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Artuklu Otel

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Photo gallery for Artuklu Otel

Lobby
Hallway
Lobby sitting area
Standard Room
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Diyarbakir Mardin Yolu, Mardin, Mardin, 47200
  • Place, Mardian Mall AVM
    ‪6 min drive‬
  • Place, Mardin Sanat Merkezi
    ‪7 min drive‬
  • Place, Mardin Castle
    ‪8 min drive‬
  • Airport, Mardin (MQM)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Single Room, 1 Double Bed

Comfort Single Room, 1 Double Bed

Comfort Single Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Artuklu Otel

Along with a restaurant, this smoke-free hotel has 24-hour room service and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite.
Artuklu Otel offers 30 accommodations with complimentary bottled water and slippers. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Artuklu Otel, you'll be close to Mardin Sanat Merkezi. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, an elevator, and TV in a common area
  • Just a 5-minute drive from Mardian Mall AVM and 6 minutes from Mardin Sanat Merkezi
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Artuklu Otel also features a garden, laundry facilities, and 24-hour room service. Self parking and valet parking are free.

This 3-star Mardin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Artuklu Otel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 50 per vehicle (one-way)
  • Laundry fee: TRY 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Artuklu Otel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

ARTUKLU HOTEL Hotel
ARTUKLU HOTEL Hotel Mardin
ARTUKLU HOTEL Mardin
Artuklu Otel Hotel
Artuklu Otel Mardin
Artuklu Otel Hotel Mardin

Artuklu Otel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 63 reviews
Rating 8 - Good. 17 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hajj

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended

The good thing is man at reception really cooperative, rooms clean and good space Bad things, first was so far away from cuty center, power goes off every while, NO WATER WHEN WE WOKE UP, we couldn't even wash our faces at morning, it was terrible Breakfast disappointing, so poor, no options just eggs and cheese, although in Hotels.com it said open buffet, the other bad thing is elevator got stuck so we had to take the stairs with our luggages.
Stayed 1 night in Aug 2020

6/10 Okay

Muhamad

Stayed 1 night in Feb 2020

8/10 Good

Engin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preisleistungsverhältnis i. O.
Stayed 1 night in May 2022

2/10 Terrible

Aliya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal unfreundlich!!! Besitzer eine Katastrophe und gibt keinen Wert seinen Kunden!!!! Wir hatten 4-5 Tage vor der Anreise gebucht gehabt, als wir im Hotel ankamen behauptete erst ein Mitarbeiter das wir nicht gebucht hätten! Als ich Ihm die Buchungsbestätigung gezeigt hatte meinte er das kann nicht sein!! Nach einer ganzen halben Stunde hatte er unsere Buchung gefunden aber das Zimmer wurde bereits einem anderen Kunden gegeben! Wir haben 1 Stunde warten müssen bis die Organisation gepasst hat! Zimmer war eine Katastrophe dreckig verraucht! Nicht frisch bezogene bette! Als ich mich beschwert hatte und nach einer Lösung verlangt hatte meinte der Besitzer ich solle doch das Zimmer verlassen!!! Nachts um 1 mit meiner Mutter und mit meinem Baby!!!! So eine Unverschämtheit habe ich noch nie erlebt!!!!
Stayed 1 night in Mar 2022

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

reyhan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Hotel com dan rezervasyon yaptırıp ödeme yapmama rağmen gittiğimde rezervasyon olmadığını söyleyerek 3 bayan Mardin'de ortada kaldık rezalet bir durumdu kesinlikle tavsiye etmiyorum
Stayed 1 night in Oct 2021

8/10 Good

Celal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel Kalınır

Otelden çok memnun kaldım lakin odamın yanında galiba yakıt istasyonunun pompaları idi birde yan oda nın tuvalet-banyo dan gelen sesler odanın içinde gibi.. rahatsız edici😔
Stayed 2 nights in Oct 2021

10/10 Excellent

Hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Aysegul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel otel

Güzel, temiz, çalışanları ilgili bir otel. Tavsiye ederim.
Stayed 1 night in Oct 2021

8/10 Good

Ali Osman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memnunuz

Otel guzel bir gece kaldık. Memnun kaldık. Tavsiye ederim.
Stayed 1 night in Sep 2021

8/10 Good

AYKAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

huzurlu otel

Ailemle konakladım ve çok memnun kaldık. Personel güleryüzlü ve yardimseverdi. temizlik ve kahvaltı son derece iyiydi. tekrardan konaklarım.. eski kent merkezine yaklaşık 7 km idi.arabayla seyahat edenler icin bu bir avantajdir.çünkü eski kent merkezi sıkışık,bol trafikli ve tek yöndür…
Stayed 1 night in Sep 2021

8/10 Good

Dilek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle süper bir otel. Konforu çok iyi. Konum olarak da merkeze yakın ve ulaşım kolay.
Stayed 1 night in Jul 2021

4/10 Poor

Bekir

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Faruk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kısa süreli konaklamalar için ideal. Eski Mardin’i gezmek için oraya yakın yerlerin otopark sorunu olduğu için hem şehir dışında hem de temiz bir yer olduğu için tercih edilebilir. Tek eksik odalarda mini bar olabilirdi o da kısa süreli konaklamalar için acil ihtiyaç değil. Otelin altı aynı zamanda petrol olduğu için market hizmeti de faydalı
Stayed 1 night in Jun 2021

10/10 Excellent

Fikret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Sezai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel yeni ve tertemiz, sessiz, resepsiyondaki personel çok yardım sever, fiyat performans açısından mükemmeldi.
Stayed 1 night in Apr 2021

8/10 Good

Yüksel

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2021

10/10 Excellent

Tugce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Hikmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İyi konum, Temiz, Sessiz.

Her şey için teşekkürler
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiyat performans oteli

Genel olarak iyi bir otel. Kahvaltıda erken uyanırsanız sıcaklar var. Temizlik iyi. Odada mini bar yok.
Stayed 2 nights in Feb 2021

8/10 Good

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni, temiz bir otel. Aracı olanlar için iyi.

Odalar gayet temizdi. Resepsiyon personeli güleryüzlü ve yardımcıydı. Sadece kahvaltıda sıcaklar erken bitiyor. Aslında 11'e kadar kahvaltı açık. Sıcakları tükendikçe az az getirmeleri daha iyi olur.
Stayed 2 nights in Oct 2020

2/10 Terrible

Ahmet

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Bilgilendirme ve karşılama "0"

Yanlış bilgilendirme ve İlgisiz karlılama hizmet koca bir "0"
Stayed 1 night in Aug 2020

10/10 Excellent

Ahmethakan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel şehir merkezine uzak olmasına rağmen çevre otellerden daha uygun ve çalışanlar ilgi ve alakası maksimum seviyede. Otelin dışı dizi yanıltmasın odalar çok güzel dizayn edilmiş.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2020