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Novotel Residences Makkah

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Exterior
Exterior
Exterior
Reception
Elite Studio, 1 Double Bed

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Al Andalus Dist., Reya Zakher St., Makkah, Makkah Province, 24237-6979
  • Place, Al Malaa Cemetery
    ‪2 min drive‬
  • Place, Masjid Al-Jinn
    ‪2 min drive‬
  • Place, Kaaba
    ‪4 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom

City view

Deluxe Apartment, 1 Bedroom

  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

City view

Deluxe Apartment, 2 Bedrooms

  • City view
  • 93 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

City view

Superior Apartment, 1 Bedroom

  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

City view

Superior Apartment, 2 Bedrooms

  • City view
  • 107 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Elite Studio, 1 Double Bed

City view

Elite Studio, 1 Double Bed

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Exterior
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  • Restaurant
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4.6 out of 5, Wonderful, 1,001 reviews
The price is €93
includes taxes & fees
4 May - 5 May
Doubletree by Hilton Jabal Omar Makkah

About this property

Novotel Residences Makkah

This smoke-free hotel features an indoor pool, a sauna, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and concierge services.
Novotel Residences Makkah offers 242 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with single sofa beds and dining tables. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch LED televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
During your stay at Novotel Residences Makkah, you'll be within walking distance of Masjid Al-Jinn. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a steam room and a sauna
  • Just a 3-minute drive from Great Mosque of Makkah and 10 minutes from Kaaba
Novotel Residences Makkah offers its guests an indoor pool and a sauna. There's a coffee shop/cafe on site. There's an onsite 24-hour business center.

Public spaces have free WiFi. Novotel Residences Makkah also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. Self parking is free.

This Makkah hotel is smoke free.

Gourmet Bar by Novotel - This lobby lounge serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Gourmet Bar by Novotel

Things to do

  • 24-hour pool access
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Hand-held showerhead
  • Lift (145 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Portable shower seat
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Residences Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access is available 24-hours a day.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Residences Makkah Hotel
Novotel Residences Makkah MAKKAH
Novotel Residences Makkah Hotel MAKKAH

Novotel Residences Makkah Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Mohd

Liked: Cleanliness, property conditions & facilities
Nice work on the staff though
Stayed 1 night in Apr 2026

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2026

10/10 Excellent

Mahomed Moosa

Stayed 2 nights in Apr 2026

10/10 Excellent

Meher

Stayed 2 nights in Mar 2026

10/10 Excellent

Tufeeq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2026

10/10 Excellent

zena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was out of order and we were not notified nor compensated everything else was great
Stayed 3 nights in Mar 2026

10/10 Excellent

Yaseen

Stayed 4 nights in Feb 2026

10/10 Excellent

Saim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, spacious room and pleasant staff. Convenient shuttle to Madjida al-Haram. A new hotel and good value for the price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paragon Health

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Excellent hotel
Stayed 5 nights in Feb 2025

8/10 Good

Latifa

Oui
Stayed 3 nights in Mar 2026

10/10 Excellent

Fahid

Stayed 3 nights in Feb 2026

10/10 Excellent

Harun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Otel çok temiz çalışanlar yardımcı oluyor otobüsler yarım saatte bir otelin önünden ücretsiz kabeye ulaşıyor yaklaşık 12- 15 dakika sürüyor
Stayed 5 nights in Jan 2026