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Best Western Plus InnTowner Madison

3.0 star property

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Photo gallery for Best Western Plus InnTowner Madison

Exterior
Indoor pool
Exterior
Desk, laptop workspace, iron/ironing board, WiFi
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air-conditioning

Explore the area

View in a map
2424 University Avenue, Madison, WI, 53726
  • Place, University of Wisconsin-Madison
    ‪13 min walk‬
  • Place, Camp Randall Stadium
    ‪15 min walk‬
  • Place, Henry Vilas Zoo
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(100 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Refrigerator & Microwave (Cozy Room)

8.8 out of 10
Excellent
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(66 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Corner (Queen sofabed)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace (Separate Living Room)

Desk, laptop workspace, iron/ironing board, WiFi

Suite, 1 King Bed, Fireplace (Separate Living Room)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non Smoking, Seplrm, Fireplace, Micrfg, Wifi

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Corner King Room with Sofabed

  • Sleeps 4

Corner King Room

  • Sleeps 2

Cozy Two Double Room

  • Sleeps 4

King Suite with Separate Living Area

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite, 1 King Bed, Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

View all photos for 1 King Bednsmkqsofbdcornrmmicrfgwififull Breakfast

Desk, laptop workspace, iron/ironing board, WiFi

1 King Bednsmkqsofbdcornrmmicrfgwififull Breakfast

  • Sleeps 4

View all photos for 1 King Bednsmkmicrfgwififull Breakfast

Desk, laptop workspace, iron/ironing board, WiFi

1 King Bednsmkmicrfgwififull Breakfast

  • Sleeps 2

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  • Free Wi-Fi
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includes taxes & fees
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About this property

Best Western Plus InnTowner Madison

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Best Western Plus InnTowner Madison offers 176 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Madison hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus InnTowner Madison. During your stay, you're just a quick walk from First Unitarian Society Meeting House. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine while dining at Highland Corner Grill
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison
  • Free local-area shuttle service
Best Western Plus InnTowner Madison offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Best Western Plus InnTowner Madison. A free area shuttle within 2 miles is available. Limited free parking is available on a first-come, first-served basis.

This 3-star Madison hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Highland Corner Grill - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Highland Corner Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (92 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 20

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 20

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western InnTowner

Best Western Plus InnTowner

Best Western Plus InnTowner Highland Club

Best Western Plus InnTowner Highland Club Hotel

Best Western Plus InnTowner Highland Club Hotel Madison

Best Western Plus InnTowner Highland Club Madison

InnTowner

Best Western Inntowner And The Highland Club Hotel Madison

Best Western Plus InnTowner Madison Hotel

Best Western Plus InnTowner Hotel

Best Western Plus InnTowner Madison

Plus Inntowner Madison Madison

Best Western Plus InnTowner Madison Hotel

Best Western Plus InnTowner the Highland Club

Best Western Plus InnTowner Madison Madison

Best Western Plus InnTowner Madison Hotel Madison

Best Western Plus InnTowner Madison Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
The staff was great, the room was clean, the bar and reasturant was very nice friendly staff and great food and drinks.
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey, Freeport

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, staff was very polite and it’s located close to UW Health hospital.
Stayed 1 night in Feb 2026

8/10 Good

Galina

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nicely appointed; great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samir

Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Despite the construction the property was quiet and clean.. the breakfast was very good and the room was very cozy. Had to stay due to my husband being hospitalized at UW.. the location was ideal
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 3 nights in Jan 2026

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities
The room was clean and the breakfast buffet was delicious, and the staff curious! If you travel soon know there is a major renovation going on but it did not interfere with our stay! It will be beautiful when it is done?
Stayed 1 night in Jan 2026

6/10 Okay

Denny

Stayed 1 night in Jan 2026

10/10 Excellent

Ginnie

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Great food from the restaurant! Staff was super friendly!
Stayed 1 night in Jan 2026

6/10 Okay

Barbara

Travelled with family
The hotel was undergoing massive renovations. Our room was fine, but everything in the building had been gutted. Check-in area was in a dark room, dining room was in a dated conference room, walls and floors were bare. Choose another hotel in the area unless the renovations are done ( call first!)
Stayed 1 night in Jan 2026

10/10 Excellent

Chelsey

Stayed 1 night in Jan 2026

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Stayed 1 night in Jan 2026

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Hotel under remodel so kinda hard to get around, but our room was very clean and nice breakfast. Had the complementary shuttle bring us to a location about 6 blocks away, but when we called for a pickup no one answered the phone. Tried 3 times but no answer. We were in the allotted pick up time. Temperature was below zero, we were lucky to find someone to bring us back to hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
We booked last minute due to weather changing our travel plans. We’ve stayed here before and found it excellent. We discovered upon arrival that the hotel was undergoing renovation but the staff were friendly and helpful and we still received everything we were expecting. Our room was comfortable, quiet and very clean. Breakfast was good. Didn’t take advantage of the shuttle but this is a great feature since parking downtown can be challenging and costly. Will definitely stay here again while we have a student at UW..
Stayed 1 night in Jan 2026

8/10 Good

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Stayed 2 nights in Jan 2026

2/10 Terrible

Erick

Business traveller
Disliked: Cleanliness, property conditions & facilities
Heavy construction. Have someone contact me immediately via phone 218-269-7999
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
The room was very clean!! Had some renovations going on but the room was nice and the breakfast was great and the staff was very friendly and helpful!!!
Stayed 1 night in Jan 2026

8/10 Good

Mary

Disliked: Amenities
under going remodeling that didn't bother us so much. Hard to following some of the signs. Was there for hospital stay and shuttle was great. Breakfast was good. the room was clean. Staff was helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is under some major renovation at the moment. The temporary entrance was not really clearly marked. The weather was not great and I feel the hotel could have done a better job with salt and such. Room was clean, although the heater/air conditioner was being held up by a 2x4. Once you stepped out into the hallway or went anywhere in the hotel it felt like you were in the zombie apocalypse!! I understand renovations need to be done but maybe on floor at a time…..or have the price of a night reflect that you were staying during a filming of The Walking Dead!
Stayed 1 night in Dec 2025

2/10 Terrible

brice

Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in the shower. My girlfriend has 3 stage cancer. We where there for a appointment. Whole place was under construction! Wires hanging down. It was terrible. CONER the manager said he would contact you, to credit back my money gor the room. Did they do that ? Absolutely health Hazzard. Maintenance comes in the room and sprays bleach and fooger to get rid of the spot .i told him my girlfriend has cancer, i said until we leave! He kepted spraying the bleach. The guy didnt speak English! Worst experience ever. Please let me know when I get a refund please? Sincerely, Tracy Bauske & Brice Bauske
Hallway with wires hanging down under construction, lights hanging down. Very bad and dangerous
Stayed 1 night in Dec 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025