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Alsus Boutique Hotel

4.0 star property

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Photo gallery for Alsus Boutique Hotel

A modern outdoor pool area with a seating area, lounge chairs, and a glass-enclosed room with a bed.
A modern hotel lobby with a reception desk, a glass wall with illuminated palm tree design, and a marble floor.
A modern boutique hotel entrance with a marble facade, glass doors, and a welcoming interior visible through the windows.
An indoor restaurant with wooden tables and chairs, hanging wicker lamps, and a tropical ambiance with plants and a thatched ceiling.
An outdoor dining area with wooden furniture and tropical plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
50 Leof. Andrea Papandreou, Malevizi, 714 14
  • Place, Ammoudara Beach
    ‪2 min walk‬
  • Place, Pankritio Stadium
    ‪4 min drive‬
  • Place, Heraklion Port
    ‪12 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪11 min drive‬

Room options

View all photos for Majestic Suite with Private Thermal Pool

A modern hotel room with a large bed, a desk with a bowl, a ceiling fan, and a large window with curtains.

Majestic Suite with Private Thermal Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Junior Suite Pool view

A modern hotel room with a large bed, a desk with a bowl, a ceiling fan, and a large window with curtains.

Exclusive Junior Suite Pool view

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Suite Side Sea view

A modern hotel room with a large bed, a built-in desk, a large window with curtains, a marble sink, and a plant.

Exclusive Suite Side Sea view

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Veranda Suite with Private Jacuzzi

A balcony with a hot tub, lounge chairs, and a table with a bag.

Veranda Suite with Private Jacuzzi

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

Room

  • Sleeps 5
  • Free Wi-Fi

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About this property

Alsus Boutique Hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Alsus Boutique Hotel offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 50-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Alsus Boutique Hotel, you're just a quick walk from Ammoudara Beach. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • 6 minutes by car from Heraklion Port and 9 minutes from Palace of Knossos
Alsus Boutique Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at Alsus Boutique Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 4-star Malevizi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Alsus Boutique Hotel has a restaurant on site.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Winery release events

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways
  • No lift
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039Κ013A3241200
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.

Property is also known as

Alsus Boutique Hotel Hotel
Alsus Boutique Hotel Malevizi
Alsus Boutique Hotel Hotel Malevizi

Alsus Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews
Rating 8 - Good. 5 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay from the first minutes entering the hotel. Great staff and lovely room. Had dinner in the restaurant the first night and it was excellent. Breakfast both mornings was exceptional. Helped us find transportation to our next stop.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zahra

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and moderm room/bed, kindly staff, nice location, cozy and friendly vibe
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Staff Service Cleanliness Wonderful hosts
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff clean property parking would recommend staying there
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Emily Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful staff, delicious food and big, comfy, well-designed rooms. It really does feel like a little oasis on the edge of the city.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the front desk was excellent and Anthi really made us feel welcome.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and clean and the bed was fantastic. The staff are amazing and attentive and are happy to help make the stay feel welcoming. The ourdoor area is top notch, comfortable seats and lots of space to relax in the sun. The hotel is not far from all the areas youll want to go and plenty of taxis or car hiring as well. Our only complaints are, we had repeating trouble with the wifi which would shut down and stop working regularly, on one of our nights the lights in our room turned on while we were sleeping and would not turn off. It was also quite noisy but not enough to cause us to lose any sleep. Overall I would definitely recommend this hotel as a go to spot and we are considering returning next year.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ipek

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Fine. We had a great time.
Stayed 8 nights in May 2025
Verified review

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
newly renovated facilities with a handful of rooms for the ultimate exclusive experience. Breakfast could switch up a bit more, as they offered the same selection for every day throughout my stay. The Restaurant has a great dinner menu, definitely worth a try.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good, thank you for the Nice Time!! :) The Personal was amazing, all of them!
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true haven!

I had the most amazing 3 night stay at Alsus! The room had the most comfortable bed I slept in ever in Europe. The complimentary breakfast was always plentiful and delicious. The pool area is pristine, and during my stay in April, it was empty! The beach is a short 4 min walk away. The local bus connects the hotel to the airport for ease as well.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Alsus Boutique Hotel was a wonderful experience. The hotel is beautifully modern, with great attention to detail throughout the design and atmosphere. The food and drinks were of excellent quality, and we especially appreciated the breakfast, which was diverse and well prepared. The staff were exceptionally friendly and made us feel truly welcome from the moment we arrived. The amenities are plentiful and very well maintained, contributing to a relaxing and comfortable stay. The location is good: the beach is only a short walk away, and there’s both a supermarket and a bus stop nearby, making it easy to reach Heraklion in about 15 minutes. Overall, Alsus Boutique Hotel combines modern comfort, warm hospitality, and convenience in a perfect way. We would gladly stay again and highly recommend it to others.
Stayed 5 nights in Oct 2025
Verified review

