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The Windsor Castle Hotel

3.0 star property

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Photo gallery for The Windsor Castle Hotel

Bar (on property)
Games room
Exterior
Interior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
78 Lawes St, East Maitland, NSW, 2323
  • Place, Maitland Gaol
    ‪5 min walk‬
  • Place, Stockland Green Hills Shopping Center
    ‪17 min walk‬
  • Place, Maitland Hospital
    ‪3 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Iron/ironing board, free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Large Family Room

Iron/ironing board, free WiFi

Large Family Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

Double Room, 1 Double Bed, Accessible

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Windsor Castle Hotel

Motel in Maitland with a restaurant and a bar
This smoke-free motel features a restaurant, a bar/lounge, and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
The Windsor Castle Hotel offers 15 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at The Windsor Castle Hotel, you're just a quick walk from Maitland Gaol. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace and an ATM
  • 9 minutes by foot from Maitland Gaol and a 2-minute drive from Stockland Green Hills Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Castle Hotel also features a terrace and an ATM. Free self parking is available.

This 3-star Maitland motel is smoke free.

Onsite venue - This bistro serves lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: noon; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 10:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Windsor Castle Hotel East Maitland
Windsor Castle Hotel
Windsor Castle East Maitland
The Windsor Castle Hotel Motel
The Windsor Castle Hotel East Maitland
The Windsor Castle Hotel Motel East Maitland

The Windsor Castle Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 389 reviews
Rating 8 - Good. 125 out of 389 reviews
Rating 6 - Okay. 19 out of 389 reviews
Rating 4 - Poor. 5 out of 389 reviews
Rating 2 - Terrible. 2 out of 389 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Stayed 1 night in Sep 2025

10/10 Excellent

Kaye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower gel in room 14 didn’t work.
Stayed 1 night in Sep 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room| quiet |
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities
Great rooms for the price
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to shops. Staff very helpful and the rooms quite large and clean . Restaurant has great food.
Stayed 1 night in Sep 2025

10/10 Excellent

Loris

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025

2/10 Terrible

Debbie

Travelled with family
Liked: Cleanliness, staff & service
Got two single beds for free girls and paid for a family Room and didn’t get it
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bern

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Aug 2025

8/10 Good

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here everytimeim in Maitland
Stayed 2 nights in Aug 2025

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
tv remote didn't work , bathroom was smelly but other wise all good
Stayed 1 night in Aug 2025

10/10 Excellent

Jade

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ambient is great.. Friendly staff.. Walkable to nearby shops..
Stayed 1 night in Jul 2025

10/10 Excellent

Teena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was huge. Very clean with new private bathroom. Aircon was great. More than enough storage space for baggage. Easy on site parking. Easy to check in and out. Bistro at hotel looked fabulous but unfortunately didn't get to eat at the venue as restaurant completely booked out and hotel was packed. Will make sure to book at the bistro next time because we will definitely be back. I couldn't fault anything about the stay. Most definitely recommend.
Stayed 1 night in Jul 2025

8/10 Good

Kaye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy door

Heavy door to get into corridor for the rooms was so noisy it would appear that nobody can actually close the door. Quietly everything else was great though.
Stayed 1 night in Jul 2025

8/10 Good

yidan

Liked: Cleanliness, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family hotel and restaurant

Excellent stay. Excellent family hotel and restaurant.
Stayed 7 nights in Jun 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, amenities
Well priced accommodation with the convenience of a hotel for dining etc. The room was large, comfortable and quiet. However the room we were first allocated had not been serviced after the previous occupants (we were moved to another room). The bathroom was not well designed, specifically the very small sink with a large awkward mixer tap and nowhere to put your toothbrush, shaver etc. And the only soap dispenser was in the shower. There were no power points by the bedside - eventually we found a power board behind the bed. Once we settled in everything was fine but these were irritations that could be improved.
Stayed 1 night in May 2025

6/10 Okay

Jean

the property was clean and tidy, which is what it should be
Stayed 1 night in May 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean rooms very secure. Excellent food and great atmosphere. The pictures do not do this place justice. Cannot wait to stay there again
Stayed 1 night in May 2025

10/10 Excellent

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy close to shops, meals in bistro were nice. Will be staying again
Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Road trip

Accommodation, modern and clean . Very quiet.
Stayed 1 night in May 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room and bathroom/shower is great. Our room is next to the entrance door which is noisy on opening and closing.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed for a comfortable night
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and reasonably priced. Excellent staff, had a great meal and good music.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

My only issue was I tried calling them in the morning to ask re: late check in. No answer, went to voicemail. I left my details but no call back. We checked in at 7pm. Check in was smooth. It was little confusing because the counter was in a corner of the bar. Otherwise, The Staff was lovely and apologetic about the missed call earlier and not calling back. Our Room was clean. Bathroom was slightly old but also clean. Price was ok. We had a lovely time. We would definitely recommend this hotel and will stay here again in the future.
Stayed 1 night in Apr 2025