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Property amenity

ibis Styles Makassar Sam Ratulangi

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 28 reviews
The price is €22
includes taxes & fees
4 Oct - 5 Oct
ibis Styles Makassar Sam Ratulangi

About this property

Swiss-Belhotel Makassar

Waterfront hotel with a fitness center and spa services
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Swiss-Belhotel Makassar offers 296 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Swiss-Belhotel Makassar, you're just a quick walk from Fort Rotterdam. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Swiss Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • 12 minutes by foot from Losari Beach and a 1-minute drive from Pelabuhan Makasar
  • Airport shuttle service available for a fee
Swiss-Belhotel Makassar offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Swiss-Belhotel Makassar. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Makassar hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Swiss Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height door lock
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Makassar

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Makassar Hotel
Swiss Belhotel Makassar
Swiss Belhotel Makassar
Swiss-Belhotel Makassar Hotel
Swiss-Belhotel Makassar Makassar
Swiss-Belhotel Makassar Hotel Makassar
Swiss Belhotel Makassar CHSE Certified

Reviews

Swiss-Belhotel Makassar Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 30 out of 68 reviews
Rating 8 - Good. 23 out of 68 reviews
Rating 6 - Okay. 6 out of 68 reviews
Rating 4 - Poor. 6 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

Reviews

10/10 Excellent

Diceman, West Valley City

Travelled with family and small children
Liked: Cleanliness, staff & service
Menginap satu malam sebanyak 3 kamar di type kamar deluxe, pasilitasnya ok, kamar mandi yang kurang bersih dan menu sarapan pagi sangat sedikit dan biasa tapi charge perorang untuk sarapan sepertinya agak mahal dibanding hotel hotel bintang 5
Stayed 1 night in Feb 2025

4/10 Poor

Irene

Travelled with family
Disliked: Staff & service, property conditions & facilities
All property look old and poor service
Stayed 3 nights in Oct 2024

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, amenities
No tourist information or local maps available. Staff were helpful but had no information to pass on. Restaurant was very limited. There needs to be better staff training in all areas.
Stayed 2 nights in Sep 2024

8/10 Good

Yulisna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and clean room. However, it’s loud noise/music from the outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yosia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach with nice views
Stayed 2 nights in Aug 2024

6/10 Okay

yohei

Liked: Cleanliness, staff & service
Clean hotel. They advertise washer / dryer in the rooms but this is not the case. Restaurant in hotel has slow service.
Stayed 1 night in Aug 2024

10/10 Excellent

Nurwajedi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is amazing. The rooms are great and you have a nice rooftop bar. Also the pool was nice and the location is perfect in the middle of the city of Makassar. Also the staff is very friendly and helpful. From the hotel you can easily take a boat trip to Samalona Island. It takes only 25 min. I would definitely recommend Swiss-bel Hotel when you are going to visit Makassar.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kion

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Feb 2024

10/10 Excellent

Meimy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location you can get in Makassar .The staff are so friendly and always try to help . I have stayed here many times and will always stay if I come to Makassar .
Stayed 18 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel by the sea

The hotel is located next to the ocean. You can get a great view during breakfast. The hotel is good for its price!
Stayed 1 night in Jun 2023

4/10 Poor

paul

Stayed 4 nights in Jun 2023

4/10 Poor

Fredrick

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

After complaint - top service

Check in was smooth. We liked the hotel and wanted to extend our stay for one night. Had to be moved to a different category room, which was fine with us. After being told two times they will call us back in the room and transfer us to The new room still nothing happened. We waited 2 hours in our room in the end got transferred to the operator where no one picked up the phone. After I heavily complained at the reception and requested the manager to explain that this is not how four star hotels can treat their clients, things started moving. We got transferred to the new room and a dedicated person from the reception helped us immediately with all further requests and questions during our stay. Nungki was very helpful in organizing us massages in the room (which were splendid!!) and helping us to arrange our tour to Toraja. Later in the day we got a phone call from the management who wanted to upgrade our room as means of apologies for the inconveniences. I would book the hotel again; rooms were clean and showers were warm. However, Swiss hospitality standards must be looked for elsewhere.
Stayed 1 night in Apr 2023

8/10 Good

Rain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bathrobe like was said in the description, but other than that was good place to stay. Gravity bar lvl20 is great bonus.
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean view is worth it!

Convenient location. Ocean view is worth it!
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service

Loudy experience at swissbel makassar

Bad experience. They changed my room and moved my stuffs without informing me. I realised only when I entered the room to find all my belonging missing. The room behind the lift is very noisy, the mechanisms of the lifts can be heard from the room. Will not stay this hotel again. Nice is good only if you stay high floor.
Stayed 3 nights in Jul 2022

2/10 Terrible

peng

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever been stayed. AC noise like a truck in your room. Staff not friendly.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Hotel must be improved.

Check-In queuing took very long time, around 30mins per guest. The ocean view is good, but you must pay higher price. Balcony cannot be unlocked, so it is not useful. Cleanliness is not good, many ants on table and other insects. Breakfast is not so tasty.
Stayed 3 nights in Oct 2021

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sea views

I was impressed with the service during my visit which was during the fasting month and the pandemic. The room was clean and well serviced but, (and this is something that might seem trivial), the shower rose was slightly corroded and this causes a less controllable and comfortable flow of water, the same thing happens in my home. Also the dining area was quite warm. Apart from that all was good. Great ocean views on one side and Fort Rotterdam on the other.
View from room
Stayed 2 nights in May 2021

10/10 Excellent

muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2020

8/10 Good

muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice view
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Muffled voice

Service and room are amazing but there is not comfort like no sound-reducing between rooms. Thus, we could hear chit-chat of neighbours
Stayed 1 night in Aug 2020

8/10 Good

mikael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020