Create an account
Create your free account
Sign In
28 Dec 2016 by Frencie
Hi Gerald, Thank you for sharing your recent experience with us. Thank you for your compliments about our location and facilities. I am happy to know that you find our breakfast and food selection excellent. Thank you also for your positive view about the Club room. We hope to have a pleasure of welcoming you back here at Hotel Jen Manila. Yours sincerely, Frencie Duadua Director of Operations.
27 Sep 2016 by Ed Kollmer
Dear Steph66, Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. Thank you for your positive thoughts about our team, pool, wifi, location, complimentary shuttle to and from Mall of Asia and breakfast which shall be shared with the team. I am happy to know that you a hassle- free check in and check out experience. You feedback about the room is noted and shall be looked into. Hope you will visit us again soon and experience “That Jen Feeling”. Yours sincerely, Edward Kollmer General Manager
Jen Manila by Shangri-la offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Public spaces have WiFi and wired Internet for a fee. Business amenities include 5 meeting rooms and coworking spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Jen Manila by Shangri-la. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Pasay hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Free self parking , Valet parking (surcharge) , Free parking nearby
Jen Manila by Shangri-la offers 308 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Pasay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Latitude – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Jen Manila by Shangri-la offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
