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Arzo Hotel Makati

2.0 star property

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Photo gallery for Arzo Hotel Makati

Family Room, Multiple Beds, Non Smoking
Basic Double Room, 1 Double Bed, Non Smoking, City View
Reception
Lobby lounge
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1086 Rodriguez Ave, Makati, NCR, 1233
  • Place, Ayala Center
    ‪16 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪18 min walk‬
  • Place, Fort Bonifacio
    ‪2 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪7 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed, Non Smoking, City View

Basic Double Room, 1 Double Bed, Non Smoking, City View

Basic Double Room, 1 Double Bed, Non Smoking, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio, 2 Single Beds, Non Smoking

Basic Studio, 2 Single Beds, Non Smoking

Basic Studio, 2 Single Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Queen Room

Desk, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

  • Sleeps 3

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Basic Double Room, 1 Double Bed, Non Smoking, City View

  • Sleeps 2

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About this property

Arzo Hotel Makati

Hotel with a bar, near Greenbelt Shopping Mall
Along with a bar/lounge, this hotel has a 24-hour front desk and free WiFi in public areas. Change of towels is available on request.
Arzo Hotel Makati offers 35 accommodations with air conditioning. 32-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Arzo Hotel Makati, you'll be within walking distance of Fort Bonifacio. Features include free WiFi in public areas and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Amenities include an elevator
  • Just a 4-minute drive from SM Mall of Asia and a few minutes from Greenbelt Shopping Mall
Arzo Hotel Makati offers its guests an elevator. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

Smoking is allowed in designated areas at this Makati hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (88 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arzo Hotel Makati

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: PHP 1500 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arzo Hotel Makati Hotel
Arzo Hotel Makati Makati
Arzo Hotel Makati Hotel Makati

Arzo Hotel Makati Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 5 out of 32 reviews
Rating 2 - Terrible. 6 out of 32 reviews

6.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Karen Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I dont like the internet connection
Stayed 2 nights in Jun 2025

4/10 Poor

Felisha, Sacramento

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Manila/Makati has to be the dirtiest place I’ve ever been. There are roaches in the room, when I told the front desk they acted shocked, saying they would send maintenance. Hours went by and no one ever came to fix the problems we had. It was only until we went down for a second time that they finally sent someone to check everything out. Throughout the trip we needed 2 different rooms, but looked at three which 2 of them had a massive roach infestation. A few hours after we checked in, me and my family noticed the roaches and tried switching rooms. They ended up showing us a room on the 5th floor but immediately after walking in we saw roaches. They told us they were out of raid but first thing in the morning they would bring it to our room… they never did. In room one the toilet didn’t work, it flooded and the towels were visibly dirty. I stayed up until 6 am killing roaches to let my kids get some rest, eventually I got so exhausted I had to wake my daughter up to start killing them while I try and sleep. We stayed for one miserable night in that room. The next day we switched to a room on the 3rd floor. There were only a few baby roaches. Not only was it so hot in the room, the air conditioning would only go down to 74 degrees, no matter what we did. We went down to ask for help and they would come up and say it will change in a few minutes… it never did. Outside the hotel was surrounded by beggars, homeless babies and adults, and stray animals. Don’t stay here!
Stayed 2 nights in Feb 2025

8/10 Good

allane grace

Travelled with family
Liked: Cleanliness, staff & service
Our stay is good. But the only problem is the air-condition is noisy. I didn't sleep well because of it.
Stayed 1 night in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minus no refer, it was a really nice place
Stayed 1 night in Jan 2025

6/10 Okay

CONCHITA

Stayed 1 night in Dec 2024

6/10 Okay

teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I hope they improve their facilities
Stayed 1 night in Dec 2024

6/10 Okay

Morten

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was ok, everything worked. Bit noisy, and the window towards the hall couldn't be blacked off with blinds or curtains.
Stayed 3 nights in Nov 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Samir

Travelled with group
Liked: Staff & service, amenities
Some cockroaches were in the room and bathroom.
Stayed 1 night in Aug 2024

2/10 Terrible

Joanne

Disliked: Cleanliness, property conditions & facilities
I did not like the place , the aircon is not enough coldest during my stay I was very disappointed because even an amenity had nothing in it the bedding is not good and not clean enough
Stayed 2 nights in May 2024

2/10 Terrible

Danica

Disliked: Cleanliness, staff & service
Sad to admit that there were cockroaches and other bugs in my room. They were swarming all over the place, especially in the shower. This stay wasn’t even refundable. Stayed at this place for 1 out of 8 days; my friend had to picked me up and bring me to her place.
Stayed 8 nights in Jun 2024

2/10 Terrible

Jean Claudine

Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely easy to check in. And, security present
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Francime

Stayed 1 night in May 2024

4/10 Poor

Inocencio

Travelled with family
Liked: Cleanliness, staff & service
This place is good if you don’t have a car. Parking is terrible or none. Location is inside a closed street and neighborhood appears unsafe and eyesore. The assigned room has a clogged toilet sink and I was transferred to a different room. I will not recommend this place.
Stayed 2 nights in Mar 2024

8/10 Good

Robin

Stayed 4 nights in Feb 2024

2/10 Terrible

MAICION

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good luck. You been warned! But on a brighter note ,I’ve been traveling around Asia for 2 months now. I like the fact that room actually had a hot shower. Go figure.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cherylene

Liked: Staff & service

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At first we were placed on a top floor room for the view outside which was nice of them but at 5am we were woken by construction work being done on the roof. So we asked to be moved since we were staying multiple nights. They moved us and the rest of our stay was good.

4/10 Poor

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice
Stayed 3 nights in Nov 2023

8/10 Good

Signa Jireh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value For Your Buck

Number 1 for value and excellent customer care Massive room elevator
Stayed 1 night in Sep 2023