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4.2 out of 5

"Good looking clean and cosy hotel. Quiet rooms and nice personnell. Qood price/quality value. " More

By a verified traveller on Tue 10 Sep 2019

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€67* Per night/room 30 Jun - 1 Jul

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Mercure Mannheim Am Rathaus, you're just a quick walk from Mannheim City Hall. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a gift shop
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Mannheim City Hall and 4 minutes on foot from Synagoge
  • Pets welcome for a fee

Mercure Mannheim Am Rathaus ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Mannheim Am Rathaus

Everyone (4) Business (1) Couples (3) Family (1) Friends (1) Other (1)
5 out of 5
Good looking clean and cosy hotel. Quiet rooms and nice personnell. Qood price/quality value.

Posted by on 10 Sep 2019

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5 out of 5
Location and staff

Posted by on 23 Aug 2021

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4 out of 5

Posted by on 17 Sep 2020

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4 out of 5

Posted by on 15 Dec 2018

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Comment from Hotel Management

11 Jan 2019 by Mercure Hotel

Vielen Dank, für Ihre Bewertung. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns. Wir würden uns freuen, Sie bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße Ihr Team vom Mercure Hotel Mannheim am Rathaus

5 out of 5
Pros: everything
Fabulous breakfast (not included but worth it!). Modern, quiet and efficient air conditioning plus windows that open.

Posted by on 25 Aug 2017

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Comment from Hotel Management

4 Sep 2017 by J. Pröbsting

Dear Guest, thank you for your positive feedback. We are looking forward to welcoming you back soon.

4 out of 5
Pros: Die sehr zuvorkommende und zurückhaltende Art des Personals.
Ich war geschäftlich in Mannheim und war auf ein Hotel in der Nähe des Zentrums inkl. Parkmöglichkeit angewiesen.

Posted by on 8 May 2017

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4 out of 5
Ideal für einen Wochenendtrip: gut mit dem Auto erreichbar, mit eigener Tiefgarage, in Innenstadtnähe, dennoch ruhig. Sehr gutes Preis-Leistungs-Verhältnis: saubere, gut ausgestattete Zimmer, große Auswahl beim Frühstück, freundliches Personal.

Posted by on 22 Aug 2016

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1 out of 5

deception

L'hotel n'a pas repondu a mes attentes. Lors de ma 2eme nuit, l'accueil a laisse entrer a l'hotel a 5h00 du matin SANS AVERTISSEMENT DE CALME, un groupe de personnes saoules (garcons et filles) ayant des chambres sur le meme couloir et voisines de la mienne. Ces personnes etaient extremement bruyantes, etaient allongees dans le couloir et buvaient de l'alcool. CE QUI M'A REVEILLEE. Il a fallu mon intervention a 5h40 et mon appel a la reception pour qu'on vienne les faire taire et rentrer dans leurs chambres. JE N'AI PLUS PU ME RENDORMIR. Cette nuit m'a epuisee et cette fatigue a completement gache ma derniere journee de weekend a Mannheim. Le lendemain, aucune excuse reelle de la part du Mercure ne m'a ete fournie, ni un geste commercial ne m'a ete propose pour me dedommager du prejudice subi. Je suis tres decue de ce 1er sejour au Mercure et n'envisage pas d'y revenir dans mes prochains et reguliers voyages a Mannheim.

Posted by on 2 Mar 2016

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5 out of 5

Weekendtrip

bestes Hotel in Mannheim Preis -Leistung unschlagbar!

Posted by on 5 May 2015

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5 out of 5

Sehr zu Empfehlen

Sehr gutes Hotel sehr zu Empfehlen Gerne wieder Sehr Freundliches Hotel

Posted by on 10 Apr 2015

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About the Mercure Mannheim Am Rathaus

Location F7, 5-13, Mannheim, BW 68159

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 7 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at Mercure Mannheim Am Rathaus. Parking is available for a fee. This 3.5-star Mannheim hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • Built in 2002
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Alte Feuerwache Man Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Mannheim Am Rathaus offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining
  • Smart television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

RELAX – On-site restaurant.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 16 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mannheim Am Rathaus
  • Mannheim Mercure
  • Mercure Am Rathaus Mannheim
  • Mercure Mannheim
  • Mercure Mannheim Rathaus
  • Mercure Rathaus Mannheim
  • Rathaus Mannheim
  • Accor Hotel Mannheim Am Rathaus
  • Mercure Mannheim Am Rathaus Hotel
  • Mercure Mannheim Am Rathaus
  • Mercure Am Rathaus
  • Mercure Mannheim Am Rathaus Hotel
  • Mercure Mannheim Am Rathaus Mannheim
  • Mercure Mannheim Am Rathaus Hotel Mannheim

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.