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Platinum Pearl Hotel

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Front of property
Family Triple Room | Spa
Lobby
Mini-fridge, stovetop
Double Room

Reviews

2.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Al Badrani District - Humaida bin Ruqaym, Madinah, Al Madinah Province, 42367
  • Place, Al Noor Mall
    ‪1 min drive‬
  • Place, Uhud Battle Field
    ‪2 min drive‬
  • Place, Qiblatain Mosque
    ‪3 min drive‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪13 min drive‬

Room options

View all photos for Superior Studio

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Platinum Pearl Hotel

A 24-hour front desk and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Platinum Pearl Hotel offers 34 accommodations with safes and slippers. Accommodations have kitchenettes with stovetops. Bathrooms include shower/tub combinations.

This Madinah hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Platinum Pearl Hotel, you'll be within walking distance of Al Noor Mall. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include an elevator
  • Just a 4-minute drive from Al-Baqi Cemetery and a few minutes from Qiblatain Mosque
  • Pets welcome for a fee
Platinum Pearl Hotel offers its guests an elevator. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Hob
  • Kitchenette
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SAR 20 per accommodation, per night, plus a one-time cleaning fee of SAR 20

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SAR 20 per accommodation, per night plus SAR 20 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Guests arriving after 10:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10009677
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

Platinum Pearl Hotel Reviews

Reviews

2.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

3.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
False advertisement that property is less than 1km from masjid nabvi.(haram). They lie about property location 17km away. We cancelled the booking and got fully refund from expedia. Please be aware booking in mecca and medina. Hotels are faraway they send you property address later and blame expedia. Anyhow first makesure hotel address or location is correct.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

HUSSEIN

Disliked: Cleanliness, staff & service
I arrived at 2:00 AM and my name wasn't on their list. The receptionist kept calling the managers, but my problem wasn't resolved until 6:00 AM. I was so exhausted that I called the police until they finally showed me to my room at 6:30 AM. In the morning, I met with the manager, who apologized, but it wasn't enough. I asked him to refund me for the night, but he couldn't. In any case, this hotel is poorly managed.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Rachid

Liked: Staff & service, amenities, property conditions & facilities
La chambre etait impecc! Une odeur de tabac froid tres forte en rentrant dans la chambre! Ca peut gêner Le personnel est gentil mais au premier abord, ils sont froid, pas de gentillesse et très entêter! J ai payé mon séjour directement sur le site, mais en arrivant il me dise qu'ils sont FULL, il etait 2h du mat, je sortais de la gare, fatigué avec son ton, l'hôte me fais comprendre tu peux partir, tu es venu trop tard, il fallait être la pour la priere de asr! Je m'assois et lui fais voir mon reçu (gardez le bien précieusement ) et au bout d'une demi heure ma chambre etait prête ! Sinon pour l'emplacement, sincèrement, n'y aller pas, c'est loin de TOUT, si vous venez pour la ziyarat, fuyez, pas de taxi qui passe, tubes dans une sorte de campagne, c est trop dur, tu peux meme pas y aller a pied! Et quand les taxi VEULENT bien s'arrêter, il te donne des prix INIMAGINABLE, je suis déçu d'avoir été dans cet hotel, plus jamais de ma vie! Big up a l'hôte de jour, un saoudien très gentil et tres serviable
Stayed 3 nights in Mar 2026