Mahai Retreat

3.0 star property

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Outdoor pool, free pool cabanas, pool umbrellas
Standard Room
Front of property
Exterior
Exterior

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

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Camino Costero Mahahual - Xcalak km 5.6, Lote 501-f-9, Mahahual, QROO, 77976
  • Place, Maya Chan Beach
    ‪1 min walk‬
  • Place, Mahahual Beach
    ‪14 min drive‬
  • Place, Mahahual Lighthouse
    ‪18 min drive‬

Room options

Deluxe Suite, Beach View

  • 38 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Premium Room

  • 38 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Superior Room

  • Beach view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Beach view
  • Sleeps 4
  • 2 Double Beds

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About this property

Mahai Retreat

Beachside hotel to enjoy outdoor pool and sand beach
At Mahai Retreat, relax by an outdoor pool or hit the private sand beach where you can enjoy snorkeling. Housekeeping is available on request.
Mahai Retreat offers 11 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Mahai Retreat, you're just a quick walk from Maya Chan Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include coffee/tea in a common area and a water dispenser
  • Onsite recreation includes a private beach, yoga classes, and kayaking
  • Steps from Maya Chan Beach and 10 minutes by car from Mahahual Lighthouse
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Step outside to unwind on the sand beach. Summer fun is a breeze at Mahai Retreat with activities like snorkeling and kayaking.

Free breakfast is available daily. There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star Mahahual hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 9:30 AM.
Mahai Retreat has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Snorkelling
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Dock
  • Free pool cabanas
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Hydrotherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Area rugs in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Reusable coffee/tea filters
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: MXN 1000 per pet, per night, plus a deposit of MXN 4000 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 4000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 4000 per stay
  • Pet fee: MXN 1000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 6:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
Property Registration Number 30986
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

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