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Holiday Inn Madison at The American Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Madison at The American Center by IHG

Relax in the outdoor seating area with comfortable tables and chairs, surrounded by a brick building and a glass structure in the background.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and natural light pouring in through the large entrance.
Relax by the pool surrounded by comfortable seating and safety features.
Welcome to the Holiday Inn, featuring a distinctive red brick facade and a grand entrance under a glass canopy.
Relax in a spacious lobby with comfortable seating areas, potted plants, and large windows.

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
5109 W Terrace Dr, Madison, WI, 53718
  • American Center
    ‪1 min walk‬
  • East Towne Mall
    ‪2 min drive‬
  • University of Wisconsin-Madison
    ‪17 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Experience the grandeur of our lobby, featuring a stunning chandelier, comfortable seating, and a reception desk.

La Quinta Inn & Suites by Wyndham Madison American Center

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, (1283)
The price is €125
for 1 room
includes taxes & fees
9 Aug - 10 Aug
La Quinta Inn & Suites by Wyndham Madison American Center

About this property

Holiday Inn Madison at The American Center by IHG

Hotel in Madison with airport shuttle service and a 24-hour fitness center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Madison at The American Center by IHG. During your stay, you're just a quick walk from American Center. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Steps from American Center and a 4-minute drive from East Towne Mall
  • Free airport shuttle service
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.
Geiers Grill - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,460 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Madison at The American Center by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 627 reviews
Rating 8 - Good. 197 out of 627 reviews
Rating 6 - Okay. 51 out of 627 reviews
Rating 4 - Poor. 20 out of 627 reviews
Rating 2 - Terrible. 18 out of 627 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff. Nice gym.
Stayed 1 night in Apr 2025

10/10 Excellent

Collin

Great
Stayed 1 night in Apr 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice room. Wonderful Irish Pub nearby
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Nice place. Would definitely return. Very clean. Staff friendly. The breakfast buffet was amazing.
Stayed 1 night in Apr 2025

6/10 Okay

Sara

Liked: Staff & service, room comfort

Airport Stay

Hotel staff was very nice. The rooms are a bit dingy, stains on carpets and buckling carpet in third floor hallway. Also my hand towel had hair on it, not sure if it was fresh or had just been hanging since last guest.
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

jodi

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Melissa

Disliked: Property conditions & facilities, room comfort

Disappointing

The heating/cooling unit did not work in our room, neither treadmill in the workout room worked, the hot tub was filled with children even during “adult” hour, and the food was not good
Stayed 1 night in Mar 2025

10/10 Excellent

Cayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really nice. Even though I only stayed one night it was a great stay. Staff were quite friendly and the hotel was clean. I would stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

RODNEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Beautiful spacious room. Helpful staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was amazing, the staff was super friendly and helpful!! Definitely would book this hotel again!!!
Stayed 2 nights in Mar 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got in late and left early, it was clean and quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Breakfast

The breakfast was Amazing! Rooms were very clean!! Rugs in hallways tripped you a bit.
Stayed 1 night in Mar 2025

10/10 Excellent

Nou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it;
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Stayed 1 night in Mar 2025

6/10 Okay

Mynda

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needed hot water

I have stayed here several times over the years and have always been impressed. The staff is always friendly and helpful. Only complaint this visit was that there was no hot water, so the shower experience was pretty awful.
Stayed 1 night in Mar 2025

4/10 Poor

Tricia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold shower

The hotel was very dated. Carpets in the halls were loose and pulled away from floor. And there was no hot water for shower. Told the front desk at departure about hot water and they said nothing and seemed unconcerned
Stayed 1 night in Mar 2025

6/10 Okay

terrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might have been the nicest check in ever.
Stayed 1 night in Feb 2025