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Citadines Bay City Manila

4.0 star property
VIP Access

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Photo gallery for Citadines Bay City Manila

Reception
Deluxe Studio
Daily buffet breakfast (PHP 950 per person)
Premier Studio
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

View in a map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • Place, SM Mall of Asia
    ‪8 min walk‬
  • Place, City of Dreams Manila
    ‪14 min walk‬
  • Place, Newport World Resorts
    ‪4 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio Premier

In-room safe, laptop workspace, soundproofing, iron/ironing board

Studio Premier

  • Sleeps 2

View all photos for One Bedroom Premier Room

In-room safe, laptop workspace, soundproofing, iron/ironing board

One Bedroom Premier Room

  • Sleeps 2

View all photos for Deluxe Double Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Studio

  • Sleeps 2

View all photos for Deluxe Twin Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Studio

  • Sleeps 2

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.0 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room dining

Premier Room, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 2

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About this property

Citadines Bay City Manila

Hotel with an outdoor pool, near SM Mall of Asia
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Citadines Bay City Manila offers 212 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Citadines Bay City Manila. During your stay, you're just a quick walk from Mall of Asia Arena. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by foot from SM Mall of Asia and a 2-minute drive from City of Dreams Manila
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Citadines Bay City Manila offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Citadines Bay City Manila also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Pasay hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Bay Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.
Lobby Lounge - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 475 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bay Cafe
  • Lobby Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave
  • Rice cooker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1650 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 950 for adults and PHP 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1650 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citadines Bay City Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 566 out of 820 reviews
Rating 8 - Good. 182 out of 820 reviews
Rating 6 - Okay. 42 out of 820 reviews
Rating 4 - Poor. 14 out of 820 reviews
Rating 2 - Terrible. 16 out of 820 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia, Ossining

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient as it is close to everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience especially we upgraded into VIP room . The staff are super helpful .
Stayed 2 nights in Jul 2025

6/10 Okay

Justin

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Just wanted to share my recent experience. Check-in was super slow, which was a bit frustrating. When we finally got to our room, we were hit with this awful smell that was hard to describe—totally gross! I called the housekeeper, who was really nice and even confirmed the smell. They quickly moved us to a different room, but I just wish the cleaning staff and manager had done a better job checking the room beforehand. It should’ve been ready for guests!
Stayed 2 nights in Jul 2025

8/10 Good

Santy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ernesto

Stayed 2 nights in Jul 2025

10/10 Excellent

mark, Graham

Stayed 6 nights in Jun 2025

6/10 Okay

Ernesto

Liked: Staff & service

😐

The room is smelly. Bed is itchy. Bathroom is not cleaned properly.
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Stayed 2 nights in Jun 2025

8/10 Good

Daphne, Clifton

Disliked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Daphne, Clifton

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It’s close to MOA. Accessible to a lot of places.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent stay at Citadines Bay City Manila, I was impressed by the overall experience. The hotel boasts a modern design and a convenient location, making it ideal for both business and leisure travelers. Check-in was efficient, and the staff were friendly and accommodating, ensuring a smooth arrival. My room was well-appointed, featuring comfortable furnishings, a fully-equipped kitchenette, and a clean, spacious bathroom. The amenities, including the fitness center and swimming pool, were well-maintained and added value to my stay. The proximity to shopping centers and dining options was a significant advantage, allowing easy access to local attractions. I appreciated the quiet atmosphere, which provided a relaxing environment after a busy day. Overall, Citadines Bay City Manila exceeded my expectations, and I would gladly recommend it to anyone visiting the area.
Stayed 4 nights in Jun 2025

8/10 Good

Robert

Fair for price
Stayed 2 nights in Jun 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel. No breakfast included.
Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended quality hotel with a central location and very accommodating staff. The pool area was relaxing and somewhat private with a kids section and a bar available. I dont exactly remember the breakfast but I think it was good. You stay right by the bay and mall of Asia. There is also a ferris wheel in walking distance🎡
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

puneet

Stayed 3 nights in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent service. Good option if wanting to be close to airport
Stayed 1 night in Apr 2025

10/10 Excellent

Pauline

Stayed 1 night in Apr 2025

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should more tv channels available
Stayed 3 nights in Apr 2025

10/10 Excellent

Dan

Stayed 3 nights in Jan 2025

10/10 Excellent

Sanjaya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Estee

Business traveller
Liked: Cleanliness, staff & service
Near MOA that’s the only reason I stayed. Breakfast was ok.
Stayed 1 night in Apr 2025

8/10 Good

Alora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
James the concierge was most helpful in many ways he made our stay there a great pleasure and because of his hard work and the way he helped us while we were there when I returned back to the Philippines I would definitely be staying at your establishment so I give him an a+
Stayed 3 nights in Apr 2025