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Sentral Melaka

3.5 star property

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Photo gallery for Sentral Melaka

Lobby
Minibar, in-room safe, desk, iron/ironing board
Hallway
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, iron/ironing board

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
No. 20, Jalan Tan Sri Lanang, 20, Malacca City, Malacca, 75100
  • Jonker Street Night Market
    ‪12 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪19 min walk‬
  • A Famosa
    ‪19 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪8 min drive‬

Room options

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Hallway

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  • Restaurant
  • Air conditioning
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4.1 out of 5, Very good, (1002)
The price is €48
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Estadia Hotel

About this property

Sentral Melaka

Hotel with free parking, near Jonker Street Night Market
This hotel features an outdoor pool, a restaurant, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Sentral Melaka offers 145 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Sentral Melaka, you're just a quick walk from Bukit China. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at sudut Selera
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Just a 2-minute drive from Jonker Street Night Market and a few minutes from Dataran Pahlawan Melaka Megamall
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sentral Melaka. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Malacca City hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Sudut Selera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • sudut Selera

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sentral Melaka

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sentral Melaka
Hotel Sentral Melaka Malacca
Sentral Melaka
Sentral Melaka Malacca
Sentral Melaka Hotel
Hotel Sentral Melaka
Sentral Melaka Malacca City
Sentral Melaka Hotel Malacca City

Sentral Melaka Reviews

Reviews

6.8
Rating 10 - Excellent. 25 out of 247 reviews
Rating 8 - Good. 103 out of 247 reviews
Rating 6 - Okay. 75 out of 247 reviews
Rating 4 - Poor. 26 out of 247 reviews
Rating 2 - Terrible. 18 out of 247 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Riad, Kuala Lumpur

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the counter, rude impolite staff Rooms, the Dirtiest place I never seen in Malaysia... Please check the Review on Google for pictures Beds, old metallic springs broken Bed bugs!!! It was a nightmare. I needed to go public laundry to wash all my clothes and luggage before to bring them in to my place and wash again. Worry bring back bed bugs with me
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The parking was convenient. But we have to wait for half an hour during check in because the room hadn't done yet.
Stayed 1 night in Sep 2020

2/10 Terrible

Muhammad Ibtisam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The toilet clogged and shower got problem..the toilet is not in the best condition..i was refused breakfast eventhough i booked breakfast for two person..
Stayed 1 night in Aug 2020

4/10 Poor

Pulan, Kuala Lumpur

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Like - Nice staff Dislike - dirty rooms, floor, towel, and old pillow. Breakfast was ok, plate and egg is dirty
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
The worst customer service i ever seen , They make us loosing money because they do not understand about their work, And instead of apologizing or trying to fix it ,they keep arguing and giving fake excuses
Stayed 1 night in Apr 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Cleanliness left a lot to be desired for

The Hotel needs a lot of refurbishing. The hallway carpet is dilapidated and looked dirty, part of the strings are coming off and perhaps rarely cleaned. The room itself needs a lot of deep cleaning especially the corners. We were provided with a small fridge but it wasn't working, needs a wipe off and perhaps disinfected because of a musty smell. The sink was also clogged, water marks inside the toilet and there some kind of fly sorrounding the sink. The bedsheets was full of holes and some kind of stain. On a positive side, for the price I paid, it was spacious with 2 double beds, we were provided with a kettle, coffee, cream, sugar and tea pockets for 2. This hotel is adjacent to a night market that serves a lot of multicultural dishes. They also have a free breakfast but it's mostly catered to Malay customers. I hope this review will be read by the management and actually do something about their hotel and perhaps they could increase their price
Coffee bar
Sink
Beds
Beds
Stayed 2 nights in Jan 2020

4/10 Poor

RAMLAH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Mr.Jonker, Singapore

Travelled with family and small children
Disliked: Cleanliness
Overall an average stay at the hotel for 2 nights. Room was reasonably priced with complimentary breakfast which were the positives. However the room was not clean when we checked in. Toilet was untidy. Linen used had visible stains. The floor of the lifts is wet and sticky every time we used it. Away from the buzz and noise from the central area. The hotel also have an adjacent food centre which is convenient.
Stayed 2 nights in Dec 2019

2/10 Terrible

Mangalanathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Norhayati binte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Last minute booking
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Mar 2019

10/10 Excellent

Mohd Yusoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service.

I am a regular here and this time around I accidentally left my handphone on the hotel's sofa and the bellboy was honest in keeping the handphone at the reception. Overall,a good value for money with a Mamak restaurant operating from morning to early evening and a famous Asam Pedas restaurant next to it that operates from 7 p.m. to around 11. There is also a laundromat and a sundry shop nearby. If you are fit,all the main attractions in the city is actually within walking distance too.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of us could not sleep because of bed bugs. My son got 3 big blister on his right leg and rashes on right arm and some on neck and left hand. Toilet flush was not working and water drain continuously. There are stain (spots) on bed sheet and blanket cover ( both beds)
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Bathroom bad smells
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied

My room full of bed bugs! Bfast are lousy and overprice.
Stayed 1 night in Dec 2018

8/10 Good

Azalizah

Liked: Cleanliness, staff & service
nice hotel, strategic place
Stayed 2 nights in Nov 2018

6/10 Okay

Sun, Johor bahru

Disliked: Cleanliness
The hotel is located in the near to the front of the main road.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The location of the hotel is good
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness

Pretty Average

Hotel Sentral was a good hotel if you're just looking for a place to sleep at night. Our sheets had some stains and the "provided toiletries" were just a dispenser of shampoo on the wall of the shower. The outlets were also inconveniently located far away from the bed. Overall the hotel is pretty cheap so you get what you pay for.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
swimming pool was a little dirty, otherwise a perfect 10.
Stayed 1 night in Aug 2018

4/10 Poor

siti, Penang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good. Front desk staff not very friendly. Cleanliness of the room can be improved. Towels are bad and turned colour & stained. Bed sheet has stained too. Room too dark. Dressing table not provided with lighting, cannot even do writing or reading. Overall hotel facilities are old.
Stayed 1 night in Aug 2018

2/10 Terrible

amnoh, singapore

Disliked: Staff & service, property conditions & facilities

Bad experience

Hotel on busy roadway . Open carpark (not safe) . With Two construction of building back of hotel & beside hotel. Bath towel too small , no face towel . Kettle not Working properly - water boil Indicator did not eject when water is boil. Too far from shopping mall and restaurants or food court Pillow must be replace . Spotted moldy patches & pillow too soft . Breakfast provided - food bland & no varieties
Stayed 2 nights in Aug 2018