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AYZ Silvela - Auto check-in property

3.0 star property

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Photo gallery for AYZ Silvela - Auto check-in property

Superior Double Room
Interior
Front of property
Interior
Superior Double Room | Bathroom

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Plaza Francisco Silvela 2, Málaga, 29012
  • Place, Gibralfaro Castle
    ‪7 min walk‬
  • Place, Plaza de la Merced
    ‪10 min walk‬
  • Place, Malagueta Beach
    ‪13 min walk‬
  • Airport, Málaga (AGP)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 Double Bed

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About this property

AYZ Silvela - Auto check-in property

Hotel in Málaga, near Port of Malaga
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas. Housekeeping is available on request.
AYZ Silvela - Auto check-in property offers 22 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on request.
During your stay at AYZ Silvela - Auto check-in property, you're just a quick walk from University of Malaga. You'll find features like free WiFi in public areas.
  • Free WiFi
  • 14 minutes by foot from Picasso Museum Malaga and a 2-minute drive from Alcazaba
As a guest of AYZ Silvela - Auto check-in property, you'll find express check-in and express check-out. Public spaces have free WiFi.

This 3-star Málaga hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 10:00 AM to 10:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Housekeeping fee: EUR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. At the property, quiet hours are enforced between 10:00 AM and 10:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at AYZ Silvela - Auto check-in property.

Property is also known as

A Z Silvela
Ayz Silvela Auto Check In
AYZ Silvela Auto check in property
A Z Silvela Auto check in property
AYZ Silvela - Auto check-in property Hotel
AYZ Silvela - Auto check-in property Málaga
AYZ Silvela - Auto check-in property Hotel Málaga

AYZ Silvela - Auto check-in property Reviews

Reviews

5.2
Rating 10 - Excellent. 10 out of 84 reviews
Rating 8 - Good. 19 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 16 out of 84 reviews
Rating 2 - Terrible. 31 out of 84 reviews

6.0/10

Cleanliness

5.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Mohammad

Stayed 4 nights in Nov 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i noticed multiple clients have issues with signing into the guest panel. if you have issues with your phone or electronic device( dead battery or are not planning on using your phone while in Spain. This cute place, will not work for you.
Stayed 2 nights in Sep 2025

8/10 Good

dick

Stayed 1 night in Sep 2025

2/10 Terrible

John

Smacks of a scam

AZ Hotels wanted me to yield up my credit card details through a 3rd party website (which hotels.com prudently warns against), and this as a supposed security against any damage incurred during my stay. Yet the offer of a cash deposit as another method of securing any loss on AZ’s part was also present. Next, AZ sent me a message of registration which only allowed for surrendering my card details through the 3rd party website. So, instead, I followed the link to contact AZ. I explained the situation to the AI responder, which, quite surprisingly, apologised for the cash deposit option and was going to see about removing it. The logic of my predicament appeared to escape it. A human responder finally took over and gave me no recourse whatsoever and bumped me off the system; I got no refund or access granted due to their error of advertising.
Stayed 1 night in Jul 2025

2/10 Terrible

Jorgelina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No room for luggage or bags. No TV. Two small towels that were not changed in 3 days. Mold in the bathroom. Pillows better suited for cattle. I did not care enough for this dump to take pictures, as it is better to just forget it.
Stayed 3 nights in Jun 2025

4/10 Poor

Jasmin

Disliked: Cleanliness, property conditions & facilities
The bathroom is unbelievably hazardous 1. It’s so tiny 2. I barley fitted in the shower & im a small person 3. No place for the water waste to go 4. Bathroom is so tiny and uncomfortable in function my elbow keep hitting the walls 5. The shower water got so hot and it burnt me. It’s so tiny there’s not even room to move 6. At least add some hooks in the room 7. I couldn’t sleep from all the noise of the next door neighbours absolutely inconsiderate people. But having soundproofing should be hotel effort too. 8. The location is excellent that’s the only good part 9. It’s my birthday and I was hoping for a better experience
Stayed 3 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
The hotel is situated around 15 to 20 minutes walk from the coast and city center so very convenient. The check in process was via my phone and it worked perfectly and I was greeted on entry. The foyer and room were clean and tidy. I was sent photos of the room showing the condition before I arrived and it was clear that these were recent and not "stock" photos. The room is basic but as advertised. The only negatives (and these are small) are that there isn't a safe in the room and there is hardly any storage (small desk, 2 bedside shelves and hanging rail) a small set of drawers would be useful. Overall, I would say that the hotel offers value for money but is best suited to short stays. I would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place, not too far from the city centre
Stayed 4 nights in Feb 2025

