

josias

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025