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Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only

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Seasonal outdoor pool, open noon to 7:30 PM, pool umbrellas
Serves breakfast and brunch
Serves breakfast and brunch
Reception
Triple Room

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Dimokratias 68, Hersonissos, 70007
  • Place, Malia Beach
    ‪9 min walk‬
  • Place, Palace of Malia
    ‪3 min drive‬
  • Place, Stalis Beach
    ‪5 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪28 min drive‬

Room options

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Twin Room

Minibar, in-room safe, laptop workspace, iron/ironing board

Comfort Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only

Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only offers 25 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 43-inch Smart televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desk chairs and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only, you're just a quick walk from Malia Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a poolside bar.
  • Free WiFi in some public areas
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 7 minutes by car from Star Beach Water Park and 8 minutes from Stalis Beach
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only.

This 3-star Hersonissos hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 10:00 AM to noon.
Shisha & Cocktail Bar - This cocktail bar serves breakfast, brunch, and light fare.
Snack Bar - This diner serves breakfast, brunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 10:00 AM to noon for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Shisha & Cocktail Bar
  • Snack Bar

Things to do

  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle tours
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 1 and October 31.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 7 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Air conditioning is available for an additional fee
  • Towels fee: EUR 2 per person, per week (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - midnight.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from noon to 7:30 PM.
  • This is an adults-only property and guests under 15 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cloud 9 Hotel
Hotel Cloud 9
Cloud 9 Hotel by Checkin
Cloud 9 Shisha & Cocktail Bar
Cloud 9 Hotel Shisha Cocktail Bar Adults Only
Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only Hotel
Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only Hersonissos

Cloud 9 Hotel Shisha & Cocktail Bar - Adults Only Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 5 out of 11 reviews

4.6/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Jose Miguel Cotuy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, I do not recommend it to anyone. After 2 days I had to leave the place because it is horrible, it does not look like the photos, it is not good at all, do not go to that place, it is dirty and very humid and they charged me 8 euros per night, which was included in the price.
Stayed 7 nights in Sep 2025

2/10 Terrible

Mordechay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Nuno

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Best location on strip

If logistics matters to you then this is the best location to be in, bar none. However it is basic and loud till 4am and not sure if the air con works or was just turned off. You do have a popular bar at street level only seconds from your room
Stayed 2 nights in May 2022

2/10 Terrible

Esa

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Vanha, likainen ja meluisa. Todella huono tasoinen
Stayed 4 nights in Sep 2025

8/10 Good

Yasir

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

4/10 Poor

Mariusz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

6/10 Okay

Roland Alexander, Diepenveen

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

2/10 Terrible

Hoel André

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hôtel pratique pour sortir le soir, mais très sale, chambre à peine lavée, lors de notre arrivée un sandwich sur le balcon était entrain de se décomposer. La fenêtre de salle de bain cassée donc impossible de la fermer et de bien isoler le bruit extérieur. Chambre très mal isolée des autres chambres avec pour notre pars un groupe de personnes qui hurlait dans les couloirs de 6h jusqu’à 8h du matin. Je ne recommande pas cet hôtel pour un long séjour.
Stayed 1 night in Jul 2023

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2021

6/10 Okay

Josiane

Travelled with family
Disliked: Cleanliness, room comfort

A eviter surtout en famille

A eviter, les chambres se situent au dessus d'un bar dansant musique jusqu'à 5h du matin. Proprete laissant à désirer utile si vous voulez faire la fête et que vous ne voulez pas reprendre la voiture. Salle de bain d'une propreté toute a fait aleatoire probleme d'evacuation dans la douche. Établissement qui mériterait d'etre rénové
Stayed 1 night in Sep 2021