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Susanna Inn Machu Picchu Hotel

3.0 star property

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Photo gallery for Susanna Inn Machu Picchu Hotel

Free daily buffet breakfast
Reception
Free daily buffet breakfast
Front of property – evening/night
Hypo-allergenic bedding, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av Imperio de los Incas 642, Machu Picchu, 08681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪5 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪12 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Mountain View

Hypo-allergenic bedding, free WiFi, bed sheets

Superior Double Room, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, Mountain View

Superior Triple Room, Mountain View

Superior Triple Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Mountain View

Family Triple Room, Mountain View

Family Triple Room, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Hypo-allergenic bedding, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room

Basic Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
4.6 out of 5, Wonderful, 321 reviews
The price is €80
9 Jul - 10 Jul
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About this property

Susanna Inn Machu Picchu Hotel

Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a library.
Susanna Inn Machu Picchu Hotel offers 6 accommodations with complimentary bottled water and hair dryers. This Machu Picchu hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Our customers tell us they can't get enough of the helpful staff at Susanna Inn Machu Picchu Hotel. During your stay, you're just a quick walk from Urubamba River. Free breakfast, free WiFi in public areas, and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Historic Sanctuary of Machu Picchu and 12 minutes by foot from Aguas Calientes Hot Springs
Free breakfast is served daily. Public spaces have free WiFi. Susanna Inn Machu Picchu Hotel also features a library, laundry facilities, and dry cleaning/laundry services.

This 3-star Machu Picchu hotel is smoke free.

Guests are served free buffet breakfast daily from 5:00 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:30 AM

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Susanna Inn Machu Picchu Hotel

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20607138169
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Susanna Inn Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel
Susanna Inn Machu Picchu Hotel Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Susanna Inn Machu Picchu Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 393 reviews
Rating 8 - Good. 85 out of 393 reviews
Rating 6 - Okay. 36 out of 393 reviews
Rating 4 - Poor. 18 out of 393 reviews
Rating 2 - Terrible. 10 out of 393 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Betty

Liked: Cleanliness
Clean and cozy!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were simple but clean and the hotel is very close to the good dining options and the bus and train stations.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with clean and spacious rooms and a very modest price.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location.Beatiful view and friendly staff. I loved this place.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Ana

Liked: Staff & service, amenities, property conditions & facilities
The Staff was very friendly, and the views from the restaurant were super pretty
Stayed 1 night in Jul 2022
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room view ti the river and the breakfast, delicious! For one night is perfect.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Arafat

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sangita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Hee Soo

Liked: Cleanliness, staff & service, property conditions & facilities
Good to stay.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Christopher

Lovely hotel for a night

This was a great location and easy to stay at to visit machu picchu, the walls are thin and its a bit loud but didn't bother us too bad for the one night
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. It has a nice view of the river.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and convenient location. Staff was very friendly and acommodating.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and that's all one needs there
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff was great. Very attentive and friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place
Stayed 2 nights in Apr 2024
Verified

8/10 Good

heymer

The breakfast is great !! And also the services
Stayed 1 night in Nov 2024
Verified

8/10 Good

paolo

Liked: Cleanliness, staff & service
Good quite position facing the river
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Paola

Liked: Staff & service, amenities
Customer services was great! And their breakfast delicious
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access, friendly staff, clean rooms. Complimentary breakfast was great with amazing views of the rapids and mountains. Highly recommend.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Kaarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with excellent breakfast

Excellent location next to train station, nice and quiet environment during night. Very clean rooms, most cleanest hotel in our trip. Breakfast was amazing, served to the tables and view is unforgettable. Regretting that we didn't stay another night at this amazing hotel and wonderful town.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Ruisheng

Liked: Cleanliness, staff & service
Close to good restaurants along the rail way, tiny room, only stayed one night from 8 pm to 6 am ok.
Stayed 1 night in May 2024
Verified

10/10 Excellent

CAESAR

Liked: Staff & service, property conditions & facilities
Great location. The staff is professional and courteous
Stayed 1 night in Jul 2022
Verified

8/10 Good

Gerd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly located at the railway Tracks, near the station. We had a nice room to the River, friendly staff and good breakfast from 5am
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the 1 night! Room and bathroom clean and spacious. Breakfast was tasty, great variety and service.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for our one night stay in Aguascalientes. Breakfast had a nice view and was delicious fuel for the long day ahead. Overall, we enjoyed our stay and would recommend to travelers looking for a budget hotel option.
Stayed 1 night in Sep 2022