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DoubleTree by Hilton Madison East

4.0 star property

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Photo gallery for DoubleTree by Hilton Madison East

Reception
Exterior
Breakfast and dinner served
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4402 E Washington Ave, Madison, WI, 53704
  • Place, East Towne Mall
    ‪3 min walk‬
  • Place, Madison Area Technical College
    ‪3 min drive‬
  • Place, University of Wisconsin-Madison
    ‪21 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

View all photos for 1 King Studio Suite Hearing Accessible

In-room safe, desk, laptop workspace, blackout curtains

1 King Studio Suite Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Studio Suite Mobility Accessible Tub

In-room safe, desk, laptop workspace, blackout curtains

1 King Studio Suite Mobility Accessible Tub

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed

  • Sleeps 1
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(28 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(130 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Madison East

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Madison East offers 226 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Madison East. During your stay, you're just a quick walk from East Towne Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Tailwinds
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from East Towne Mall and a 3-minute drive from Madison Area Technical College
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Madison East offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 9606 square feet (892 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Madison East also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 4-star Madison hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Tailwinds - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,606 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 816 out of 1032 reviews
Rating 8 - Good. 148 out of 1032 reviews
Rating 6 - Okay. 40 out of 1032 reviews
Rating 4 - Poor. 14 out of 1032 reviews
Rating 2 - Terrible. 14 out of 1032 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff top notch
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Friendly staff, clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities
Clean quiet room and very friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nice bar/restaurant
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities
Great amenities and really friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and helpful, room was spotlessly clean, amenities were great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for airport
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, bed was great, room was clean and the bar and restaurant inside the hotel was convenient and super friendly. I would definitely stay here again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, really enjoyed my stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karlene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, and everything was nice and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room! Great atmosphere and very friendly staff. Nice location close to the airport.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Everything was top notch, clean, friendly, great amenities, bathroom. We loved our stay and will be back.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
all 100%- a pure joy staying there with no complaints.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nazliya

Liked: Cleanliness, amenities, property conditions & facilities
Clean .friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Catherine or Anthony

Liked: Cleanliness, staff & service
Great staff, nice room , great bartender , great shuttle driver
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities
Great hotel! Very nice staff, hotel was clean and our room was very comfortable!
Stayed 1 night in Nov 2025
Verified

8/10 Good

robin

Liked: Cleanliness, staff & service
quick trip, on business. clean room, nice staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Check in & out was a breeze. Staff was very helpful. Room was very clean & quiet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a free upgrade, great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel, clean and good service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel.. clean… friendly.. get fitness center..we will be back.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean & staff was very pleasant in all our dealings
Stayed 1 night in Nov 2025