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Fenix Hotel Machupicchu

3.5 star property

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Photo gallery for Fenix Hotel Machupicchu

Exterior
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Restaurant
Reception
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
202 Ca. Wiracocha, Machu Picchu, Cuzco, 08681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪4 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪7 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Triple Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Double Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 3
  • 1 King Bed

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About this property

Fenix Hotel Machupicchu

Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Change of towels is available on request.
Fenix Hotel Machupicchu offers 15 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Satellite television is provided. This Machu Picchu hotel provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Fenix Hotel Machupicchu, you're just a quick walk from Aguas Calientes Hot Springs. You'll find features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Historic Sanctuary of Machu Picchu and 6 minutes by foot from Aguas Calientes Hot Springs
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Fenix Hotel Machupicchu.

This 3.5-star Machu Picchu hotel is smoke free.

Guests are served free buffet breakfast daily from 5:00 AM to 8:30 AM. The hotel hosts a free manager's reception daily.
Fenix Hotel Machupicchu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (206 centimetre wide door)
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (203 centimetre wide)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • TV with satellite channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Heating
  • Individual decor
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

hotel anka machupicchu
BRUNO'S HOTEL MACHUPICCHU
Fenix Hotel Machupicchu Hotel
Fenix Hotel Machupicchu Machu Picchu
Fenix Hotel Machupicchu Hotel Machu Picchu

Fenix Hotel Machupicchu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alma

Stayed 2 nights in May 2025

2/10 Terrible

Candy

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower and bathroom in general were in very poor condition and not very safe, unfortunately.
Stayed 3 nights in Feb 2025

8/10 Good

ERIC

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Neriza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Fenix is amazing , Norma and her staff is fluent in English and Spanish . Value for your money , everything is walkable . Clean and safe.
Stayed 3 nights in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

jeremy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is seemingly still under construction. The queen bed was a double at best. The walls a paper thin and can hear everything. The room have windows above the door that allow light from the hall way to shine in. The staff is very attentive though.
Stayed 1 night in Apr 2024

10/10 Excellent

yessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There very friendly nice people beautiful hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Yuliana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our night before going to Machu Picchu. Norma and her team were super welcoming and helpful.
Stayed 1 night in Feb 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gracias por el buen trato
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las fotos que veas no son la realidad!

El cuarto fatal,en la regadera habia pelos,el wc sucio,el lavabo sucio!y hasta una curita en la regadera que algun huesped dejo tirada!que asco!las ventanas no estan selladas ni con silicon!por lo cual se escucha toso el ruido de la calle y adentro se escucha absolutamente todo...TODO!carisimo para lo que te ofrecen me eh quedado por ese precio en excelentes hoteles en otros paises,y con mucho mejor servicio que este,las recepcionista una amable y la otra de cara y cero servicial!se los juro que hasta un hotel de paso esta mil veces mas limpio!en vrd ahorrense la experiencia!
Stayed 1 night in Dec 2024

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jimy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Mario, Santiago

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

GEOMARIO D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedaria novamente, sem dúvida alguma

Super limpo, bem localizado, com uma vista incrível para as montanhas (no local do café). Fácil acesso a toda a cidade. Uma pessoa foi nos pegar no desembarque do trem ( achei isso super atencioso). Preço justo e bem pertinho do embarque de ônibus para subir Machu Picchu. Com certeza indicarei esta Hospedagem.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien atendida en el hotel, guiada cuando consultaba y acompañada cuando lo necesite. Excelente condiciones del hotel, comodo y muy acogedor. Muchas gracias.
Stayed 2 nights in May 2024

6/10 Okay

CRISTIANO

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024