21 Feb 2024 by Reception Team.
Dear Claire,Thank you for your rating!We have been very happy to welcome you in our hotel and we hope to see you soon again!Sincerely,Livie.
22 Oct 2023 by Solan
Dear Soranna,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Also please accept all our apologies if our hotel and service was not up to your expectations.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
27 Oct 2023 by solan
Dear JanneThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
12 Jul 2023 by Enrica - Assistant Front Office Manager
Dear Lena,We thank you for your time spent sharing your experience at the Dream Castle.We are pleased to see that you and your family have have enjoyed our hotel and facilities.We have taken good note of your feedback concerning ours restaurants organization and we will share them with our staff. We are sorry that this service did not meet your expectations.We wish you a wonderful day,Sincerely,
21 Mar 2023 by Aurélien
Désolé d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes. Il est important pour nous d'avoir un retour pour améliorer notre service. J'espère que vous avez pu profiter malgré tout de votre séjour et que vous trouverez une meilleure expérience lors de votre prochaine visite.Aurélien de la Réception
7 Feb 2023 by Chloé - Guest relation
Chère Florinda,Merci d’avoir choisi le Dream Castle et d'avoir partagé votre retour si positif !Nous sommes heureux que vous ayez apprécié votre séjour et nous nous réjouissons de vous accueillir à nouveau parmi nous.Sincèrement,Chloé - Guest relation
30 Dec 2022 by Chloé - Guest relation
Cher Marc,Nous sommes ravis de constater que vous avez passé un agréable séjour au sein de notre établissement. Votre avis est très important à nos yeux car cela nous permet d'améliorer notre qualité de service.Dans l'attente du plaisir de vous accueillir de nouveau.Bien sincèrement,Chloé – Guest relation
30 Nov 2022 by Chloé - Guest relation
Chère Delphine,Merci d’avoir choisi le Dream Castle et d'avoir partagé votre retour si positif !Nous sommes heureux que vous ayez apprécié votre séjour et nous nous réjouissons de vous accueillir à nouveau parmi nous.Sincèrement,Chloé - Guest relation
30 Nov 2022 by Chloé - Guest relation
Dear Ritva,Thank you for your great rating !It was a true pleasure to welcome you and we hope to see you again very soon !Sincerely,Chloé - Guest relation
The following facilities or services will be unavailable from June 24 2024 to June 30 2024 (dates subject to change):
Dream Castle Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 6351 square feet (590 square metres) and includes conference space. A kids' pool, a seasonal outdoor pool, and a fitness centre are also featured at the family-friendly Dream Castle Hotel. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 4-star Magny-le-Hongre hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Dream Castle Hotel offers 397 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. This Magny-le-Hongre hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Le bosquet Gourmand – Overlooking the garden, this buffet restaurant specialises in French cuisine and serves breakfast and dinner.
La Rôtisserie – On-site buffet restaurant. Open daily.
L'Astrolabe – On-site bar. Open daily.
Room service (during limited hours) is available.
An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Asian Villa has 4 treatment rooms. Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Dream Castle Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
