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NaturaLodge Machu Picchu

3.0 star property

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Photo gallery for NaturaLodge Machu Picchu

Reception
Elite Double Room
Reception
Elite Double Room | Bathroom
Flat-screen TV, Netflix, streaming services

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
Pasaje Huáscar, Machu Picchu, 08681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪2 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪13 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room

Elite Double Room

Elite Double Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

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  • Free Wi-Fi
  • Restaurant
  • Housekeeping
4.3 out of 5, Excellent, 63 reviews
The price is €38
4 Feb - 5 Feb
Hotel Ruta Amazonica Machupicchu

About this property

NaturaLodge Machu Picchu

Mountain hotel with free breakfast, 9-minute walk to Aguas Calientes Hot Springs
Dry cleaning, express check-out, and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
NaturaLodge Machu Picchu offers 11 accommodations. 43-inch flat-screen televisions come with Netflix. This Machu Picchu hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on request.
During your stay at NaturaLodge Machu Picchu, you're just a quick walk from Aguas Calientes Hot Springs. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Steps from Historic Sanctuary of Machu Picchu and Manco Capac Square
Free breakfast is served daily. WiFi is free in public spaces. NaturaLodge Machu Picchu also features tour/ticket assistance, dry cleaning/laundry services, and express check-out.

This 3-star Machu Picchu hotel is smoke free.

Guests are served free continental breakfast daily from 5:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • 60 steps to reach entrance
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Streaming services

More

  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily until 11:00 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

NaturaLodge
NaturaLodge Machu Picchu Hotel
NaturaLodge Machu Picchu Machu Picchu
NaturaLodge Machu Picchu Hotel Machu Picchu

NaturaLodge Machu Picchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 80 reviews
Rating 8 - Good. 12 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 6 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaname

Stayed 3 nights in Oct 2025

10/10 Excellent

Gyanendra

Stayed 1 night in Oct 2025

10/10 Excellent

Ghighilan Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great views
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Tenzin

Stayed 2 nights in Oct 2025

6/10 Okay

Alona

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Sep 2025

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We finished our tour of Machu Picchu and our bus didn’t leave for hours so we booked this hotel to take a nap/relax. The room was not ready but the staff got it ready for us quickly. Great location, comfortable bed, an friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! View from breakfast is magnificent! Keep walking up the stairs and you’ll find it.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the breakfast was nice. In the context of how small and isolated Aguas Calientes is, this property is a solid choice and a great value.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy!

This is a beautiful newly renovated hotel with comfy beds. Breakfast was on a lovely rooftop dining area and was delicious. 10/10
Stayed 1 night in Aug 2025

8/10 Good

Devi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only about 5 minutes walk from the train station. However be prepared for so many stairs leading to the property. And hotel also has no elevator. Due to be on the main square, could be noisy and loud music never stops
Stayed 1 night in Aug 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and quite affordable! Next to the main sqaure, nearby restaurants, activities, and local shops.
Stayed 1 night in May 2025

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gido was an awesome host and tour guide! Highly recommend this place. The views are great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pascual

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Laurencio

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lo bueno: el personal es cariñoso y te guardan el equipaje. Lo malo: Se encuentra sobre la plaza principal lo que lo convierte en un espacio muy ruidoso ya que siempre hay eventos hasta tarde. No hay calefacción. En tres noches que nos hospedamos nunca vinieron a limpiar la habitación. Tuve que meterme a buscar papel higiénico al área de servicio porque no lo reponían. Es normal que no haya nadie en recepción. No son puntuales con el check-in. El wifi no funciona. Para costar 73 usd la noche el desayuno es pobre. Para llegar al hotel hay que subir como 30 escalones.
Stayed 3 nights in Jul 2025

10/10 Excellent

pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Hannah

Property is unresponsive
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities
Ggg
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Aristides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naturallodge Hotel Cusco

Very friendly staffs. They were very willing to assist you in anyway they can including help with booking attractions, places to eat and more. The room was spacious and clean. I totally recommend it.
Stayed 1 night in Jun 2025

10/10 Excellent

Yadira

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The family who runs the hotel were very accommodating and went above and beyond to help us with laundry, early breakfast and just general questions. There was hot water which was a plus :). They also have a rooftop that overlooks the plaza, would recommend to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the hotel was right off the main plaza, and the host was very helpful with my questions and in offering recommendations for my time here
Stayed 2 nights in Jun 2025

10/10 Excellent

Naylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing & very helpful during our stay! Room was clean, and had hot water for an amazing shower after a long day. We would like to thank them for all of their accommodations. We can't wait to come back again in the future! - Makana & Grecia
Stayed 1 night in May 2025

4/10 Poor

Madison

Upon check in a man escorted me to a different hotel and was really shady about his explanation. The new hotel staff informed me that he had called them to book me a room when I arrived at the property. I felt very uncomfortable.
Stayed 1 night in May 2025