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst checkin ever

Checkin experience disaster Don’t waste your time
Stayed 1 night in Oct 2024

2/10 Terrible

Lauryn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very bad experience. When booking we saw good reviews so we were excited to come but the week before coming we suddenly saw all the reviews had become very bad. We went in with an open mind thinking we would see how it is and experience it for ourselves but it was a very bad experience. The self check in worked fine we had no problems with that. It is a bit annoying that you can only start checking in at 15:00 exact and if you arrive 5 minutes before you have to wait but that’s unfortunately the least of the worries. After the check in everything went downhill. We had dirty sheets and towels. Once we made a complaint about it they wanted to charge us money to get a towel renewal. The towels were full of stains and the hotel claims they’re clean they just have stains that won’t come out. If you’re a hotel and you charge almost €100 per night for a small room you can not give your customers towels with stains even if they’re “clean” this is unacceptable that’s basic knowledge. And especially trying to charge customers for wanting clean and spotless towels that’s a scam. I will never ever be coming back here and I hope no one will ever book again because this business needs to learn what it is like to run a hotel. We were not the only ones having issues. Our second day we got woken up by knocks on the front door and our bedroom windows because other customers had complaints aswell. Maybe this hotel needs to start investing money back into making the hotel personal again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
It is limited in what it provides (e.g. no TV or cupboard) but even in the limited things that were there, it was awful - no shower door so the bathroom floor got wet and slippy; no bath map to mop it up; no working soap dispenser in the shower; a flimsy door offering little security; old towels and bedding. And of course no staff anywhere to complain to or get things changed, Also the photos of reception is misleading.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

It was ok, 2/5 stars

Hotel is very centric. The fact that my mobile is needed to check in/ open doors and check out made me feel uncomfortable depending of internet connection and battery. I would not return.
Stayed 3 nights in Oct 2023

2/10 Terrible

Lilia

Stayed 1 night in Sep 2023

8/10 Good

Ellabani

Liked: Cleanliness, staff & service, property conditions & facilities

Close to the city centre

The hotel is clean and close to all acomodation
Stayed 3 nights in Apr 2023

6/10 Okay

Minna

Disliked: Cleanliness

2/10 Terrible

Matthijs

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Justine

Disliked: Cleanliness, staff & service, amenities
l'accès est extrêmement compliqué et peu rassurant ( enregistrement de cartes d'identité et empreinte de carte bancaire obligatoire pour avoir accès à la chambre ) c'est un scandale, c'est contraire à la protection de la vie privée. De plus la chambre ne ressemble pas du tout à la photo, elle est toute petite, très mal isolée du bruit, pas de lampe de chevet, et les serviettes de bains sont tachées ... Bref une expérience qui ne vaut clairement pas son prix et que nous regrettons amèrement ....
Stayed 1 night in Nov 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione è facile da raggiungere. Camera pulita qualche altro arredo sarebbe stato gradito. Sicuramente esperienza molto positiva
Stayed 5 nights in Sep 2025

4/10 Poor

Alejandra

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Geronimo

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas calidad para el precio que tiene
Stayed 1 night in Sep 2025

8/10 Good

ana maria

Stayed 1 night in Aug 2025

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Llegamos a las 14:00,hasta las 15:00no puedes entrar,no hay nadie en el alojamiento,
Stayed 2 nights in Aug 2025

2/10 Terrible

Tasneem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skuffende ophold

Mit ophold på hotellet var desværre en skuffelse. De billeder, der blev vist online, gav et langt mere indbydende indtryk end virkeligheden. Værelset var meget lille, uden skab til tøjopbevaring og uden hylder eller opbevaringsmuligheder på badeværelset, hvilket betød, at vi måtte placere alle vores ting på gulvet. Sengen knirkede konstant ved den mindste bevægelse, hvilket gjorde det svært at få en god nats søvn. Alt i alt levede hotellet ikke op til forventningerne, og jeg ville ikke vælge at bo her igen.
Stayed 5 nights in Aug 2025

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai réservé dans ce soit disant hôtel. Il n’y a pas de réception. Je suis arrivé devant une porte fermée. Je n’ai pas pu entrer. J’ai essayé de les avoir téléphone, sans aucun résultat. J’ai dû réserver dans un autre hôtel. J’aurais dû être remboursé. Il s’agit d’une arnaque.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Cleanance was not songood. It can be better. But they were very interested in the room problems. Also the location was perfect. If they renovate rooms a bit and make the rooms cleaner, the hotel will be perfect. Anyway i want to thank all stuff and the manager
Stayed 4 nights in Jul 2025