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Shamrock Gardens Motel

3.5 star property

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Photo gallery for Shamrock Gardens Motel

Exterior
Front of property
Dining
Property grounds
Desk, soundproofing, iron/ironing board, cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Kitchen

Explore the area

View in a map
48 Donaldson Street, West Mackay, QLD, 4740
  • Place, Mackay Base Hospital
    ‪3 min drive‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Place, Caneland Central
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪5 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Kitchenette (Balcony Room)

Standard Studio, Non Smoking, Kitchenette (Balcony Room)

Standard Studio, Non Smoking, Kitchenette (Balcony Room)

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Kitchenette (Garden Room)

Desk, soundproofing, iron/ironing board, cots/infant beds

Standard Studio, Non Smoking, Kitchenette (Garden Room)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Shamrock Gardens Motel

Motel in Mackay with an outdoor pool and a restaurant
This smoke-free motel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Shamrock Gardens Motel offers 28 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies or patios. Accommodations at this 3.5-star motel have kitchens or kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
During your stay at Shamrock Gardens Motel, you're just a quick walk from Mackay Regional Botanic Gardens. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Within a 15-minute walk of Mackay Regional Botanic Gardens and Pioneer Valley
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Shamrock Gardens Motel. Free self parking is available.

This 3.5-star Mackay motel is smoke free.

Shamrock Gardens Motel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 3-7 PM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 8:00 PM
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel
Shamrock Gardens West Mackay
Shamrock Gardens Motel Motel
Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel Motel West Mackay

Reviews

Shamrock Gardens Motel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 169 out of 256 reviews
Rating 8 - Good. 73 out of 256 reviews
Rating 6 - Okay. 7 out of 256 reviews
Rating 4 - Poor. 5 out of 256 reviews
Rating 2 - Terrible. 2 out of 256 reviews

Reviews

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a joy to stay here clean tidy great meals staff friendly and helpful definitely will stay again
Stayed 1 night in Jul 2025

6/10 Okay

Loren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff seem lovely - place is very clean and spacious! Maybe should have done research into the property. Smokers on the balcony & the balcony is connected and easily accessible for the neighbouring guests . Unable to use our balcony due to smokers on balcony and having a younger child beside two adults smoking right beside us and only a small gate between. Couldn’t open the curtains unless wanting the pub to see right in to the apartment. The shamrock is great for dinner and just walking over, but is pretty loud. Ideally not a place for a family unless attending events at the shamrock or a smoker who can sleep through the deep and meaningfuls of the neighbouring guests on the balcony. It is a great location to things. The toast, yoghurt, biscuits, tea& coffee with juice was a nice little bonus for their breakfast. But we won’t be returning!
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast in room, next to hotel with great pub food.
Stayed 4 nights in Jul 2025

10/10 Excellent

Candi

Business traveller
Liked: Cleanliness, staff & service, amenities
Location and facilities were excellent. Parking could be better managed for upstairs units.
Stayed 1 night in Jul 2025

10/10 Excellent

Allan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities,
Stayed 1 night in Jun 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness quiet and convenient
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and meals. Great value for money. Just need clearer directions at time of booking regarding separate side entrance to motel accommodation. Apart from that great stay and highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place . Quiet, great staff, always stay here when in Mackay if it’s available.
Stayed 1 night in Apr 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals next door at the Hotel. Love the supplied complimentary breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Deon

Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 3 nights in Jan 2025

10/10 Excellent

Shane

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean unit, excellent cleaning staff are very attentive to detail. The breakfast they leave in the unit each day is good. Chairs need replacement. The shared balcony is not private enough to use. But it's generally quiet, clean, well appointed, and next to the Shamrock which has excellent pub grub. Not close to downtown or Caneland mall, but the nearby Botanical Gardens are nice to walk around. I've stayed multiple times and will be back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good as usual
Stayed 1 night in Dec 2024

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent room
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sports Championships stay

Short weekend stay for sports championships. Great hotel with restaurant attached. Friendly staff. Much bigger room than expected with all amenities. Highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with plenty of storage space if you wanted to unpack. Heaps of room in kitchen area equipped with fridge, microwave, toaster and kettle. We enjoyed the balcony which overlooked the pool area and adjacent Shamrock Hotel Conveniences within walking distance Easy check in
Stayed 1 night in Oct 2024