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Helena Guest House

2.5 star property

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Photo gallery for Helena Guest House

Check-in/check-out kiosk
Superior Double or Twin Room | Living area
Balcony
Interior
Junior Room

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jl. Muria No.5 Oro-Oro Dowo Klojen, Malang, East Java, 65112
  • MOG Mall Olympic Garden
    ‪12 min walk‬
  • Universitas Negeri Malang
    ‪16 min walk‬
  • Brawijaya University
    ‪4 min drive‬
  • Malang (MLG-Abdul Rachman Saleh)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Garden

Adisa Homestay

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The price is €10
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Adisa Homestay

About this property

Helena Guest House

Guesthouse in Malang with free parking
Along with a microwave in a common area, this smoke-free guesthouse has a refrigerator in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Helena Guest House offers 10 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Malang guesthouse provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Helena Guest House, you're just a quick walk from Jl Besar Ijen. Features include free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a terrace, and TV in a common area
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Jl Besar Ijen and Kampoeng Heritage Kajoetangan
As a guest of Helena Guest House, you'll find a terrace, a garden, and dry cleaning/laundry services. Public spaces have free WiFi. Helena Guest House also features express check-in, express check-out, and a front-desk safe. Self parking is free.

This Malang guesthouse is smoke free.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Helena Guest House Guesthouse Malang
Helena Guest House Guesthouse
Helena Guest House Malang
Helena Guest House Malang
Helena Guest House Guesthouse
Helena Guest House Guesthouse Malang

Helena Guest House Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

ita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in the central city, especially if you want to walk around and enjoy the beauty of Malang. The property is in a quiet, lovely, neighborhood, but close enough to walk to car free day, the market at Oro-Oro Dowo, and the Malabar City Forest, as well as other places around Jalan Semeru. The rooms are spacious and super clean with beds with nice linens, the staff is always friendly and they treat guests with kindness.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Kamer was sober maar schoon. Faciliteiten erg slecht. Er was geen personeel wat engels sprak. Wij hadden iedere keer bij de receptie een bewaker zitten die helemaal niet verstond. Ander personeel niet gezien. Ontbijt was slecht en hadden geen keuze gekregen de avond ervoor dus kregen volgende ochtend zomaar wat. Omdat we dag daarop vroeg weg gingen had onze chauffeur om een ontbijtpakket gevraagd maar deze was er niet die ochtend en verder ook helemaal geen personeel te vinden behalve de bewaker. Het is meer een hostel vooral voor de locals en niet ingesteld op buitenlandse gasten.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lumayan... Anak2 betah menginap di sini... Kalo pagi suasana sekitar sangat nyaman untuk jalan2...
Stayed 1 night in Apr 2019