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Hatten Place Melaka

4.5 star property

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Exterior
Reception
Property grounds
Breakfast, lunch and dinner served
Lake

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Hatten City, Jalan Melaka Raya 23,, Taman Melaka Raya, Malacca City, Malacca, 75000
  • Place, Dataran Pahlawan Melaka Megamall
    ‪19 min walk‬
  • Place, Hatten Square
    ‪19 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪2 min drive‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

Similar properties

Outdoor pool, pool loungers
Hatten Hotel Melaka
Malacca City
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.0 out of 5, Very good, 1,014 reviews
The price is €56
includes taxes & fees
18 Jun - 19 Jun
Hatten Hotel Melaka

About this property

Hatten Place Melaka

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hatten Place Melaka offers 474 air-conditioned accommodations with minibars and safes. 44-inch LED televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
With your stay at Hatten Place Melaka, you'll be connected to a shopping center and within walking distance of Portuguese Settlement. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Chameleon
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by foot from Portuguese Settlement and a 5-minute drive from Jonker Street Night Market
Hatten Place Melaka offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Place Melaka. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Malacca City hotel is smoke free.

Guests are served free breakfast.
Chameleon - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Coffeevine - Overlooking the garden, this café specializes in international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chameleon
  • Coffeevine

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 32 floors
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 44-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hatten Place Melaka Hotel Malacca
Hatten Place Melaka Hotel
Hatten Place Melaka Malacca
Hatten Place Melaka Hotel
Hatten Place Melaka Malacca
Hatten Place Melaka Hotel Malacca

Hatten Place Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 142 out of 422 reviews
Rating 8 - Good. 173 out of 422 reviews
Rating 6 - Okay. 65 out of 422 reviews
Rating 4 - Poor. 27 out of 422 reviews
Rating 2 - Terrible. 15 out of 422 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

WILLIAM E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great views, quality 4-star accommodations for a 3-star price.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
部屋に入った瞬間少しかび臭いかなと思いエアコンが始動したら気にならなくなりました。 アメニティーは歯ブラシがなかったので持参した歯ブラシを使用。 ドライヤーもありませんでした。 スタッフは皆様優しくて気軽に質問に答えてくれました。 スカイデッキは宿泊客は無料で行けるので、夜の夜景を見に行けて月明りもきれいで美しかったです。
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Jose Lorenzo

Our stay this time. I rate it to 5.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Ho Wei

Liked: Room comfort
Due to the CNY crowd, the hotel was not able to manage the morning breakfast well. While it is OK to direct the guests to another venue. the food spread should be comparable to appease the guests. I skipped my breakfast as the alternative venue was not befitting of a 4 star hotel. Btw, it was stated that Hatten Place is a 5 star hotel bt in actual fact, it is a 4 stars hotel. Hotel. com should be more accurate in your presentation.
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

So so

The key cards couldnt really work in the elevator. Only bath towels were provided. Bare minimal hotel.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

vijay

Disliked: Cleanliness
Dirty toilet and carpet
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Very crowded

Everything is so crowded and have to wait, breakfast, lift, etc. Especially the lift, takes forever to reach, it has to wait so long and when it reach, it is always full of people. This is just the parking lift to reach lobby, then need to change lift again only reach room.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to stay here

The check in process took awhile to complete but the front desk stuff very helpful so is fine. The room facilities are good in condition but toiletries not given in full set so i still need to call for housekeeping to request for it.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

This hotel is a comedy of errors. Here’s a list of everything that went wrong during our stay: 1. Room: dust on every surface, gunk in the corners, furniture had major scratches all over, bottom of shower curtain had mold-looking stains 2. The roll-down blind in our bathroom was broken and hung on by one hook only, exposing the shower and toilet to anyone in the actual room (the glass wall between bathroom and bedroom is plain glass, not blurred or anything). 3. The “winning” moment: our water boiler looked like it had rust at the bottom so I requested a new one. After calling 3 times, they finally brought one - it smelled strongly of sausage and had actual PIECES OF FOOD stuck on the inside!!! Someone clearly used it to cook and staff didn’t bother looking before handing it over. 4. Location is bad, too far to walk to town. The mall it’s located in is completely empty.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Johorean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in Free Wifi Free entrance to sky deck Free Parking Room is clean Swimming Pool is clean and big MBO cinema is same building in the hotel To Jonker Street is 15min by car
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Falko

