Holiday Inn Madison at The American Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Madison at The American Center by IHG

Exterior
Meeting facility
Breakfast and dinner served
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, University of Wisconsin-Madison
    ‪20 min drive‬
  • Place, Camp Randall Stadium
    ‪21 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds (Top Floor)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Madison at The American Center by IHG

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Madison at The American Center by IHG. During your stay, you'll be close to American Center. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Steps from American Center and a 4-minute drive from East Towne Mall
  • Free airport shuttle service
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.
Geiers Grill - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,460 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Madison at The American Center by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 735 reviews
Rating 8 - Good. 211 out of 735 reviews
Rating 6 - Okay. 77 out of 735 reviews
Rating 4 - Poor. 30 out of 735 reviews
Rating 2 - Terrible. 26 out of 735 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms; friendliest hotel staff ever
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Betsy

Staff the gals at the front desk was very nice and friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and nice quiet stay.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were clean. The staff was professional and parking was easy. It was in a great location close to dinning and highway.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Manilla

Liked: Cleanliness, amenities, property conditions & facilities
Staff at check in ; excellent service even though she was alone checking in so many people! Breakfast; best continental breakfast ever and the service lady was very helpful and courteous, kept the place clean and tidy. Room; clean and the bathrooms had a vent! Other than the pool being closed, it was an excellent stay for us!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. They gave great advise!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great employees enjoy are stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient to the airport.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent! The pool was closed due to Maintenance and the front desk staff made sure that we were still taken care of and happy! She gave the adults a drink ticket to the bar and had the kids pick out a drink and snack. The restaurant staff was also very sweet and gracious with being the only server on a busy night!
Stayed 1 night in Jan 2026
Verified

8/10 Good

phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was closed due to maintenance.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the breakfast and dinner and bar. We had a relatively large group of family members there for a few days and really enjoyed being able to gather there. TVs need to be upgraded. No hdmi or streaming options available.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and comfortable. Breakfast was great! I would definitely recommend
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and your staff very friendly and professional. Disappointed no pool availability but bigger than that was no Wifi which was huge. I checked in early because I had business calls to make which required access to my computer and couldn't get the several hours of work I needed to get done, same thing in the morning.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay the staff was awesome!!!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast and friendly staff. Would recommend.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Adam

This hotel is conveniently located near Madison airport and
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was amazing, the staff was super friendly and helpful!! Definitely would book this hotel again!!!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, convenient location
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and hotel is very clean.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
we chose the spot because we had an early flight out of Dane County Airport. it was clean safe and the hotel provided transportation to the airport, which was great.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Allen

Liked: Staff & service
Staff was exceptional, room needs updating.. Caring was not clean multiple spots on it
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean very very friendly people Loved it Great Breakfast
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our experience was great from the friendly, helpful staff to the property condition to the great breakfast to the reasonable rate. We will definitely stay there again.
Stayed 1 night in Aug 2024