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White Lace Motor Inn

4.0 star property

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Photo gallery for White Lace Motor Inn

Front of property
Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
Family Studio, Kitchenette (Studio 6)
BBQ/picnic Area
Family Studio, Kitchenette (Studio 6)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
73 Nebo Rd, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪20 min walk‬
  • Place, Caneland Central
    ‪20 min walk‬
  • Place, Bluewater Lagoon
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Queen

Superior Queen

Superior Queen

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Studio, Kitchenette (Studio 6)

Family Studio, Kitchenette (Studio 6)

Family Studio, Kitchenette (Studio 6)

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • Sleeps 6
  • 4 Single Beds and 1 King Bed OR 6 Single Beds
  • Free Wi-Fi

View all photos for Superior Spa

Superior Spa

Superior Spa

7.2 out of 10
Good
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Courtyard Twin

  • Sleeps 3
  • Free Wi-Fi

Standard Queen

  • Sleeps 2
  • Free Wi-Fi

Standard Twin

  • Sleeps 3
  • Free Wi-Fi

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About this property

White Lace Motor Inn

An outdoor pool, a snack bar/deli, and dry cleaning are available at this motel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at White Lace Motor Inn. During your stay, you'll be within walking distance of Mackay Regional Botanic Gardens. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Mackay Regional Botanic Gardens and a few minutes from Caneland Central
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly White Lace Motor Inn. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

Guests are served free on-the-go breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM. The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

White Lace Motor Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 992 reviews
Rating 8 - Good. 355 out of 992 reviews
Rating 6 - Okay. 119 out of 992 reviews
Rating 4 - Poor. 39 out of 992 reviews
Rating 2 - Terrible. 32 out of 992 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Good Room and nice continental breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was easy
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, quiet
Stayed 1 night in Feb 2026
Verified

8/10 Good

Maxine

Liked: Cleanliness, staff & service
The Motor Inn is of the older style. The room was clean it smelt fresh. Bed was comfortable and the linen clean. A no fuss budget motel well priced. So if your not look for a bed and a few hours in the room this was fine.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Always great, friendly staff, great location
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Duane

Room was average
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Clean room that has been well looked after with courteous staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay everything yu need
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place easy check in Staff excellent Room was big and comfortable
Stayed 1 night in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient travel stop
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Pauline

Overall the place was okay. Bit run down and in need of a touch of paint and a dusting of cobwebs but as we were only there for the night it had a good shower and clean linen, tv and aircon.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't know
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Damian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Limited reception hours and unanswered contacts to the ‘manager on duty’ meant we were unable to use WiFi nor obtain milk and clean towels. The once sparkling White Lace Motel is now tired and shabby and sadly like a lot of motels, seemingly being let run down by inattentive and disinterested owners… sorry to say!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Krupa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. Check in process was good. Continental breakfast was easy. The mattresses were a bit uncomfortable but other than that, everything was seamless
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brett

Liked: Cleanliness, property conditions & facilities
Large, clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly service and rooms were great.
Stayed 1 night in May 2025
Verified

8/10 Good

Sue-ellen

Liked: Cleanliness, amenities, property conditions & facilities
Always clean both inside rooms and outside.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NEKIA

Liked: Amenities
Clean friendly & convenient.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Stephen

Ok
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Quiet, nice atmosphere. Breakfast was just right. Room was cosy with no issues. Will definitely stay there again. Thank you.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find Clean room Comfortable bed Breakfast was included but only between 6 and 8am so didn't bother. No hot water to my room, spoke to owner he said leave water running longer, waited 20 min still not hot. Cold shower only. Small patio with table and chairs but no privacy from neighbours and no cover from rain. Disappointing
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bistro @ Bowl Club a block away; receive 10 % off when you show your room key. Older motel right on main highway. Value priced
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room! Easy parking and easy access to property!
Stayed 1 night in Oct 2025
Verified

8/10 Good

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024