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Best Western East Towne Suites

2.5 star property

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Photo gallery for Best Western East Towne Suites

Indoor pool, pool loungers
Lobby
Indoor pool, pool loungers
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
4801 Annamark Dr, Madison, WI, 53704-7402
  • East Towne Mall
    ‪8 min walk‬
  • American Center
    ‪1 min drive‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Madison American Center

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, (1256)
The price is €74
for 1 room
includes taxes & fees
20 Jul - 21 Jul
La Quinta Inn & Suites by Wyndham Madison American Center

About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and a fitness center
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western East Towne Suites. During your stay, you're just a quick walk from East Towne Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 14 minutes by car from University of Wisconsin-Madison and 15 minutes from Alliant Energy Center
  • Dogs welcome for a fee
Best Western East Towne Suites offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Best Western East Towne Suites. Self parking is free.

This Madison hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1007 reviews
Rating 8 - Good. 356 out of 1007 reviews
Rating 6 - Okay. 142 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Stayed 1 night in Mar 2025

10/10 Excellent

Randy, wausau

Liked: Cleanliness, staff & service, property conditions & facilities
Nice prperty
Stayed 1 night in Mar 2025

10/10 Excellent

Rindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked our room layout and the pool,hot tub and breakfast were great!
Stayed 1 night in Mar 2025

8/10 Good

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet easy stay

Quick check in no issues we even got coupons for Texas Roadhouse.
Stayed 1 night in Mar 2025

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service
It was an ok hotel, bed squeaked, bathroom needs some updating.
Stayed 1 night in Mar 2025

10/10 Excellent

brian

Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice. Quiet. The desk clerk went out of her way to not be helpful. specifically, i asked where is my room, so i would know where to park my car; she said go to the elevator, there are signs. I also asked about the proximity of a particular store; she responded with 'that's what google is for"
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rand, Star Lake

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast could be less standard
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything nice place.
Stayed 1 night in Feb 2025

8/10 Good

Wesley, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and interstate. Staff friendly and very helpful, uber to the airport is included with the room. Staff requested my uber for me. East Town Mall across the street walking distance and good restaurants walking distance away. Indoor pool and spa.
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Stayed 1 night in Feb 2025

2/10 Terrible

Wayne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here we got bed bugs bits .. one miserable night
Stayed 1 night in Feb 2025

10/10 Excellent

Mark M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Complimentary breakfast in the morning was very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Staff & service, amenities
Daytime desk manager was very helpful and accommodating. Room was clean and comfortable and hotel offered an excellent breakfast!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Ay que calor

Comfortable bed. Heater was working overtime though so had to have patio door cracked open. Thankfully there was a stick on the bottom which prevented someone opening it from outside. I was offered to move rooms but I had just unpacked everything and decided to stay put.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Property conditions & facilities, room comfort
Awesome stay from check-in throughout
Stayed 1 night in Jan 2025

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hostess.
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Travelled with family
Liked: Staff & service
Good service, great breakfast, rooms could be cleaner and painted
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024