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Swiss-Garden Hotel Melaka

4.5 star property

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Photo gallery for Swiss-Garden Hotel Melaka

Aerial view
Indoor pool, outdoor pool
1 bedroom, minibar, in-room safe, desk
Family Suite, 3 Bedrooms | Living area
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Pool
  • Gym
  • Laundry
  • Air conditioning

Explore the area

View in a map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300
  • Place, Jonker Street Night Market
    ‪17 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪3 min drive‬
  • Place, A Famosa
    ‪3 min drive‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus

1 bedroom, minibar, in-room safe, desk

Deluxe Plus

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • 95 sq m
  • 3 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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About this property

Swiss-Garden Hotel Melaka

Luxury hotel with free parking connected to a shopping center in Malacca City
This hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a conference center, and a coffee shop/cafe are onsite.
Swiss-Garden Hotel Melaka offers 306 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.
With your stay at Swiss-Garden Hotel Melaka, you'll be connected to a shopping center and within walking distance of Jonker Street Night Market. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Jonker Street Night Market and a few minutes from Malacca River
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Swiss-Garden Hotel Melaka offers its guests a children's pool, an indoor pool, an outdoor pool, and a fitness center. Event space at this hotel measures 10656 square feet (990 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Swiss-Garden Hotel Melaka. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Malacca City hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.
The Garden Terrace - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MYR 46.40 for adults and MYR 29 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Garden Terrace

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Conference centre (10,656 square foot of space)

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 46.40 for adults and MYR 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.

Property is also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Swiss-Garden Hotel Melaka Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 193 out of 707 reviews
Rating 8 - Good. 273 out of 707 reviews
Rating 6 - Okay. 137 out of 707 reviews
Rating 4 - Poor. 65 out of 707 reviews
Rating 2 - Terrible. 39 out of 707 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

MOHD FAUZI BIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good but the room is getting a bit tired..
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammad Naveed, Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 3 nights in Aug 2025

8/10 Good

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night trip

Stayed 1 night in Jul 2025

10/10 Excellent

Yoke Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FirstClass

Check fantastic. Receptionists were experienced and very, very helpful. First class. Family suite is highly recommended. Perfect for family of five. Easy access to food and night life. Will stay here again
Stayed 2 nights in Jul 2025

4/10 Poor

Alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

House keeping must done before noon time.

Toilet floor with water when check in. After one day go meet customer. When back hotel on 3pm. No house keeping until call front desk arrange. Waiting at lobby 2 hrs only done. Very bad experience.
Stayed 2 nights in Jul 2025

8/10 Good

Nur Hajah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and view is beautiful from the bedroom and also the restaurant. Only the parking is a hassle as its location is the highest level with limited slot.
Stayed 1 night in May 2025

4/10 Poor

Jerry

Disliked: Property conditions & facilities
Bathing water is not hot at all
Stayed 2 nights in May 2025

8/10 Good

ANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the river and key attractions. Free parking on level 7 was easy and there are ample space.
Stayed 1 night in May 2025

6/10 Okay

HP

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort

A lot to improve hotel

the cleanliness needs to improve, the floor super sticky, very uncomfortable to walk in the room, toiletries provded are low standard like those 2 3 start hotel, no quality. the 9th floor facilities need to improve and clean up, a few broken chair still leave it as it is, tennis court net :(. Please do have 24hrs Gym entrance, we business trip can have early walk out and left hotel before sun rise please
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

TECK

Stayed 1 night in Mar 2025

6/10 Okay

Mitchell

Liked: Cleanliness, staff & service
Positives were staff assistance, size of room and value relative to other similar properties. Negatives were poor plumbing in room (v. limited to no hot water), lack of information on property (no folder in room nor info' channel on TV) and noise (loud speaker from local mosque and disconcerting explosions at midnight (fireworks ?))
Stayed 4 nights in Mar 2025

8/10 Good

Kim Lai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it is good; only the room smells musty when first entering.
Stayed 1 night in Jan 2025

10/10 Excellent

Rubyni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and bed.
Stayed 2 nights in Dec 2024

8/10 Good

Azri Hanis

Travelled with family and small children
Liked: Cleanliness, staff & service
good
Stayed 2 nights in Dec 2024

10/10 Excellent

Yee Mun

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

KAORU

Stayed 1 night in Nov 2024

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Nov 2024

8/10 Good

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
It is a nice hotel but the service is not I can have it I just want a small favor tell them to iron my cloth they did ask just tell me don’t have the service
Stayed 2 nights in Oct 2024

10/10 Excellent

Grace

Stayed 1 night in Oct 2024

8/10 Good

YeeVonne, Melaka Tengah

Business traveller, Travelled with partner
Liked: Cleanliness
None
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHONG HOE

Stayed 2 nights in Sep 2024