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Rating 10 - Excellent. 6 out of 22 reviews
10 - Excellent
6
Rating 8 - Good. 10 out of 22 reviews
8 - Good
10
Rating 6 - Okay. 5 out of 22 reviews
6 - Okay
5
Rating 4 - Poor. 0 out of 22 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 22 reviews
2 - Terrible
1
8.4/10
Cleanliness
8.6/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
Reviews
6/10 Okay
W
29 Jan 2020
Liked: Cleanliness, staff & service, amenities
The first day when we check in to this property, the lobby air con is not working even during our stay in this property. This property staffs working there are very helpful and friendly. They will try their very much to assist you. At this property, it is also very easy to access where ever you want to go. Even if you do not know where to go, the helpful and friendly staffs in this property can help you.
Good location. Staff was very kind and helpful. Very nice bed. Superb breakfast and dinner served at the rooftop restaurant. Shower did not function properly, however. That’s my one complaint.
hotel being extended so our windows were covered up.No outside space.Inside was dark. Only one lift.wifi password changed every day awkward when contacting abroad.Room phones did not work due to building work.Staff were helpful not many spoke English.Food good and reasonably priced. If the extention hhas some outside space and a pool I would visit again
wonderful staff. great restaurant. clean lobby. clean room. perfect location for walking to sites.
Verified traveller
Stayed 2 nights in Mar 2018
6/10 Okay
Verified traveller
16 Dec 2016
Liked: Cleanliness
Verified traveller
8/10 Good
Patrick
19 Sept 2016
Liked: Room comfort
Disliked: Property conditions & facilities
The breakfast is amazing and the manager of the restaurant was with the Hilton in the Middle East. My luggage was lost in my flight and the front desk staff bent over backward to help me get it back. When I paid to check out the staff accidentally shorted me 5 bucks, then there was a knock at the door and they had the honesty and style to hand deliver it. I will book again
Patrick
8/10 Good
Ryan
20 Jan 2016
Liked: Cleanliness, staff & service, room comfort
Ryan
2/10 Terrible
Francisco
28 Sept 2023
Expedia canceled the booking of my original hotel. They asked me to choose between 3 options to replace it, which I did in a timely manner. Despite my request, Expedia did not send me the booking for this new hotel on time. It was send to me after few hours I checked in another hotel that I have to look for muself. I had to go around time to check the options that Expedia gave One of the options that Expedia gave to replace the original booking is even out of service.