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NaturaLodge Machu Picchu

3.0 star property

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Photo gallery for NaturaLodge Machu Picchu

A modern interior with a skylight, a reception desk, and a large plant.
A kitchen counter with a large glass jar filled with herbs, a coffee maker, and a small decorative item.
A modern living room with a fireplace, a Christmas tree, and a stone accent wall.
A hotel room with a large bed, a wooden nightstand, a chair, and a window with curtains.
A bedroom with a large bed, a wooden ceiling, and a view of a mountainous landscape through a window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
Pasaje Huáscar, Machu Picchu, 08681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪1 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪12 min walk‬

Room options

View all photos for Classic Double Room

A neatly made bed with a striped blanket, a wooden nightstand with a lamp, and a remote control on a small table.

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, a TV mounted on the wall, a small table with a bottle, and a window with curtains.

Deluxe Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Double Room

A hotel room with a large bed, a wooden nightstand, a chair, and a window with curtains.

Elite Double Room

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room

A hotel room with two beds, a large window with a view of greenery, and a wooden chair with a cushion.

Family Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

NaturaLodge Machu Picchu

Dry cleaning, express check-out, and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
NaturaLodge Machu Picchu offers 11 accommodations. 43-inch flat-screen televisions come with Netflix. This Machu Picchu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on request.
During your stay at NaturaLodge Machu Picchu, you're just a quick walk from Historic Sanctuary of Machu Picchu. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Steps from Historic Sanctuary of Machu Picchu and 9 minutes by foot from Aguas Calientes Hot Springs
Free breakfast is served daily. WiFi is free in public spaces. NaturaLodge Machu Picchu also features tour/ticket assistance, dry cleaning/laundry services, and express check-out.

This 3-star Machu Picchu hotel is smoke free.

Guests are served free continental breakfast daily from 5:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • 60 steps to reach entrance
  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Streaming services

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily until 11:00 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

NaturaLodge
NaturaLodge Machu Picchu Hotel
NaturaLodge Machu Picchu Machu Picchu
NaturaLodge Machu Picchu Hotel Machu Picchu

NaturaLodge Machu Picchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 130 reviews
Rating 8 - Good. 20 out of 130 reviews
Rating 6 - Okay. 12 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 5 out of 130 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Aguas Calientes! The staff were incredibly welcoming and attentive. Great location and delicious breakfast each morning. Highly recommend—would definitely stay here again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location staff some beautiful people. The hotel is very cozy n nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very accommodating and very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite and helpful staff members! The view from my room was majestic! Loved the stay! I would come back again and again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, staff was extremely helpful and accommodating even when there was issues with booking. Went above and beyond. Best location to stay and Amazing view!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

FABIEN

Liked: Cleanliness, staff & service, amenities
Friendly staff, well located, great view overlooking the city if you book one of the room with balcony.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Adequate rooms and great service. Excellent spot ahead of our visit to Machu Picchu.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Kayla

Liked: Staff & service
Disliked: Property conditions & facilities
A lot of mold in the room but very sweet staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and kind! They picked us up directly from the train station and escorted us to the hotel and helped bring all our luggages us the stairs. Breakfast was amazing and the views were breathtaking. Located in the heart of Aguas Calientes with mountain view. Bed was comfortable, shower water was hot, and WiFi was fast. Staff also gave us great recommendations on where to eat and explore. Very accommodating and warm people all around. Thank you for an amazing stay!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kory

Liked: Cleanliness, staff & service
comfortable room, clean, very courteous staff. Tucked away above Aguascalientes, worth the extra steps.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Andrada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, people weren’t
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spot with a great view of the town, nice rooms and a wonderful breakfast on the rooftop patio. Stayed one night before hiking Machu Picchu.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Staff helped me carry luggage from train station all the way up to hotel. Gave me some information on machu pichu ticket line up. Balcony has view on line. Early breakfast helped with line up and machu pichu logistics. Location is close to line up. Very easy. A little noisy at night because of sport events. I slept with AirPods Pro, no issue. Nice hot shower after long days. Recommend !
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a great hotel! The staff really genuinely cares about making a great experience (more on that later). What travelers in Peru probably care about most is this: Is there a good hot shower? YES, THE SHOWER WAS AMAZING! The location is right next to the main plaza but up high and away from any bar noise. One thing to note, there are plenty of stairs to get ip to the hotel entrance. But the staff was so sweet to us, helping accommodate our weird schedule and providing a carry away breakfast for our 4:45am departure to Machu Pichu. It's very close to the bus station too. The rooftop breakfast/hang out area was so excellent, with the best view in the city - almost made us want to order our meals for take away and eat on our favorite rooftop.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ghighilan Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great views
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the breakfast was nice. In the context of how small and isolated Aguas Calientes is, this property is a solid choice and a great value.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Ashika

Liked: Cleanliness, staff & service
Staff was very kind and helpful, especially Arianna who offered to get me a packed breakfast on the day I was supposed to leave early for Machu Picchu! It is up several stairs and a little hard to find but great views.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and quite affordable! Next to the main sqaure, nearby restaurants, activities, and local shops.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the hotel was right off the main plaza, and the host was very helpful with my questions and in offering recommendations for my time here
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gido was an awesome host and tour guide! Highly recommend this place. The views are great.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Umad

Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were extremely friendly and hospitable!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We finished our tour of Machu Picchu and our bus didn’t leave for hours so we booked this hotel to take a nap/relax. The room was not ready but the staff got it ready for us quickly. Great location, comfortable bed, an friendly staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Plarenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve stayed.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Jake

Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you pay for. This was a last minute booking because my original hotel sold my room after booking with Expedia. Naturalodge is at the top of what feels like a thousand steps. The rooms with windows look nice, unfortunately we didn’t have one of those. Showers were hot before 8 and after 1900. I was fortunate enough to find out they are not hot at 1500 upon returning from a sweaty day in macchu picchu. When we did get new towels we had to ask for them because they didn’t have extras and ours were in the dryer. There is a reason this hotel was still available close to our trip after the original booking at Tierra Vito was overbooked and made us cancel.
Stayed 3 nights in May 2026