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Hampton Inn Madison East Towne Mall Area

2.5 star property

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Photo gallery for Hampton Inn Madison East Towne Mall Area

Indoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily continental breakfast
Front of property
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4820 Hayes Rd, Madison, WI, 53704
  • Place, East Towne Mall
    ‪14 min walk‬
  • Place, American Center
    ‪19 min walk‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom

Room, Accessible, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(42 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King, Premium Room

King, Premium Room | Living area

King, Premium Room

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Madison East Towne Mall Area

An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Hampton Inn Madison East Towne Mall Area offers 115 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn Madison East Towne Mall Area. During your stay, you're just a quick walk from American Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 5 minutes by foot from American Center and a 2-minute drive from East Towne Mall
  • Cats and dogs welcome for a fee
Hampton Inn Madison East Towne Mall Area offers its guests an indoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. The business-friendly Hampton Inn Madison East Towne Mall Area also features coffee/tea in a common area, complimentary newspapers in the lobby, and express check-in. Free self parking is available.

This Madison hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 86.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 86.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Madison East Towne Mall Area
Hampton Inn Towne Hotel
Hampton Inn Towne Hotel Madison East Mall Area
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Hampton Inn Towne Mall Area Hotel
Hampton Inn Towne Mall Area
Hampton Inn Madison East Towne Mall Area Hotel Madison
Hampton Inn Madison East Towne Mall Area Hotel
Hampton Inn Madison East Towne Mall Area Madison
Hampton Inn Madison East Towne Mall Area Hotel Madison

Hampton Inn Madison East Towne Mall Area Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Susan J

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Wanda

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & friendly staff!
Stayed 1 night in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff great
Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Everything was fantad!.
Stayed 1 night in Dec 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Meagan

Stayed 1 night in Nov 2025

10/10 Excellent

Brad

Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
I love the room decor, cleanliness, location and the whirlpool and pool were fabulous! Sleek, modern and well maintained this Hampton Inn is a convenient spot to get off the highway and relax. The only thing they could do better is offer Chobani yogurt instead of the artificial Yoplait. I will definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities
The manager was amazing and helped us with the incoming winter storm coming.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alvan

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Excellent facilities! This is either a new property or newly renovated......
Stayed 3 nights in Nov 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked the friendly staff, the clean room, and the breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and ceilings in the hallways are low. But the rooms are well-appointed and the pool/hot tub area is terrific. Everything was clean. Staff are lovely. Breakfast included basic options but wasn't great for vegetarians.
Stayed 1 night in Nov 2025

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Great woman at the front desk; friendly and efficient
Stayed 1 night in Nov 2025

10/10 Excellent

Julianna

Liked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Rosemary

Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern rooms with amenities and welcoming atmosphere. Room was quiet.
Stayed 1 night in Nov 2025

8/10 Good

Hanna

Stayed 1 night in Nov 2025

10/10 Excellent

Tori

Stayed 1 night in Oct 2025

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025