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Hampton Inn & Suites Madison-West

2.5 star property

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Photo gallery for Hampton Inn & Suites Madison-West

Exterior
Reception
Reception
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym

Explore the area

Map
483 Commerce Dr, Madison, WI, 53719
  • West Towne Mall
    ‪13 min walk‬
  • University of Wisconsin-Madison
    ‪12 min drive‬
  • Camp Randall Stadium
    ‪12 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

9.0 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(60 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Best Western West Towne Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1177)
The price is €499
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Best Western West Towne Suites

About this property

Hampton Inn & Suites Madison-West

Hotel in Madison with free breakfast and a fitness center
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hampton Inn & Suites Madison-West offers 133 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites Madison-West gets high marks from our customers. During your stay, you'll be within walking distance of West Towne Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the location
  • 13 minutes by car from University of Wisconsin-Madison and 12 minutes from Camp Randall Stadium
  • Pets welcome for a fee
Hampton Inn & Suites Madison-West offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Madison-West also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available. You'll have access to the health club at a partner property.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Madison-West
Hampton Inn Madison-West
Hampton Inn Stes Madison West Hotel Madison
Hampton Inn Madison-West Hotel
Hampton Inn Suites Madison West
Hampton & Suites Madison West
Hampton Inn & Suites Madison-West Hotel
Hampton Inn & Suites Madison-West Madison
Hampton Inn & Suites Madison-West Hotel Madison

Hampton Inn & Suites Madison-West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1007 reviews
Rating 8 - Good. 225 out of 1007 reviews
Rating 6 - Okay. 57 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else!!!!

The hotel was outdated, mattresses were hard and horrible to sleep on. The carpets were stained and outdated. The bathroom tiles were loose and popping up off the floor. Hallway trash was never emptied. Breakfast was horrible. The woman in the kitchen was making her breakfast and eating instead of serving the breakfast and everytime we went to get coffee it was out. We would tell the lady working the breakfast and it wouldn’t get refilled. We stay at Hamptons for the cleanliness and comfort but this hotel was lacking in every aspect. If we ever come back to Wisconsin, I will absolutely not stay here.
Stayed 4 nights in Apr 2025

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sean, West Salem

Stayed 4 nights in Apr 2025

6/10 Okay

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and accommodating. The breakfast was standard but always well stocked. My only grievance was the bed, only because I found the mattress too soft for my liking, which made it an uncomfortable sleep. Great amenities!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the pool and hot tub!
Stayed 1 night in Apr 2025

6/10 Okay

Sondra

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Karley

Travelled with family
Liked: Staff & service

Ok

Alerted hotel staff that the dog poo waste station was full and overflowing Friday and they said they would notify maintenance. It was never emptied. Asked for extra fluffy blankets and was brought woven cotton blankets. Room stayed nice and cool.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in great staff
Stayed 1 night in Apr 2025

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean great service
Stayed 1 night in Apr 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. The breakfast choices were tasty.
Stayed 1 night in Apr 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff great pool and breakfast
Stayed 1 night in Apr 2025

2/10 Terrible

Angie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Just my review

Just had a romantic night with my girlfriend. Everything was good except for the pillows were very awful. Also, they ran out of towels at the pool area around 7 pm or earlier but overall had a good time
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place reasonable price

Great place , parking a little tight if have a trailer like i did, hot water good pressure, pool and hot tub was great, friendly staff Overall great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Megan

Travelled with family
Liked: Staff & service, room comfort

Ehhhhhhh

The place was packed and when we went to the pool, there were no towels and the front desk said there wasn’t anymore. I said I would use the room towels and call for more of those later. She then said wait and got me pool towels. The pool/hot tub had so many chemicals in it that it burnt our eyes and we were only in there for 20 minutes.
Stayed 1 night in Mar 2025

8/10 Good

Ellen

Stayed 1 night in Mar 2025

8/10 Good

Amy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Could be cleaner.

Not a bad experience, staff was friendly and the beds were comfy. There was a dirty washcloth from the previous guest folded up in the shower curtain and there was a used condom on the floor by the elevator, so cleanliness could definitely be improved upon. And the parki g lot had a very strong smell of weed every time we were outside.
Stayed 1 night in Mar 2025

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025