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Tierra Viva Machu Picchu

3.5 star property
VIP Access

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Photo gallery for Tierra Viva Machu Picchu

A view from a window overlooking a mountainous landscape with a river, trees, and a circular stone structure.
A spacious lobby with a staircase, potted plants, and a modern ceiling design.
A river flowing through a mountainous area with a building on the right side.
A modern interior with a brown sofa, two round tables, and a glass display case with bags.
A hotel lobby with a reception desk, a mural of a mountain, and a staircase leading to upper floors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service

Explore the area

View in a map
Av. Hermanos Ayar 401, Machu Picchu, Cusco, 8681
  • Place, Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Place, Manco Capac Square
    ‪2 min walk‬
  • Place, Aguas Calientes Hot Springs
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a bench, a television, and a desk.

Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Matrimonial Room

A hotel room with a bed, a desk, a lamp, an air conditioner, and a wall with a decorative hanging.

Standard Double Matrimonial Room

9.2 out of 10
Wonderful
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Twin Room

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Standard Double Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Mountain View

A hotel room with a bed, a desk with a chair, a TV, a framed picture on the wall, and a view of greenery outside.

Junior Suite, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a television, and a wardrobe.

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Tierra Viva Machu Picchu

This smoke-free hotel features a restaurant, concierge services, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Tierra Viva Machu Picchu offers 42 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Tierra Viva Machu Picchu. During your stay, you're just a quick walk from Historic Sanctuary of Machu Picchu. You'll find features like free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Historic Sanctuary of Machu Picchu and 11 minutes by foot from Aguas Calientes Hot Springs
  • Free train station pick-up shuttle service
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Tierra Viva Machu Picchu.

This 3.5-star Machu Picchu hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.
Tierra Viva Machu Picchu has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In the mountains
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tierra Viva Machu Picchu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Tierra Viva Machu Picchu offers transfers from the train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20536047906
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatuchay
Hatuchay Hotel
Hatuchay Tower
Hatuchay Tower Aguas Calientes
Hatuchay Tower Hotel
Hatuchay Tower Hotel Aguas Calientes
Hotel Hatuchay
Hotel Hatuchay Tower
Tierra Viva Machu Picchu Hotel
Tierra Viva Machu Picchu
Tierra Viva
Hatuchay Hotel Machu Picchu
Tierra Viva Hotel
Hatuchay Hotel Machu Picchu
Tierra Viva Machu Picchu Hotel
Hatuchay Tower Hotel Aguas Calientes
Tierra Viva Machu Picchu Machu Picchu
Tierra Viva Machu Picchu Hotel Machu Picchu

Tierra Viva Machu Picchu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 708 out of 1008 reviews
Rating 8 - Good. 228 out of 1008 reviews
Rating 6 - Okay. 48 out of 1008 reviews
Rating 4 - Poor. 17 out of 1008 reviews
Rating 2 - Terrible. 7 out of 1008 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff and good breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, breakfast was awesome.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Raynol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff were friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mehrdad

Liked: Cleanliness, property conditions & facilities
Great location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great to catch bus and train. A lot of shops and places to eat close by! I would stay again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, air conditioned and had a mountain view. In addition, the room had a very spacious patio overlooking the river. The breakfast was ample and the staff was friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay for visit to Machu Picchu. Clean, comfortable and centrally located
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Stay at your hotel. Love the breakfast and the location. The Riverview was exceptional.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Katsuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious. The room’s air conditioning heating kept me comfortable. The ambiance of the room was cosy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mizaide

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here one night before going to Machu Picchu, but we were very satisfied. Pepe picked us up at the train and took us to the hotel, he made sure we got everything we needed. The accommodation was very comfortable, room was clean and the hotel overall looked very pleasurable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness
Great staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience. They put as in top level with the most amazing view of the river! Definitely one of the highlights of our trip.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jose Lixander

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the service was excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Man Wai

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful. Excellent location, close to bus stop.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Aidan

Nice and quite place to stay.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Great location near the train station and city center.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dioclis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in room 504. The view is spectacular. The room was super comfortable, spacious,clean. It was perfect. Staff was super helpful and friendly. Breakfast buffet was delicious!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kristy

Liked: Staff & service, amenities
The rooms are dated but were clean with no bug issues which is important to us! Breakfast was basic but included and available early.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Great hotel for a trip to Machu Pichu. The Bell Captain met us at the main plaza to walk us to the hotel. Breakfast was included which was very convenient. And there is a new bus service next to the hotel which was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location, although their ‘queen beds’ are actually more like standard double beds. But that was ok for one night. Breakfast starts at 5am which is fabulous to cater to those of us going to Machu Picchu for an early start. All in all a nice experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel overlooking the river. Met at station and luggage taken to hotel. Staff very helpful. Very comfortable bed and good shower. Breakfast was not the best. Would recommend.
Stayed 1 night in Apr 2026