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Apart-Hotel Serrano Recoletos

Star Rating
3 out of 5

Information

Reviews

3.9 / 5Good
200 reviews

Amenities

  • Free WiFi
  • Kitchen
  • Air Conditioning
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Paseo del Prado
    6 min walk
  • Popular Location
    Thyssen-Bornemisza National Museum
    11 min walk
  • Popular Location
    Prado Museum
    14 min walk
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    17 min drive

Book online or call:

(01) 562 1066

Your dates need to occur after 2019-11-18. Try updating your dates to see prices for your trip.

    About this area

    Madrid

    Connected to the convention center, Apart-Hotel Serrano Recoletos is in Madrid's Salamanca neighborhood, a walkable area with great airport proximity. Paseo del Prado and Puerta del Sol are notable landmarks, and some of the area's popular attractions include Madrid Zoo Aquarium and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at Las Ventas or Santiago Bernabeu Stadium. Our guests love the property's central location for the sightseeing. It's also convenient to public transportation: Colon Station is 4 minutes by foot and Serrano Station is 7 minutes.

    What's nearby

    • Popular Location
      Paseo del Prado - 6 min walk
    • Popular Location
      El Retiro Park - 7 min walk
    • Popular Location
      Gran Via Street - 9 min walk
    • Popular Location
      Thyssen-Bornemisza National Museum - 11 min walk
    • Popular Location
      Prado Museum - 14 min walk

    Getting around

    • Madrid Recoletos Station - 1 min walk
    • Colon Station - 4 min walk
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 17 min drive

    About this property

    Apart-Hotel Serrano Recoletos

    Concierge services, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include room service, a hair dryer, and a safe.

    Property amenities

    Internet

    • Free WiFi

    Parking and transportation

    • Discounted parking nearby
    • Area shuttle (surcharge) up to 5 meters

    Kitchenette

    • Refrigerator
    • Stovetop
    • Microwave (on request)
    • Cookware/dishes/utensils

    Dining

    • Breakfast available for a fee: EUR 8 per person
    • Room service available

    Bedrooms

    • Bed sheets provided

    Bathrooms

    • Hair dryer
    • Free toiletries
    • Towels provided

    Entertainment

    • Flat-screen TV with digital service

    Laundry

    • Dry cleaning/laundry service
    • Laundry service
    • Laundry Facilities

    Comfort

    • Air conditioning
    • Heating

    Pet friendly

    • 1 per room (up to 33 lbs)
    • Pets allowed in specific rooms

    Suitability/Accessibility

    • Elevator
    • Soundproofing
    • Wheelchair-accessible path of travel
    • Assistive listening devices available
    • Smoke-free property

    Services and conveniences

    • Concierge services
    • Tour/ticket assistance
    • Daily housekeeping
    • Safe
    • Multilingual staff
    • Phone
    • Luggage storage
    • Blackout drapes/curtains

    Location highlights

    • Near a metro station
    • Near a train station
    • Connected to a shopping center
    • In the city center

    General

    • 132 rooms
    • 4 floors
    • 1 building
    5 - Excellent
    67
    4 - Good
    76
    3 - Okay
    40
    2 - Mediocre
    11
    1 - Poor
    6
    4.0
    Cleanliness
    3.9
    Service and Staff
    3.5
    Amenities
    3.8
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Oct 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Don’t stay here

    Impolite reception bad attitude

    Stayed 2 nights in Oct 2019

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, amenities, property conditions & facilities

    Stayed 2 nights in Oct 2019

    3/5

    • Disliked: Cleanliness, staff & service

    Floors in room wan't clean. In a great location, but could do better with hygiene standards.

    Stayed 2 nights in Sep 2019

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