Beachside hotel to enjoy outdoor pool and sand beach
At Mahai Retreat, relax by an outdoor pool or hit the private sand beach where you can enjoy snorkeling. Housekeeping is available on request.
Mahai Retreat offers 11 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a private beach and an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Mahai Retreat, you're just a quick walk from Maya Chan Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
Free continental breakfast served daily
Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy a bite to eat at the restaurant
Take a swim in the outdoor pool
Amenities include coffee/tea in a common area and a water dispenser
Onsite recreation includes a private beach, yoga classes, and kayaking
Steps from Maya Chan Beach and 10 minutes by car from Mahahual Lighthouse
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
Step outside to unwind on the sand beach. Summer fun is a breeze at Mahai Retreat with activities like snorkeling and kayaking.
Free breakfast is available daily. There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.
This 3-star Mahahual hotel is smoke free.
Guests are served free continental breakfast daily from 8:00 AM to 9:30 AM.
Mahai Retreat has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Food and drink
Free continental breakfast available daily 8:00 AM to 9:30 AM
A restaurant
Coffee and tea in common areas
Things to do
Kayaking
Outdoor pool
Paddleboard
Snorkelling
Yoga classes
Family friendly
Outdoor pool
Conveniences
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Tour and ticket assistance
Outdoors
Dock
Free pool cabanas
On a private beach
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Spa
Deep-tissue massages
Hydrotherapy
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 steps to reach entrance
Area rugs in room
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
More
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Bulk dispensers for toiletries
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Fan
Laptop workspace
Laptop-compatible safe
LED lighting
Reusable coffee/tea filters
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open Monday - Saturday (9:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets: MXN 1000 per pet, per night, plus a deposit of MXN 4000 per stay
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MXN 4000 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: MXN 4000 per stay
Pet fee: MXN 1000 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
Monday - Saturday: 9:00 AM - 6:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
Property Registration Number 30986
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.