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Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Exterior
Standard Room, 1 King Bed with Sofa bed
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
1109 Fourier Dr, Madison, WI, 53717
  • Place, West Towne Mall
    ‪4 min drive‬
  • Place, University of Wisconsin-Madison
    ‪11 min drive‬
  • Place, Camp Randall Stadium
    ‪14 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Pool Access

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Family-friendly hotel with free water park access and airport shuttle service
Free water park access, a restaurant, and 4 bars/lounges are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a complimentary water park, a 24-hour fitness center, and a children's pool.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Madison West - Middleton by IHG. During your stay, you'll be within walking distance of Capital Brewery. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy Italian cuisine while dining at Benvenutos Italian Grill
  • Splash around at the free water park with a waterslide
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by car from University of Wisconsin-Madison and 13 minutes from Camp Randall Stadium
  • Free airport, train station pick-up, and local-area shuttle service
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers its guests a complimentary water park, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6800 square feet (632 square meters) and includes a conference center. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West - Middleton by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available on request), an area shuttle, and a train station pick-up service are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Madison hotel.

Benvenutos Italian Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 424 reviews
Rating 8 - Good. 98 out of 424 reviews
Rating 6 - Okay. 50 out of 424 reviews
Rating 4 - Poor. 15 out of 424 reviews
Rating 2 - Terrible. 19 out of 424 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Sermona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent .I would definitely recommend this place to all my family and friends.
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Karl

Stayed 1 night in Jul 2025

8/10 Good

Spencer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pool was chaotic and the life guards on duty couldn’t have cared less
Stayed 1 night in Jul 2025

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

viviane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, spacious? Comfortable bed
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfortable

Clean, comfortable hotel, nice breakfast. A very nice pool for parents with young children. About. 15 minute drive into Madison.(
Stayed 2 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

NANCY

Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property - felt luxurious
Stayed 1 night in Jun 2025

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came up for the Coldplay concert. Room was spacious and clean....check in/ out quick and easy. Friendly staff. Bartender in bar ( by restaurant) was excellent and friendly. Food in restaurant was iver priced in my opinion and no vegan options. Definitely would stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

MARGARET, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Stayed 1 night in Jul 2025

4/10 Poor

Paige

Stayed 3 nights in Jul 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Front desk staff was very helpful and pleasant
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great pool, and a good breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Travelled with group
Liked: Staff & service, property conditions & facilities
Loved location of hotel. Great amenities. Some cleaning issues. Dirty comforter, pool bathroom dirty towels and bugs
Stayed 1 night in Jul 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here

Best place to stay. Great breakfast. Must stay here. The people above us were running around their room. It was less than 5 minutes later the running stopped and never started back up.
Stayed 1 night in Jul 2025

8/10 Good

Maureen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

danielle

Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Friendly staff. Yummy breakfast. Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Mallory, Janesville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
I’ll start by sharing that we had a great time and WILL be back… couple things to note: Lots of stains in our room - all over every lamp shade in our bedroom (5 of them) - the couch cushions had the weirdest liquid spilled along the sides. Weird sticky patch on the table. Weird texture in one spot on the carpet from something being spilled. The beds were clean and comfy. The hotel halls were HOT. With it being a hot weekend, our room and the general hotel smelled a little funky at times. The waterpark was perfect for our little one, but like others have previously mentioned, the steep slide in the little tikes area is sketchy without a side support. I also witnessed three kids slip and hit their head pretty hard on the cement with lots of tears. The floors are very slippery even when walking. The rubber mats help but perhaps an anti slip top coat for the flooring? The staff was VERY kind, even the life guards greeted us when we came in the water park. The connected restaurant was super tasty, and they had a great selection for breakfast. So with all that said, room for improvement, but the good outweighed the bad for us, we will be back! Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice swimming pool. Very good breakfast.
Stayed 2 nights in May 2025