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"The staff were all friendly and willing to help with anything, rooms were basic but clean and useable, they had a pool table and table tennis the staf ... " More

By a verified traveller on Thu 10 Oct 2019

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Premium Studio

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Plazamar Serenity Resort, you're just a quick walk from Santa Ponsa Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and scooters/mopeds to rent
  • 13 minutes by car from Port of Palma de Mallorca and 8 minutes from Palma Nova Beach

Plazamar Serenity Resort ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Plazamar Serenity Resort

Everyone (3)
4 out of 5
The staff were all friendly and willing to help with anything, rooms were basic but clean and useable, they had a pool table and table tennis the staff organised competitions and games for the children. Entertainment was Good for children & Adults, overall, a good place for families.

Posted by , from Staffordshire UK on 10 Oct 2019

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3 out of 5

Early April break

The hotel was obviously recently refurbished as everything was clean and new. The pool was large but cold as I’d expect at this time of year though. We didn’t stay all inclusive but those who did say it was good. We found the kitchen well supplied but the lack of an oven was not good and as you need your room card to keep electricity on you can’t cook stuff if go out. Think it would be really busy in summer though

Posted by , from scotland on 13 Apr 2018

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3 out of 5

Average, average, average

Room clean, nice pool, kids club very poor, three nights out of ten no entertainment! I would not return.

Posted by , from Sunderland on 3 Aug 2017

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4 out of 5
Cette etablissement est sympatique et accueillante pour les familles !!

Posted by on 18 Jul 2019

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2 out of 5

Overall disappointing experience

Pros: The kids show.
Cons: Many things. Better entertainment, improvement of the food (better quality and not quantity). Better food option for kids.
Location: Not that many things to do around going with two babies.
Overall, we had a disappointing overall experience. There were not that many activities for kids and even on Saturdays there were not activities. The food was disappointing. Not that many options and choices for kids. It's better quality than quantity.

Posted by on 28 Aug 2017

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About the Plazamar Serenity Resort

Location Avenida Golf 4, Calvia, Mallorca 7180

All-inclusive Details

All-inclusive room rates at Plazamar Serenity Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Gratuities

  • Surcharge for premium or imported alcoholic drinks
  • Buffet-style meals included
  • Additional service charge accepted
  • All on-site activities, and facilities and equipment included
  • Service charge not included
  • All meals included

Property Features

Some rates at Plazamar Serenity Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Plazamar Serenity Resort offers its guests 2 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Plazamar Serenity Resort. Free self parking is available. This 3-star Calvia resort is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Plazamar Serenity Resort offers 94 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. LCD televisions come with satellite channels. Accommodation at this 3-star resort has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a limited basis. Amenities available on request include an iron/ironing board.

  • In-room kitchenette
  • Private balcony (furnished)
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Nightly turndown service
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Plazamar Serenity Resort has a restaurant serving breakfast, lunch and dinner.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Online penalty collection
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Apartments Plazamar
  • Plazamar Apartments
  • Plazamar Apartments Calvia
  • Plazamar Calvia
  • Apartamentos Plazamar Hotel Santa Ponsa
  • Apartamentos Plazamar Santa Ponsa, Majorca
  • Plazamar Hotel Santa Ponsa
  • Plazamar Serenity Resort Santa Ponsa Majorca
  • Plazamar Serenity
  • Plazamar Apartments
  • Plazamar Serenity Resort Resort
  • Plazamar Serenity Resort Calvia
  • Plazamar Serenity Resort Resort Calvia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.