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Heeren By The River

2.5 star property

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Photo gallery for Heeren By The River

Premium Room
Exterior
Reception
Garden
LED TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
No 7&9, Lorong Hang Jebat, Malacca City, Malacca, 75200
  • Place, Jonker Street Night Market
    ‪1 min walk‬
  • Place, Malacca River
    ‪2 min walk‬
  • Place, Malacca Heritage Centre
    ‪3 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room

Premium Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Interior
Courtyard @ Heeren Boutique Hotel
Taman Kota Laksamana
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
4.3 out of 5, Excellent, 468 reviews
The price is €48
includes taxes & fees
29 Jun - 30 Jun
Courtyard @ Heeren Boutique Hotel

About this property

Heeren By The River

Along with a rooftop terrace, this hotel has concierge services and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and multilingual staff assistance.
Heeren By The River offers 20 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Malacca City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Heeren By The River, you're just a quick walk from Chen Ho's Cultural Museum. Enjoy features like free WiFi in public areas and free self parking, plus a rooftop terrace.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Steps from Jonker Street Night Market and Chen Ho's Cultural Museum
Heeren By The River offers its guests a rooftop terrace, multilingual staff, and concierge services. Public spaces have free WiFi. Heeren By The River also features complimentary newspapers in the lobby and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Malacca City hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Heeren By The River

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property does not have a front desk.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heeren River Hotel Malacca
Heeren River Hotel
Heeren River Malacca
Heeren River
Heeren By The River Hotel
Heeren By The River Malacca City
Heeren By The River Hotel Malacca City

Heeren By The River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 77 reviews
Rating 8 - Good. 44 out of 77 reviews
Rating 6 - Okay. 18 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

GAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel , fantastic location

was very happy with the hotel and the location , near the water , near the night market ,
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was comfortable.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay but lack toiletries

Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and friendly, always greet with a big smile 😀
Stayed 1 night in Apr 2019
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

女性におすすめです！

とても素敵なホテルでした。部屋のインテリアも良かったです。 立地もどこへ行にも便利でした。 ちなみに、マラッカセントラルからは、タクシーで２０ＭＲでした、
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff. Nice location with easy access to all must-see places in Melaka. But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Reasonable price.

Average. Water pressure weak for bathing.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な空間

スタッフは皆フレンドリー、安心して泊まれました。シャワー溝から4センチくらいのムカデが出てきたのには驚きましたが。
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Kalbana

Disliked: Staff & service, property conditions & facilities
The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Low

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location

Overall a very good stay. + : Strategic location, very near to Jonker Street. - : Unstable water pressure.
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Syafiq

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to the river

Toilet pipe and shower need go fix..room 303 Nice room... Strategic location Friendly staff Nice view
Stayed 1 night in Jun 2018
Verified

6/10 Okay

ぴよみ

Disliked: Cleanliness, property conditions & facilities, room comfort

街歩きに便利なロケーション

ジョンカーストリートの入り口から近くて便利でした。 1泊だけだったので何とかなりましたが、スリッパが無いのにホコリだらけだったり、洗面台に髪の毛が落ちてたり、バスルームの壁は掃除してるのかってくらい汚かった。 窓は採光レベルだったので、部屋が暗かった。 ドライヤー、歯ブラシはありません。
Stayed 1 night in May 2018
Verified

6/10 Okay

Azrrik

Liked: Cleanliness, room comfort

Not a great value.

The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.
Verified

8/10 Good

Nur Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Good location, friendly staff, spacious room but limited parking space.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

vas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

"good location,but hotel is dirty"

stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic comfort

For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Vas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Excellent location in front of Sids Pub/Jonkers

really bad 1)room 101 is super mouldy and musty with poor ventilation and had me sneezing. 2) overall cleanliness for bathroom and floors can be improved further. 3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle. 5)limited parking 6) no breakfast really good 1)excellent location 2)excellent staff
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities

Strategic location near jonker walk

Good location, clean room Difficult for parking if not reserved in advance (20 rooms, 8 spots) Toilet floor is rough, weird to touch on feet
Stayed 1 night in Dec 2017
Verified

8/10 Good

CL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe. Room is nice, simple and clean. Staff were friendly and helpful. Would come back again
Stayed 1 night in Dec 2017
Verified

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location from where to start your day

This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Good location but room condition needs improvement

The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Mel

Liked: Cleanliness, staff & service

Walking distance to main tourist attractions

Great location, friendly staffs and comfortable room. Parking also easy as their provided parking space just next to the hotel. But hotel not suitable if brings small kids, elderly and oku. Stairs are too steep. Overall was a good stay.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three stay for public holiday in central Melaka...

if you want to be next to Jonker Street and near the red church or Hard Rock the location is perfect. It is a basic shophouse, no lift, safe or fridge but clean and adequate. Mostly quiet with comfortable beds and private shower room. Limited parking but on CCTV and opposite a tourist police station. Great prices and staff were all very friendly and enormously helpful! We took two rooms and would go back again.
Stayed 2 nights in Aug 2017