2/10 Terrible

Andrea

Liked: Cleanliness
I was put in a room and they had workers doing construction work ON MY BALCONY. you know, cutting metal with a saw, painting the fence, installing tent. So I was in a room with 4 men on my balcony peering inside for 8 hours/day. A lot of noise and smell from painting. I had multiple discussions with the property, explaining to them that that was unacceptable. They offered to change my room but only after two days because they were full. They said they did not understand why I was making such a fuss, since the other customers were fine... 😂 Zero customer service, a huge culture gap. So, very bad experience. Unless of course you are someone that enjoys men peering into your room when you are undressed...
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zehn Tage in diesem Hotel und sind zwiegespalten. Positiv hervorzuheben sind das moderne und sehr saubere Zimmer, die gepflegte Anlage, die langen Frühstückszeiten (7:30–11 Uhr), das nachhaltige Handtuchkonzept sowie der private Pool, der rund um die Uhr nutzbar ist. Leider gibt es viele technische Probleme: Der „Do Not Disturb“-Knopf legt bei uns das komplette Zimmer lahm und löst sogar die Sicherung aus. Vorhangsteuerung, Klimaanlage und Ventilator funktionieren nur eingeschränkt oder gar nicht. Insgesamt wirkt vieles modern, aber nicht fertig durchdacht oder schlecht gewartet. Auch der Komfort ist eingeschränkt: wenig Stauraum und Ablagefläche, kleines Bett, kaum deutsche TV-Sender. Die größte Enttäuschung ist jedoch die fehlende Privatsphäre. Für ein Zimmer mit Privatpool erwartet man deutlich mehr Abgeschiedenheit. Durch offene Seitenelemente und Glasabtrennungen kann man Nachbarn und andere Gäste problemlos sehen – und wird selbst ebenfalls gesehen, teils sogar bis ins Zimmer hinein. Dadurch mussten wir oft die Vorhänge geschlossen halten. Außerdem wurde das beworbene Ruhekonzept nicht eingehalten, da es am Hauptpool regelmäßig sehr laut war. Insgesamt ein schönes Hotel mit guten Ansätzen, aber für den Preis hätten wir deutlich mehr Komfort, Ruhe und Privatsphäre erwartet.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Parking super facile d’accès. Hôtel très bien situé à 12 min de l’aéroport et du centre ville d’heraklion. Avec une location de voiture tout est à proximité ( restaurants, spa, port, bars). Personnel au top et aux petits soins! Merci à Dimitris pour son accueil chaleureux, ces conseils et sa gentillesse. Les chambres sont vraiment très belles et spacieuses. Une décoration en air avec le style de l’hôtel. Un plus pour la très bonne qualité de l’eau. Petit déjeuner copieux et avec des produits de qualité. Et surtout le restaurant de l’hôtel qui est une pépite ! Que dire, un rapport qualité prix hors norme. Des produits frais et savoureux ! Les sushis sont vraiment bons. Spa partenaire de l’hôtel avec un parcours thermal accessible financièrement et digne d’un spa parisien. On reviendra !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maksimilijan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal stets sehr bemüht und war bei allen Problemen sofort anwesend. Die Zimmer waren sehr sauber und das Bett sehr gemütlich. Parkmöglichkeiten sind sehr viele vor Ort und einfach zu erreichen. Die Pools sind sehr sauber und werden immer geprüft, ob das Wasser noch passt. Der Wellnessbereich dazu ist sehr gemütlich und hat eine tolle Atmosphäre.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Sachen

Liked: Cleanliness, amenities, property conditions & facilities
Super Zimmer , super Service Personal überaus freundlich! Gut gelegen mit dem Bus schnell in die city! Hotel sehr gepflegt ! Inhaber kümmert sich sehr ums Hotel ! Frühstück super !
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren für 11 Nächte im Alsus Resort und fanden es super schön. Es ist ein kleines, ruhiges Hotel. Die Pools sind sehr angenehm und sauber. Das Frühstücksbuffet war lecker, Mini-Kritikpunkt: es hätte etwas abwechslungsreicher sein dürfen, dennoch sehr lecker! Das Personal war sehr freundlich und hilfsbereit. Insgesamt ein tolles Hotel in dem man gerne länger bleibt. Was man jedoch wissen muss, von den Haupt-Touristenspots ist etwas abgelegener, aber trotz Flughafennähe-kein Fluglärm.
Stayed 12 nights in Sep 2025
Verified review

10/10 Excellent

Burcu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns in dem Hotel sehr wohl gefühlt (Mädelsurlaub zu zweit) und können es auf jeden Fall weiterempfehlen. Die Lage des Hotels ist etwas abgelegen, dadurch jedoch sehr ruhig und eine Oase für Entspannung. Das Hotel hat keinen eigenen Strandabschnitt, allerdings ist der Strand fußläufig schnell zu erreichen und man kann sich für 6€ am Strand eine Liege mieten. Man erreicht die Innenstadt sehr schnell mit dem Auto oder Taxi. Das Personal war sehr zuvorkommend, sodass uns der Abschied schwer gefallen ist.
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Robert

Liked: Amenities
Allgemein eine sehr gute Unterkunft mit schönen renovierten und sehr modernen Zimmer. Fehlte an nichts, kann das Hotel mit bestem gewissen weiterempfehlen. Zimmer top, Frühstück top, Personal top, Poolanlage top, Parkplätze direkt vor dem Hotel. Danke für den schönen Aufenthalt!!👍😃
Stayed 9 nights in Apr 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff and room
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super établissement, le personnel est très accueillant et à l’écoute. Les chambres sont confortables et spacieuse. L’espace extérieur est très joli et bien entretenu.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Ida

Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Mohamad

Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Etienne

Stayed 7 nights in Nov 2025