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Best Western East Towne Suites

2.5 star property

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Photo gallery for Best Western East Towne Suites

An indoor swimming pool with two separate sections, one with clear water and the other with a whirlpool feature. There are lounge chairs and umbrellas around the pool area, and large windows providing views of the outside.
A hotel lobby with a reception desk, seating area, and a TV screen.
A modern building with a covered entrance, large windows, and a visible address sign.
A spacious lobby with a high ceiling, a large chandelier, and a seating area with patterned chairs and a sofa.
A sunlit patio area with cushioned seating, a table, and a large umbrella.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4801 Annamark Dr, Madison, WI, 53704-7402
  • Place, East Towne Mall
    ‪8 min walk‬
  • Place, American Center
    ‪19 min walk‬
  • Place, University of Wisconsin-Madison
    ‪19 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, an air conditioning unit, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a large bed, a desk with a chair, a flat-screen TV, a window with curtains, and a wall-mounted air conditioner.

Suite, 1 Queen Bed, Non Smoking, Balcony

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a chair, a desk, a lamp, and a large window with curtains.

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a sofa, a desk, a chair, a bed, a TV, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a chair, an air conditioning unit, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a large bed, a desk with a chair, a TV, a window with curtains, and a wall-mounted heater.

Suite, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

A hotel room with a bed, a green armchair, a small table, two bedside lamps, and two framed pictures on the walls.

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

A hotel room with a sofa, a small table, a chair, a lamp, an air conditioning unit, and a window with curtains.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

A hotel room with a sofa, a small table, a chair, a lamp, an air conditioning unit, and a window with curtains.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a small table.

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Best Western East Towne Suites

An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western East Towne Suites. During your stay, you're just a quick walk from East Towne Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from East Towne Mall and 15 minutes from University of Wisconsin-Madison
  • Dogs welcome for a fee
Best Western East Towne Suites offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Best Western East Towne Suites. Self parking is free.

This Madison hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1015 reviews
Rating 8 - Good. 313 out of 1015 reviews
Rating 6 - Okay. 148 out of 1015 reviews
Rating 4 - Poor. 72 out of 1015 reviews
Rating 2 - Terrible. 50 out of 1015 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice pool/hot tub, nice breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, inexpensive place to stay. Easy on and off the interstate.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Was spacious room & quiet. Close to everything and staff super nice at check in and check out. Beds were very comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent given the cost.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location many restaurants to choose from close to uw Madison clinics
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Clean room, breakfast was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kevin

Liked: Staff & service, amenities
Worked perfectly for an overnight pit stop.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel ever
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in/out process. Rooms were clean and affordable
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable and quiet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
The room was very clean, breakfast was good, the staff was very friendly!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast tasty. Property in good condition.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Helpful when asked questions about the area. Breakfast was good! Very quiet. Slept really good which is a surprise when staying at a hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast food needed
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shelley

Clean and very helpful / nice staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, decent property for what you pay for. Great location and felt comfortable in that neighborhood
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay. Check-in was pretty quick and the room was fine.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Convenient location near airport
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
We had a great time while we stayed. The hot tub and pool worked. The staff was very nice and accommodating we our large group. Plan to book next year again while we are there for WWF state championships.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, nice clean and welcoming
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Breakfast was good.
Stayed 1 night in Feb 2026