Holiday Inn Express & Suites Madison by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Madison by IHG

Exterior
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Housekeeping

Explore the area

Map
5150 High Crossing Blvd, Madison, WI, 53718
  • East Towne Mall
    ‪17 min walk‬
  • American Center
    ‪19 min walk‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Transfer Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Madison by IHG

Hotel in Madison with free breakfast and airport shuttle service
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Madison by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Madison by IHG. During your stay, you're just a quick walk from American Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by car from University of Wisconsin-Madison and 14 minutes from Alliant Energy Center
  • Free airport shuttle service
Holiday Inn Express & Suites Madison by IHG offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express & Suites Madison by IHG also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Madison hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Madison by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Madison Hotel
Holiday Inn Express Madison
Holiday Inn Express Suites Madison
Holiday Inn Express Suites Madison by IHG
Holiday Inn Express Suites Madison an IHG Hotel
Holiday Inn Express & Suites Madison by IHG Hotel
Holiday Inn Express & Suites Madison by IHG Madison
Holiday Inn Express & Suites Madison by IHG Hotel Madison

Holiday Inn Express & Suites Madison by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 477 out of 616 reviews
Rating 8 - Good. 94 out of 616 reviews
Rating 6 - Okay. 24 out of 616 reviews
Rating 4 - Poor. 8 out of 616 reviews
Rating 2 - Terrible. 13 out of 616 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with partner
Disliked: Property conditions & facilities
Pool was and hot tub was unheated. One of the reasons I chose this hotel. I asked about comping something or a discount and was told I could cancel my reservation no charge as my only option. Nope.
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Stayed 1 night in Mar 2025

10/10 Excellent

DaJana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to stay

Enjoyed our stay here this would be the second time we have stayed here while we’re in Madison. Second stay was great and free breakfast a plus.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jenna

Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gina, Marathon

Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Shane, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities. Great breakfast (cinnamon rolls!). Loved the warm underground parking!!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay - Madison

Was great. The room was spacious and clean. Breakfast was also good.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel so everything was fresh!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Dec 2024

6/10 Okay

Trisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Way too much chlorine in the pool. can’t get the smell off my skin. Attempting to get the smell out of our swimwear with multiple washings.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert, Fort Collins

Stayed 1 night in Feb 2025

2/10 Terrible

Dorothy

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bugs all around my room. They were on the toilet seat, the window sill, the floor, and randomly flying around. They seem to be more active during the day. I arrived late evening to the hotel and didn’t notice much. When the sun came out is when I saw the horror. They were even in my bed sheets. I must have crushed some of them as there were remnants and bits all over my bed. The manager was not very helpful and has not approved a refund yet. Stay away from this place. Stay in nearby Mauston for better hotels and restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Migdalia

Liked: Staff & service, property conditions & facilities
Good so far
Stayed 1 night in Feb 2025

10/10 Excellent

Dang

Stayed 1 night in Feb 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will stay here again!!
Stayed 1 night in Jan 2025

8/10 Good

Rosann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025