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Mercure Maitland Monte Pio

3.5 star property

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Photo gallery for Mercure Maitland Monte Pio

Interior entrance
Bar (on property)
Interior
Interior
Breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Hot tub
  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
Cnr New England Highway & Dwyer St, Maitland, NSW, 2320
  • Place, Maitland Regional Art Gallery
    ‪4 min drive‬
  • Place, Maitland Showground
    ‪4 min drive‬
  • Place, Walka Water Works
    ‪5 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Spa)

Executive Suite, 1 King Bed (Spa)

Executive Suite, 1 King Bed (Spa)

  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Maitland Monte Pio

Hotel in Maitland with a fitness center and a sauna
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Mercure Maitland Monte Pio offers 47 accommodations with iPod docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas. 20-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Maitland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Maitland Monte Pio. During your stay, you'll be within walking distance of Winter Art Bazaar. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at The Pines
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Winter Art Bazaar and a few minutes from Maitland Showground
As a guest of Mercure Maitland Monte Pio, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Mercure Maitland Monte Pio also features tour/ticket assistance, a garden, and coffee/tea in a common area. Self parking is free.

This 3.5-star Maitland hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9 AM.
The Pines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9 AM for a fee: AUD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15.00 per person
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Maitland Monte Pio Hotel
Mercure Monte Pio Hotel
Mercure Maitland Monte Pio
Mercure Monte Pio
Mercure Maitland Monte Pio Hotel
Mercure Maitland Monte Pio Maitland
Mercure Maitland Monte Pio Hotel Maitland

Mercure Maitland Monte Pio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 271 reviews
Rating 8 - Good. 100 out of 271 reviews
Rating 6 - Okay. 55 out of 271 reviews
Rating 4 - Poor. 25 out of 271 reviews
Rating 2 - Terrible. 10 out of 271 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lyniece

Always love staying hete
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Room was ok but the bathroom was very smal and the shower flooded the bathroom even with towels on the ground making it very frustrating. Noisy air con. Could hear people talking clearly next room. Poor outside maintenance. Breakfast choice was very limited Staff were average. Overall was average.
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has aged and needs to be renovated. While it is an old building, i could hear people walk around outside and in the room next doors due to the floor creaking. The room had a variety of different light fixture with several globes out. The air conditioning remot was broken. The room was spacous and th3 bed was reasonably comfortable. There was a restaurant and the food was ok, but limited.
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very unique with its age. Definitely looks better on the inside. Cleaning staff were friendly, rooms nice and clean. I would stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Makayla

Liked: Cleanliness, amenities, property conditions & facilities
Haunted..
Stayed 1 night in Jun 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy,clean,quiet & restaurant in house.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Quiet.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Pleaseasnt
Stayed 1 night in Apr 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Clean rooms. Comfy bed. Close to where we had to be. Great staff. Easy parking and free
Stayed 1 night in Apr 2025

10/10 Excellent

Zed

Stayed 1 night in Apr 2025

4/10 Poor

Morgan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. Close to where we needed to be. Easy parking.
Stayed 1 night in Mar 2025

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Neither T.V. sauna or spa worked. Leaks everywhere and could hardly get into the room.
Stayed 1 night in Mar 2025

8/10 Good

Steve

The Monte Pio was a good stay
Stayed 1 night in Feb 2025

8/10 Good

Val

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was great. The interior was beautiful. We had two rooms one was bigger than the other. Pool needs a little work but we enjoyed it anyway. Perfect for families. The staff were super friendly.
Stayed 1 night in Nov 2024

8/10 Good

Elham

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, definitely.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Very quite and spacious Comfortable bed Friendly and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was very comfortable and the staff were helpful and courteous. The hotel is also in good order and I love the old worldly feel. What I didn’t like was lack of staff particularly at breakfast. Also the continental breakfast was just cereal, tinned fruit and three choices of bread. No fruit bread. I also had to ask for skim milk. When I did ask though the staff were very obliging. Also mushrooms couldn’t be ordered on toast. The garden also needs attention. A lot of this are just small things but if these were fixed they’d get a 5 but only a 3.5 today.
Stayed 3 nights in Sep 2024

2/10 Terrible

Emily

Stayed 1 night in Sep 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great old charm and character
Stayed 2 nights in Jul 2024

6/10 Okay

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t close the door to the bathroom. Half the TV channels didn’t work. Had to turn the air con up to 26 degrees before it started warming up. Very dusty side tables.
Stayed 2 nights in Jun 2024