Disliked: Cleanliness, staff & service, room comfort

Hatten place, a 2 star in 4 star clothing

This is not a hotel that deserves a 4 star rating, let alone the 5 star rating that Hotels.com gives it on their site. For starters, the hotel is far to big for the amount of employees. This resulted first of all in long check in queues. Tho they have 6 check in desks available, they only have staff to man 2 of them. The shortness on staff also is represented in the complete lack of training, which shows throughout the whole stay. When we finally checked in, we were assigned a room that had obviously seen better days. Odd to us, as the hotel looks to be fairly new. Our first complaints about the room were the copious amounts of dust everywhere (thick visible layers), blood on one of the doors (since even after bringing this up with the hotel, the stain wasn’t removed I decided to do so myself), and black mold in the leaky shower. When brought up, they told us they would fix these issues, and, in all fairness, mitigated most listed issues fairly well. However, the complete lack in any training or common sense did result in housekeeping waking us up in the middle of the night to give us the amenities we requested about 4 hours prior. This wouldn’t have been that big an issue if it wasn’t for the pile of bricks with a sheet on top that has to represent a bed and is the most horrendous thing I’ve ever slept on in my whole life. The breakfast was at least included, but the free for all battle royal feeling that had did not make it any better.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Douglas

Liked: Staff & service, room comfort
Disliked: Cleanliness

need improve

Location was fine ,there free shutter bus,only thing room not clean and Breakfast so so
Stayed 1 night in Dec 2019
Verified

6/10 Okay

MOHD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a pleasant trip..

The bath is dirty.. U can see mud on the toilet bidding, the room is cramped and the bed was not so big n comfort.. Not worth the price and reputation as a new hotel.. Breakfast are the same for two days.. There is a lots to improve..
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for short getaway in Malacca

Nice hotel. Room a bit small even on premium floors. suitable for family of 4. Spacious bathroom. Love the thyme cafe for breakfast. unfortunately not so much choices of food. but the croissants are very delicious. My ad hoc type of hotel. will come again.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova sul mare pulizia ottima bini servizi come piscina e sauna
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Royston

Liked: Staff & service, property conditions & facilities, room comfort

Cold experience.

Booked two rooms but both rooms had cold showers. Had to complaint several times but issues was not resolved. Disappointing. On a positive note the staff was great and helped when I got a flat car battery. Overall average staying experience.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Shahrulnizam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have 360 Sky View on the top.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
Customer service late pickup call Carpet, table cabinet condition not so clean
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Overall ok, but the shower head need to change as the head is spoil hence not so fun showering. Secondly the Aircon need to be fix as too noisy.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

M.Low

Liked: Staff & service, amenities
Cons: Room way too small. No room for luggage. No room safe and no room to hang wet towels. Pros: Have included the highest point 360 deg view of Malacca. Can also bring guests which is a big treat. Unfortunately, when we brought our guests, it was closed because it had been raining.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

J

週末だったからなのか、朝食会場に入るのに20分位に待ちました。
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Shower room super dirty ..... Alot of stain brown mark on wall and curtain, but nobody brushing it...... I don't think those stain mark cause 1 or 2 days, so u can imagine how thick those stain mark.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Yusoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant but could be better

Pleasant stay, very courteous staff. Room was clean, though there was mould at the bathroom.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check-in. Friendly staff. Clean room. :)
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

The hotel is looking tiered needs a renovation it is not a five ster in my opinion
Stayed 2 nights in Nov 2019