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Mandalay City Hotel

3.5 star property

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Photo gallery for Mandalay City Hotel

Outdoor pool
Lobby sitting area
Reception hall
Exterior
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping

Explore the area

View in a map
26th Street, Between 82nd and 83rd St, Chanayetharzan Township, Mandalay, MM
  • Place, Man Myanmar Plaza
    ‪3 min walk‬
  • Place, Zegyo Market
    ‪5 min walk‬
  • Place, Shwe Kyi Myin Paya
    ‪14 min walk‬
  • Airport, Mandalay (MDL-Mandalay Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Mandalay City Hotel

Hotel in Mandalay with free breakfast and a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Mandalay City Hotel offers 69 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mandalay City Hotel, you're just a quick walk from Man Myanmar Plaza. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Man Myanmar Plaza and Shwekyimyint Paya
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Mandalay City Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Mandalay hotel.

Guests are served free buffet breakfast daily from 5:30 AM to 9:30 AM.
Mandalay City Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandalay City Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Mandalay City Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mandalay City Hotel
Mandalay City Hotel Hotel
Mandalay City Hotel Mandalay
Mandalay City Hotel Hotel Mandalay

Reviews

Mandalay City Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities
Rating 10 - Excellent. 25 out of 96 reviews
Rating 8 - Good. 58 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very helpful staff, nice pool. Watch out for insect bites at pool , surrounded by trees
Stayed 4 nights in Nov 2019

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't imagine a better hotel in Mandalay

It's already been said that this hotel is an absolute oasis and that is exactly what it is, which is exactly what you will need in Mandalay. Staff and hotel are perfect.
Stayed 3 nights in May 2019

10/10 Excellent

Gerry, Adelaide, au

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location with the bonus of beautiful gardens.
Stayed 3 nights in Dec 2018

8/10 Good

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Oasis.

On the main street my heart sank when the taxi slowed and I saw the sign next to a derilict building, but he drove through an arch and down a bit of a lane opening into a tropical oasis! In the middle of the city it was definately unexpected. The hotel is of an age but the rooms especially are renovated to a very high standard. The restaurant serves very tasty and high quality food and the staff as always in Asia are excellent. I was very pleased we did not have to go hunting for restaurants outside as there did not appear to be many. We only stayed one night but it was a positive and enjoyable experience and if I were to return to Mandalay I would stay again.
Stayed 1 night in Feb 2018

2/10 Terrible

Yoong Han

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fail in hospitality

Hospitality, zero. Staff are not proficient in english. No matter how clean or how centralise the hotel can be, poor hospitality bring the whole image of the hotel down. i was unfortunate to be sick during my trip in Mandalay. The staff can hardly understand me. Can you imagine you are very sick and trying get people understand you. As i was so sick that I have no appetite, i wanted to order porridge which I know is not on the menu. I asked if this can be done, and was told that it can be. By dinner I called for room service and I was told that it cannot be done. And what was agreed earlier was a suggestion of steam rice and soup. And the person over the phone laughed and said 'we don't do italian rice'. Anyway i totally have no energy and i gave in to soup and steam rice in order to stay alive overseas. Honestly with the soup, the rice was still hard to swallow.
Stayed 2 nights in Jan 2018

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort

Great Pool Area

It's hard to decide what you should consider a nice hotel when staying in a place like Mandalay in a country like Myanmar. The room was small, but nice. It was clean, the bathroom was modern and the bed was comfortable. The curtains needed to stay closed on the windows in my room, due to the building next door. The kettle was old, but there was one. I'd recommend it. I lowered the service rating only because they didn't speak enough English to make every request easy.
Stayed 2 nights in Jan 2018

6/10 Okay

Felix

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Has seen better days

The staff are very nice and try their best, but the hotel is old, the rooms and bathroom were quite smelly. We booked a car through the hotel and the car was really old and dirty. We specifically asked for seat belts and there was only one. I wouldn't recommend this hotel, however no shadow falls on the staff, they are friendly, but the hotel is old and quite run down.
Stayed 2 nights in Dec 2017

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a central location

Great service team that made us feel welcome throughout our stay with their warm hospitality
Stayed 3 nights in Dec 2017

8/10 Good

Theresa

Liked: Cleanliness, staff & service

Wonderful location and service. That's all

Great quiet hotel on very busy street. Service without compromise. Weird elevator, always 1/2 a flight of stairs from where you want to go, either up or down. Hot water seldom found. If you need to use more than one electrical device, you have to unplug something. Room is small.
Stayed 3 nights in Nov 2017

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful, Beautiful grounds, felt peaceful. Breakfast good. Would recommend. Reasonable English spoken.
Stayed 2 nights in Nov 2017

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the road to Mandalay City

Great hotel with great staff in a very good location. Only negative was the lack of a lift.
Stayed 2 nights in Nov 2017

8/10 Good

mike, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in downtown Mandalay

Comfortable room, friendly & helpful staff, great pool. Hotel feels far removed from it's immediate surroundings. Minuses are slow internet (which may not be the fault of the hotel), and no hot water.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mandalay City Hotel Excellence

Presentation was excellent, room was large and comfortable with all facilities and pleasant garden view through large windows. Staff service was friendly and extremely helpful.
Stayed 2 nights in Sep 2017

6/10 Okay

craig

Liked: Cleanliness, staff & service
Disliked: Room comfort

Okay for 1-2 night stay

Room a bit pokey & plain. Bathrm was good as was bfast, & pool was excellent too. But elevator not workng.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mandalay City

Nice Hotel and staff was really helpful
Stayed 1 night in Jun 2017

8/10 Good

Bryan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and comfortable hotel

Mandalay City Hotel is quite centrally located. The most lovely part is that it is about 100 metres from the main road, connected by a driveway and is enclosed by trees that you almost do not hear the busiest road. It has a medium size swimming pool and is really relaxing to dip in it and be surrounded by plants. The lobby is flanked by koi ponds which are well maintained. My single room is comfortable and reasonably priced. The bathroom looks newly renovated too. The breakfast is basic by international standard but I am sure it is pretty good among a 3 star hotel. The staff are very attentive and you can also ask the restaurant staff to make you delicious fried rice or noodles. Although you cannot change your currency to kyats with the staff, there is a ATM machine within the hotel lobby. To the left of the hotel entrance is a popular Indian Muslim roadside food place and Burmese Indian food is delicious. Lastly, do not be shocked by the uncompleted building over the driveway to the hotel.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden and very nice

Great hotel set back from a busy industrial street so it seemed quiet and like we weren't in the middle of the city. Staff was very helpful and friendly. Pool is beautiful.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel! Wish we had more time here.

Lovely hotel, one of the best rooms we had in Myanmar. Good size, we both had room for suitcases and hanging wet clothes. Loved the bathroom with waterfall shower head. Great breakfast with lots of choices (got to try the Mohinga soup). Nice pool to enjoy after hot days sight seeing. Pretty good central location, we felt safe out walking around, and there were lots of restaurants in the area. It was right downtown but because of the way it was situated (down long driveway) it truly did feel like an oasis in town. Loved the landscaping and pond up front. Front desk staff helpful with directions and recommendations. Only downside is having to walk through lobby or restaurant to get to pool.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good - great staff - friendly and very accommodating Pool was ok but over grown with trees - no sun good location to see the sights of Mandalay

6/10 Okay

Derek

Liked: Cleanliness, staff & service, room comfort

Nice hotel and staff, quiet but awful wifi

All was ok except the wifi - very pleasant and comfortable place (although views were non-existent)

10/10 Excellent

kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good breakfast and attentive staff

An oasis of tranquility in a very noisy city.