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Grand Mercure Malang Mirama

4.0 star property

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Photo gallery for Grand Mercure Malang Mirama

2 outdoor pools, open 6:00 AM to 7:00 PM, pool loungers
A modern restaurant with multiple dining tables and chairs, large windows with a view, and a ceiling with recessed lighting.
Restaurant
A hotel with a prominent 'Grand Mercure' sign, a large parking area, and a mountain in the background.
A conference room with round tables, black chairs, and a central stage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Raden Panji Suroso No. 7, Malang, East Java, 65126
  • Place, Brawijaya University
    ‪5 min drive‬
  • Place, Alun-Alun Tugu Malang
    ‪5 min drive‬
  • Place, Balai Kota
    ‪6 min drive‬
  • Airport, Malang (MLG-Abdul Rachman Saleh)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a large bed, a seating area, a TV, and a view of the city.

Deluxe Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Mountain View

A hotel room with a large window, two beds, a sofa, and a small table.

Deluxe Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Mountain View

Executive Suite, 1 King Bed, Mountain View

Executive Suite, 1 King Bed, Mountain View

  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Mountain View

A hotel room with a large bed, a view of the city, a round table, and a modern chandelier.

Junior Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Mountain View

A hotel room with a large bed, a seating area, a TV, and a view of the city.

Executive Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

A hotel room with a large window, two beds, a sofa, and a small table.

Executive Room, 2 Single Beds

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
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  • Free Wi-Fi
4.5 out of 5, Wonderful, 18 reviews
The price is €27
includes taxes & fees
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About this property

Grand Mercure Malang Mirama

Along with 3 restaurants, this hotel has 2 outdoor pools and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Grand Mercure Malang Mirama offers 264 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Grand Mercure Malang Mirama, you'll be close to Hawai Water Park. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking, extended parking, and RV/bus/truck parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Just a 3-minute drive from Lavalette General Hospital and a few minutes from Malang Smart Arena
  • Airport shuttle service available for a fee
Grand Mercure Malang Mirama offers its guests 2 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 23304 square feet (2165 square meters) and includes a conference center. A library, a terrace, and a vending machine are also featured at the family-friendly Grand Mercure Malang Mirama. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Malang hotel.

The hotel hosts a free manager's reception daily.
Grand Mercure Malang Mirama has 3 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (IDR 75,000 per night)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 177,000 for adults and IDR 88,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Gym
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (23,304 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • 2 buildings
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Malang Mirama

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 600000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 177000 for adults and IDR 88500 for children
  • Airport shuttle fee: IDR 165000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 165000 (one-way)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Malang Mirama offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Malang
Mercure Malang Mirama Malang
Grand Mercure Malang Mirama Hotel
Grand Mercure Malang Mirama Malang
Grand Mercure Malang Mirama Hotel Malang

Grand Mercure Malang Mirama Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 82 reviews
Rating 8 - Good. 12 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peck Ee

Liked: Cleanliness, staff & service, amenities
Good place to stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel and amazing staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeanyoung

Liked: Cleanliness, staff & service, amenities
clean room, kind staff, breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
What a beautiful hotel. I wish we had planned to stay here more nights.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and helpful, along with clean rooms. Would recommend to stay if in the area.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with superb breakfast in an easy access location.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Virbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Risa

Liked: Staff & service, property conditions & facilities
Wonderful room, staff, and meals!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay. The staff were amazing, always friendly and warm. So much to do at the hotel.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

riccy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good food
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

David

Lovely new hotel in Malang. Great food & staff!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel. stayed many times. world's best breakfast buffet
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The counter staff and services is excellent.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Thilagavathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. WOULD HIGHLY RECOMMEND.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and would come again - the Staff were fantastic and welcoming. I also enjoyed the roomservice and I had a stunning view to the mountain. The hotel is a bit out of city center but is worth it.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Yuen Teh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Clean and nice, service is good.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second day we stayed in deluxe connection rooms bit annoying and so noise during the night we can't slept as heard the voices a group of young people loughing so loud.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel options in this area are quite limited, and this one is probably among the better choices. According to the information available, it was completed in 2020. The rooms are spacious in layout, but some details reveal signs of wear—for example, the faucets show oxidation and limescale, the towels are frayed from repeated washing, the quilt is very thin, and the duvet cover feels as though it has been washed thousands of times. For an international hotel chain, I would have expected a higher standard. On the plus side, the breakfast is very extensive, with many authentic local snacks and dishes for guests to try. The service staff are also very friendly and welcoming.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ASHARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service from.staff
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch hotel with the best breakfast buffet I have ever seen! Will be back!
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Fenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and the room size is fit for me & family. Lobby is grand and I like the facility. The choices of food in breakfast is suitable for me & family.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel in Malang. Have stayed before, will tsay again. Thanks Mercure Malang. And 8oz coffee (Malangs best) a 15min walk or 3min drive.
Stayed 1 night in Feb 2024