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Urban Travellers Hotel

3.0 star property

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Photo gallery for Urban Travellers Hotel

Sports bar
Property entrance
Deluxe Family Room
Outdoor pool
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2867 P. Zamora Street, Pasay, Manila, 1300
  • Place, Baclaran Church
    ‪13 min walk‬
  • Place, City of Dreams Manila
    ‪3 min drive‬
  • Place, SM Mall of Asia
    ‪3 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

7.2 out of 10
Good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Urban Travellers Hotel

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a 24-hour front desk.
Urban Travellers Hotel offers 117 air-conditioned accommodations with minibars and complimentary bottled water. Cable television is provided.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Urban Travellers Hotel. During your stay, you'll be within walking distance of City of Dreams Manila. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include newspapers, a front-desk safe, and an elevator
  • Just a 3-minute drive from SM Mall of Asia and a few minutes from City of Dreams Manila
  • Airport shuttle service available for a fee
Urban Travellers Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Urban Travellers Hotel also features barbecue grills, 24-hour room service, and a front-desk safe. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Shogun Bar - Onsite bar.
Onsite venue #2 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Shogun Bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Travellers Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 700 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Urban Travellers Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 15778223
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

SHOGUN SUITE HOTEL PASAY CITY
SHOGUN SUITE PASAY CITY
SHOGUN SUITE
SHOGUN SUITE HOTEL Pasay
SHOGUN SUITE Pasay
Shogun Suite Hotel Pasay Metro Manila Philippines
Shogun Hotel Pasay
Urban Travellers Hotel Pasay
Urban Travellers Pasay
SHOGUN SUITE HOTEL
Urban Travellers Hotel Hotel
Urban Travellers Hotel Pasay
Urban Travellers Hotel Hotel Pasay

Urban Travellers Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 127 out of 451 reviews
Rating 8 - Good. 147 out of 451 reviews
Rating 6 - Okay. 90 out of 451 reviews
Rating 4 - Poor. 48 out of 451 reviews
Rating 2 - Terrible. 39 out of 451 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lora

Liked: Amenities
Room was good and staff were amazing!
Stayed 2 nights in Nov 2025

6/10 Okay

Pol

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Amenities
No window in the room, request one next time…
Stayed 2 nights in Nov 2025

10/10 Excellent

John Cedrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Lora

Liked: Cleanliness
The room was in good condition, but the staff is awssome and extremely accommodating. The construction in the front was a bit of an inconvenience, but they are trying to make it better, so it will be worth it next year.
Stayed 2 nights in Nov 2025

6/10 Okay

gloria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty room but friendly staffs
Stayed 3 nights in Oct 2025

10/10 Excellent

eustacchio De

Liked: Staff & service
Bed sheeting incomplete,
Stayed 2 nights in Sep 2025

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety abd excellent customer services.
Stayed 3 nights in Jul 2025

8/10 Good

Lora

Stayed 2 nights in Sep 2025

4/10 Poor

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities

Stay elsewhere

All factors considered, this is, at best, a 10-12$ per night place that wants 3-4 times what its worth.
Stayed 1 night in Sep 2025

4/10 Poor

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hard to find driving. Old. Good for one night.
Stayed 1 night in Aug 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Rory

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was poop running down the front of the toilet. Grab driver told us on the way in the area is bad for snatchers and pickpockets etc. Didn't feel safe to walk the street. Staff is friendly and they have billiards on the 8th floor. But the poop on the toilet ruined any chance of a good rating.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

2/10 Terrible

Rosemarie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Scary. Old and very worn. Sheets and pillows seem clean. Toilets are not hotel worthy. The whole place needs a gut job. Im surprised it's open. Aren't there criteria for hotels? We had no choice. It was a10 hour sleep stay, and we survived it. Couldn't wait to leave.
Stayed 1 night in Aug 2025

4/10 Poor

Jochen Bryen

Stayed 1 night in Jul 2025

10/10 Excellent

Manang Kilay

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the stuffs was polite,I like to attend the mass for 1st Friday for every one.
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute pool on the roof about 15 meter square with a view of the city. OK breakfast with eggs and meat. The restaurant on the top floor was good - the problem was LOUD karaoke music and signing that was not enjoyed by us. If the volume were about half it would be OK but we could not talk across our table! Very unpleasant. I should have asked them to turn it down - I think they might have.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Travelled with family
Liked: Staff & service, room comfort
We love urban, all staff are friendly. They treat us like a family. And i treat them the same. We always stay every time we are holiday in Phil. I recommend to all my friends.
Stayed 2 nights in May 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed before my flight. Enjoyed. Really wanted to check the pool. It looked awesome 👍
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and hotel, it is a congested part of city.
Stayed 2 nights in May 2025

8/10 Good

Paulo

Travelled with family
Liked: Staff & service
It has a pool
Stayed 2 nights in Apr 2025

8/10 Good

Angelica

Stayed 1 night in Apr 2025

8/10 Good

Paulo

Travelled with partner
Liked: Staff & service
Roof top pool and bar were nice
Stayed 2 nights in Apr 2025

8/10 Good

Alan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Friendly staff. Rooftop swimming pool.

Very friendly and welcoming staff. Rooftop swimming pool and restaurant. Buffet style breakfast, where you can fill yourself up for the day. Hotel is in poor condition and A/C is noisy, but hotel is cheap. I have stayed here several times so can't be so bad.
Stayed 2 nights in Jan 2025