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Urban Travellers Hotel

3.0 star property

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Photo gallery for Urban Travellers Hotel

Outdoor pool
Property entrance
Sports bar
Lobby
Premium Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View in a map
2867 P. Zamora Street, Pasay, Manila, 1300
  • City of Dreams Manila
    ‪2 min drive‬
  • SM Mall of Asia
    ‪3 min drive‬
  • Newport World Resorts
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

7.0 out of 10
Good
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Urban Travellers Hotel

Hotel with a full-service spa, near SM Mall of Asia
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a 24-hour front desk.
Urban Travellers Hotel offers 117 air-conditioned accommodations with minibars and complimentary bottled water. Cable television is provided.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Urban Travellers Hotel. During your stay, you'll be within walking distance of City of Dreams Manila. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include newspapers, a front-desk safe, and an elevator
  • Just a 3-minute drive from SM Mall of Asia and a few minutes from City of Dreams Manila
  • Airport shuttle service available for a fee
Urban Travellers Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Urban Travellers Hotel also features barbecue grills, 24-hour room service, and a front-desk safe. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Shogun Bar - Onsite bar.
Onsite venue #2 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Shogun Bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Travellers Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 700 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Urban Travellers Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 15778223
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

SHOGUN SUITE HOTEL PASAY CITY
SHOGUN SUITE PASAY CITY
SHOGUN SUITE
SHOGUN SUITE HOTEL Pasay
SHOGUN SUITE Pasay
Shogun Suite Hotel Pasay Metro Manila Philippines
Shogun Hotel Pasay
Urban Travellers Hotel Pasay
Urban Travellers Pasay
SHOGUN SUITE HOTEL
Urban Travellers Hotel Hotel
Urban Travellers Hotel Pasay
Urban Travellers Hotel Hotel Pasay

Urban Travellers Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 116 out of 422 reviews
Rating 8 - Good. 136 out of 422 reviews
Rating 6 - Okay. 85 out of 422 reviews
Rating 4 - Poor. 47 out of 422 reviews
Rating 2 - Terrible. 38 out of 422 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with family
Liked: Staff & service, room comfort
We love urban, all staff are friendly. They treat us like a family. And i treat them the same. We always stay every time we are holiday in Phil. I recommend to all my friends.
Stayed 2 nights in May 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed before my flight. Enjoyed. Really wanted to check the pool. It looked awesome 👍
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and hotel, it is a congested part of city.
Stayed 2 nights in May 2025

8/10 Good

Paulo

Travelled with family
Liked: Staff & service
It has a pool
Stayed 2 nights in Apr 2025

8/10 Good

Angelica

Stayed 1 night in Apr 2025

8/10 Good

Paulo

Travelled with partner
Liked: Staff & service
Roof top pool and bar were nice
Stayed 2 nights in Apr 2025

8/10 Good

Alan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Friendly staff. Rooftop swimming pool.

Very friendly and welcoming staff. Rooftop swimming pool and restaurant. Buffet style breakfast, where you can fill yourself up for the day. Hotel is in poor condition and A/C is noisy, but hotel is cheap. I have stayed here several times so can't be so bad.
Stayed 2 nights in Jan 2025

2/10 Terrible

Nik

Disliked: Staff & service, property conditions & facilities, room comfort

17 mins then l left

I lasted 17 mins - then booked another hotel and lost the money! I didnt feel welcomed, the room was tired, tap was leaking (although they did kinda fix it) bed was lumpy to sit on, only 1 pillow - i just felt it was not worth staying - especially as they gave me a breakfast voucher and then told me i hadnt paid for it so couldnt yse it! The location is horribke with the street outside
Stayed 2 nights in Mar 2025

8/10 Good

Leslie, Priest River

Liked: Staff & service
Property was a little run down. Rusty metal chairs and stairs to the pool area. Pool water was cloudy. My in room sink faucet was leaking. Staff was friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Erna

Stayed 1 night in Feb 2025

2/10 Terrible

edwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here MANY TIMES over the last 10 years, i have recomended this place to SO MANY others, but this trip was NOT good... We arrived early because the airline changed out flight, we spent as much time as we could before getting to the hotel, i asked for a little consideration and an early book in, 500P sir, is there a reason for that ?? Yes sir your early, Is there a room ready? Yes sir, so you dont have to do ANYTHING SPECIAL? NO SIR, but you can sit here in the lobby for 3 hours NO CHARGE. But we cant sit in the room, yes sir 500P.. Can we leave our bags? Yes sir just fill this out. I find this pure money grabing.. Ok the breakfast has been reduced to the same EVERY day, and very limited and flavourless.. Then there is the cockroaches, they are EVERYWHERE. This place has changed and NOT for the better. Is this a little bit of bitternes coming out? Most deffinately after supporting them for 10 years you get treated like this ?? So after our booked time was up we moved just a few doors down,, WOW, bigger, cleaner, better breakfast and yes CHEAPER...
Stayed 7 nights in Feb 2025

2/10 Terrible

Penelope

Stayed 2 nights in Dec 2024

10/10 Excellent

michael, Elk Grove

Stayed 2 nights in Nov 2024

6/10 Okay

Sheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the rooms outdated and creepy vibes
Stayed 1 night in Oct 2024

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
Busy street but its ok
Stayed 1 night in Dec 2024

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and the room where we stayed have loose and missing tiles and dirty. The bathroom was not up to our standard and the shower head was rusty.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this for a friend and they liked how homey and laid back this hotel is. The service was also great. Their only comment is the bathroom, there's a foul odor coming from it as soon as they enter the room. Please add exhaust fans. Overall, stay was great 👍
Stayed 1 night in Nov 2024

6/10 Okay

Bambi

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Taejin

Stayed 1 night in Oct 2024

2/10 Terrible

Marlyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself is not capable of staying comfortable, the room we got is very dark and scary the whole ways are scary. Over all is terrible except one male staff is very kind and helpful.
Stayed 2 nights in Oct 2024

2/10 Terrible

Richard Mark

Stayed 3 nights in Oct 2024

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities, room comfort

Don't bother

This place is nothing like the pictures. The food is microwaved, there is no hot water, the shower is tiny. It's a classic case of false advertisement. If you need a palce to stay look elsewhere.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to amenities

Clean and food are amazing.Price is cheap but the service and hotel condition is good.Close to amenities.
Stayed 1 night in Oct 2024