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Hotel Encanto Machu Picchu

2.5 star property

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Photo gallery for Hotel Encanto Machu Picchu

Property entrance
In-room dining
Double Room | Private kitchen
Double Room, 1 Double Bed | Room amenity
32-inch flat-screen TV with cable channels, TV

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Urbanazation Las Orquideas F-6, Near Train Station, Aguas Calientes, Machu Picchu, Cusco, 8681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪7 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪12 min walk‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Encanto Machu Picchu

This hotel features a snack bar/deli, laundry facilities, and a 24-hour front desk. Free full breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a front-desk safe.
Hotel Encanto Machu Picchu offers 15 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Encanto Machu Picchu, you're just a quick walk from Historic Sanctuary of Machu Picchu. Free breakfast, free WiFi in public areas, and a snack bar/deli are available.
  • Free full breakfast served daily
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from Historic Sanctuary of Machu Picchu and Putucusi
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Hotel Encanto Machu Picchu also features tour/ticket assistance, laundry facilities, and a front-desk safe.
Guests are served free full breakfast daily from 5 AM to 8 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 5 AM to 8 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 4 floors

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 9 AM

Special check-in instructions

The front desk is open daily from 4 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
The front desk at this property is open daily from 4 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10427521198
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Encanto Machu Picchu
Encanto Machu Picchu
Encanto Machu Picchu
Hotel Encanto Machu Picchu Hotel
Hotel Encanto Machu Picchu Machu Picchu
Hotel Encanto Machu Picchu Hotel Machu Picchu

Hotel Encanto Machu Picchu Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Selinder

Room for improvement

The room was small but ok for a overnight stay. The breakfast was disappointing. The staff were just ok.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

last minute

this hotel was great. We got stuck without a room and this place was great in a pinch.

4/10 Poor

JG, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud hotel that didn't feel safe

The hotel was loud and woke me up early in the morning and the security was abysmal. The lock of my door was just a little push lock and I felt like anyone could get in. Worst hotel I've stayed in.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

寝るだけならよし！

総合的には値段相当の快適さはあったと思います。支払いが現金のみであることや、朝ごはんが乾いたパンくらいしかなかったのはいまいちでしたが、アクセスの良さ、ドライヤーを借りられたことなど、寝るだけだったら十分でした。
Stayed 2 nights in Nov 2018

6/10 Okay

Diego, Sao paulo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Simples até demais.

O hotel fica um pouco afastado do centro, mas nada que incomode pois é uma diferença de 3 quarteirões. É basicamente um hostel com quartos individuais, mas o preço foi de um IBIS. Nao há elevador, apenas escadas. Evite se tiver problemas de mobilidade. A equipe é gentil no atendimento. Quartos simples, sem ar condicionado. Tv a cabo disponível. Café simples com cereal, chá, leite, café, pao, queijo e um tipo de presunto. Macchu picchu é um passeio caro, gaste 20 ou 30 dólares a mais em um hotel melhor. Se não puder, é uma opção.
Stayed 1 night in Sep 2018

8/10 Good

Kevin

Liked: Staff & service
It's okay for one night, but nothing more.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Самый ужасный отель за все время

Самый ужасный отель, который я посещал. Либо мой опыт выдался таким неудачным. Очень шумное местоположение отеля, утром постоянно кричат петухи, рядом стадион, поэтому шумно и вечером. Вода в туалете бежала всю ночь, пришлось перекрыть подачу воды в номер. Далеко от основных мест, находится в самом дальнем углу города. Персонал не знает английского, общение было через Гугл. Мой опыт: не было моего бронирования, хотя по почте пришло подтверждение от hotels.com о списании денег. Пришлось покупать номер заново. После заселения в двухместный номер, ушёл в город обедать. Вечером по возвращению мой номер оказался открыт, а вещей не было. Они были в соседнем номере, одноместном. Как объяснили мне: ты же один, поэтому тебе не к чему двухместный номер и мы решили тебя пересилить сами. Утром ушёл на завтрак на улицу с ключом, чтобы не выгнали так же как вчера. Но по возращению около 11 обнаружил свои вещи уже у двери на коридоре, причём с планшетом и телефоном, которые заряжались когда уходил. Возможно, я проспал чек аут, но так тоже не делается!!! Забрал все свои вещи и ушёл, на ресепшене никого не было поэтому объяснения получить не удалось.
Stayed 1 night in Dec 2017

6/10 Okay

Mustafa

Liked: Cleanliness
Disliked: Staff & service
Apart from the owners who seemed not happy at all when they see me entering the hotel at the evening, the hotel is ok for 1-night stay before going to Machu Picchu. The location is not correctly shown on the map and it took some time to find it.
Stayed 1 night in Jul 2017